FSDreamTeam forum
Products Support => GSX Support MSFS => Topic started by: virtuali on August 21, 2022, 06:10:23 pm
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Whenever you see the "Couatl engine hasn't started" message from the toolbar icon, there might be very different reasons for that so, in order to support you properly, we absolutely need a startup log file, which will help identify the problem.
To create a log, do as follows:
- Open the Notepad and type the following on a new blank file:
logFile=couatl.log
(please note logFile is written beginning with a lower case L and a capital F )
- Save the file as couatl_MSFS.ini in the %APPDATA%\Virtuali folder
- Restart Couatl from the Tray Bar or start it from its icon on the Desktop
- Check your %APPDATA%\Virtuali folder and if there's a Couatl.LOG file there, ZIP IT ( please don't post it as it is ) and use the ATTACH function of the forum to Attach it to a post.
As an alternative, you can use the pre-made Couatl_MSFS.INI Attached here, to be placed in the %APPDATA%\Virtuali folder.
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I followed your instructions and look onto my pictures: there is no log file. by-the-way I have no FSX nor P3D installed on this computer.
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I followed your instructions and look onto my pictures: there is no log file. by-the-way I have no FSX nor P3D installed on this computer.
Of course there isn't one: you named the file in the wrong way. That's why I attached a pre-made file here.
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HI,
I too am having the Coualt Scripting message when I try to start GSX Pro.
I have attached my log file here. Hope you will be able to resolve my issue
Regards,
Chris
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Your log shows everything is running correctly, it's just that from that session, you need to wait for the airport cache regeneration to complete, but subsequent starts should be faster.
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hi. I have the same issue
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I have added the log file to the attachment as you requested.
''I executed the installer, but nothing changed. Unfortunately, I still keep getting the same (Couatl engine hasn't started ) error at all airports.''
Then you should post your log, as explained in the other sticky thread named "Couatl engine hasn't started - How to report a problem
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hi. I have the same issue
Your log shows you haven't run the OFFLINE installer or, if you have, you must have started the Live Updater after it, which again got the outdated file. If you see the Live Update downloading anything, it's the indication your cloudflare node is not synched yet, so you need to run the OFFLINE installer again, and don't use the Live Update for the time being.
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I have added the log file to the attachment as you requested.
''I executed the installer, but nothing changed. Unfortunately, I still keep getting the same (Couatl engine hasn't started ) error at all airports.''
Your shows the program started, but couldn't even connect to the simulator. Try a Windows restart.
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error file attached.
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I've been dealing with GSX for two days. I've deleted and reinstalled maybe five times. I have turned my computer on and off many times. I was connected to more than one airport in MSfs to check if it worked dozens of times. But Coatl Debug Window always gave a "connecting to SimConnect..." message. It was never connected anyway.
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Check if you maybe have a stuck Couatl64_msfs.exe running in the Taskbar. It should have been fixed by restarting windows, of course, but it's something to check.
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Check if you maybe have a stuck Couatl64_msfs.exe running in the Taskbar. It should have been fixed by restarting windows, of course, but it's something to check.
After what you said, I checked to see if 'Couatl64_msfs.exe' and it wasn't working in the taskbar. I found that when I was running MSFS and appeared in an airport, it also did not work and did not appear in the taskbar.
What did I do about it? I turned off MSFS and ran Couatl first. It was still giving me the 'connecting to simconnect' message.
I opened MSFS and launched my flight at an airport. Since I was running Couatl before, the Couatl in the taskbar was also visible, and when I selected restart from here, an extended log file was filled in, and the GSX menus were opened. I tried at four different airports without ever closing msfs, and I saw that the GSX menus open and work without any problems.
After all this, I turned off MSFS, restarted my computer, opened MSFS without running Couatl, and started my plane at an airport with the same problem again. The Couatl taskbar is still not visible in the taskbar, and I keep getting the 'Couatl engine hasn't started' error. Couatl.exe does not start by itself, and I have to intervene manually every time to use GSX.
I attached a new log file.
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Your log shows a perfectly normal startup, in which you arrived at the airport and then exited the sim without doing anything, but it was clearly running correctly, as far as the log shows.
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Your log shows a perfectly normal startup, in which you arrived at the airport and then exited the sim without doing anything, but it was running correctly, as far as the log shows.
This log shows that it started to work after I started Couatl manually and then restarted in the taskbar. Afterwards, when I turned the computer off and on, and after starting MSFS again, Couatl did not start. And now, I have attached another log for you.
Shortly, Couatl does not start automatically after I start MSFS, and it still does not appear in the taskbar. For GSX to work, I must run Couatl manually and restart via taskbar after MSFS is opened.
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I want to explain. Couatl does not start automatically after I start MSFS, and it still does not appear in the taskbar.
But that's a known MSFS bug! It doesn't start automatically for me as well, maybe one every 5 times or so, but not just couatl, all the add-ons in the EXE.XML ( Fenix, Honeycomb, etc. ) don't start automatically, the whole EXE.XML get skipped for some reason.
The issue is well known on MSFS forums.
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I want to explain. Couatl does not start automatically after I start MSFS, and it still does not appear in the taskbar.
But that's a known MSFS bug! It doesn't start automatically for me as well, maybe one every 5 times or so, but not just couatl, all the add-ons in the EXE.XML ( Fenix, Honeycomb, etc. ) don't start automatically, the whole EXE.XML get skipped for some reason.
The issue is well known on MSFS forums.
Oh, is that it? I did not know that. So, is everyone using GSX now manually starting Couatl? If so, of course, there is nothing to do. Then it means we will manage this way until this problem is fixed. Well, thank you very much for all your help.
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Oh, is that it? I did not know that. So, is everyone using GSX now manually starting Couatl?
No, of course, it doesn't happen to everybody, but it happens to many.
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My latest attempt using ER AL's starting couatl before FS and restarting after. Even using a FSDT airport.
- EH
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My latest attempt using ER AL's starting couatl before FS and restarting after. Even using a FSDT airport.
Your error is different, and indicates the installation didn't complete, since it seems you are missing at least the gsx-world-of-jetways package. Try to uninstall/reinstall and notice if you see any errors or indications the package couldn't be installed.
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Hi, same problem here. Unistall and install yesterday new. Than run the update but every time I startet MSFS the couatl engine doesn´t start. Very sad.
Roland
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Please post your log, this is the "How to report a problem" thread, instructions are right here.
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I'd love to reinstall but as show shown in previous posts all my files in the installer are hidden for some reason. even afer down loading the installer multiple times.
-EH
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I'd love to reinstall but as show shown in previous posts all my files in the installer are hidden for some reason. even afer down loading the installer multiple times.
What happens if you click to unhide the simulators ?
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I saved the .ini file and restart Couatl64_P3D which is in the Addon Manager - Couatl64 folder but there is nothing showing in the .ini file.
Someone help me please?
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Where can I find this APPDATA Virtuali file??
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Where can I find this APPDATA Virtuali file??
here
C:\Users\AppData\Roaming\Virtuali
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Here is my. Hope it is good for you
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Hi,
Menu doesn't pop up in game even after having restarted couatl.
Here is my log.
Thanks
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Try the offline installer, the Live update continue to downloads file and then crashes.
here is my log
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Where can I find it ?
Thanks
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Menu doesn't pop up in game even after having restarted couatl.
That's because your user account in windows doesn't have permission to write on its own folder. Are you sure you are not running two copies of couatl, one that started automatically, and another one you started manually because you thought it didn't work, when it was just starting instead ?
Try to restart Windows and try again. If you still see the error, remove this folder:
%APPDATA%\Virtuali
And reinstall the FSDT Universal Installer, which is supposed to apply the right permissions there ( it should even be required, you user should always be able to write there ! )
And, your PMDG seems to be missing the aircraft.cfg.
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So I deleted my appdata Virtuali and then reinstalled the FSDT installer. It's working fine.
Thanks you !
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I too have the issue even though I have downloaded your addon manager file where it says coautl is not started. In addition and I don't know if its related but Coautl is telling me I have static jetways at airports which do not have static jetways. Please see attached file
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Your log shows everything working normally and a cache regeneration that completed successfully, then you just exited the sim. When the airport cache is being regenerated, it's entirely normal you can't call GSX until it's ready.
If you restart Couatl from the Traybar, since the airport cache is there, it should start more quickly.
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so i am also having the error, i need to close the sim entirely and then it works, but is very annoying if i have to do this everything. I will upload a .ini file. One question, is it ok to overwrite the .ini file that is already in the %APPDATA%\Virtuali?
thanks!
sorry how do i Restart Couatl from its icon on the Desktop? i see no file as such, up to know i have follow step 1 and 2 from the instructions
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The sim actually crashed on loading after putting the ini file in, I didn't exit it on my own accord however I'm confused. How can it be showing that coautl is working and still giving me a message saying it is not started and then I have to physically launch Coautl?
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The sim actually crashed on loading after putting the ini file
No, the sim just crashed randomly because this reason:
http://www.fsdreamteam.com/forum/index.php/topic,26876.0.html
Try to follow the latest Microsoft suggestions, and see if you can run it without crashes.
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It’s the first time me having a sim crash before an airport loads but as you said it could be random. It’s also the first crash I have had since using gsx. The issue persist regarding coautl unless I manually load it however I figured out the issue I was getting with static jetways reported in coautl at yssy . Even though I had excluded yssy, it wasn’t going across to the excluded side and I had to manually find it and do it. Now my jetways work. I’ll continue to launch coautl until you find a fix for having to do it manually but besides that I have no issues with gsx so far, just need to get files from developers for the market place purchased airports.
Cheers for the help as the jetways issue was driving me nuts more than the manually launching coautl
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I cannot get GSX Pro to work. I have tried all of the solutions found in the forums without any success. I have deleted, re-installed, and used the offline updater. I keep getting the "Couatl engine hasn't started message".
"This offline installer will make do until we'll be reasonably sure almost all Cloudflare nodes have been updated. You can recognize if YOUR node has, by simply noticing if the Live Update doesn't download anything if you run it after this offline installer. If this happens, it means your local Cloudflare node is now fully updated, so you don't need to use this anymore, just the Live Update."
I have tried this and live update continues to try and download stuff. I have tried this many times. Attached is the Couatl.log that was created following the instructions of the forum.
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I have tried this and live update continues to try and download stuff.
Which means your local node is still not updated, so you still need to use the offline installer for the time being, as the last thing you do. Be sure you do that, and if doesn't change anything, make another log *after* you used the offline installer (don't run the live update)
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Why when I open the gsx menu it says "could not find valid afcad data at this position"?
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attached is the new log file, still getting the error message and couatl crashes
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Shortly, Couatl does not start automatically after I start MSFS, and it still does not appear in the taskbar. For GSX to work, I must run Couatl manually and restart via taskbar after MSFS is opened
But this doesn't have anything to do with GSX or Couatl. There's a known bug in MSFS which results in programs started from the EXE.XML file not being launched. It happens to me too, there are several reports on Microsoft forum about this problem, which has been reported since May:
https://forums.flightsimulator.com/t/exe-xml-often-not-starting-addons-correctly/515592/66
Quoting from another user there:
On the GSX forums there are many users saying that Couatl doesn’t start and it’s due to the EXE.XML not starting withouth them knowing, so they blame GSX. That’s just an example, the same could happen for every single addon based on it.
The problem has been reported on Microsoft dev forum too, in May:
https://devsupport.flightsimulator.com/questions/8061/exexml-fails-to-launch-my-simconnect-external-appl.html
This reply comes directly from Asobo:
That's an issue we're already tracking. It's related to MS Store checking the app (MSFS) has a correct licence but also checking for child apps and failing in this case.
So, clearly a bug, since it seems the MS Store tried to check the license even for child applications, something it shouldn't do.
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Hello,
The log shows as connected to simconnect but still getting the couatl script engine isn't running
Many thanks
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GSX Pro Not working although looks like it should. Coutal script attached please help
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Hi!
I just bought GSX Pro for MSFS and I get the "couatl scripting engine hasn't started" error. If I try and start it manually, the debug window opens but nothing happens inside MSFS when I click on the GSX icon.
KR
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GSX Pro Not working although looks like it should. Coutal script attached please help
Your log doesn't show any errors, GSX started normally, your only issue is you are trying to use it with an airplane that is not already supported in GSX internally, and you haven't made a configuration for it.
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I just bought GSX Pro for MSFS and I get the "couatl scripting engine hasn't started" error. If I try and start it manually, the debug window opens but nothing happens inside MSFS when I click on the GSX icon.
Your error log shows you haven't got the latest file from your local Cloudflare node, so you need to use the OFFLINE installer linked at the top of the section. Install that one, and don't run the Live Updater after, this will get you all the correct files.
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Thank you, I will try that
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How do you make a configuration for it
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How do you make a configuration for it
I'd stay start by reading the manual first, and it something is not clear, post a question with a proper subject, and we'll help you better understand how it works.
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The window is still not on the toolbar at the top of the flight sim and cannot use gsx in any of the planes it just isn't there even though the coutal suggests it should be but the icon is not there
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The window is still not on the toolbar at the top of the flight sim and cannot use gsx in any of the planes it just isn't there even though the coutal suggests it should be but the icon is not there
You mean you don't the the GSX menu icon in the Toolbar ? Then you must have an incomplete installation, see here:
http://www.fsdreamteam.com/forum/index.php/topic,26933.0.html
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Hi Umberto, I just installed the offline installer from the sticky topic - didnt touch the Live Update and restared windows. Now the error message is gone, but it doesnt pop the gsx window after I click on the Icon, nothing happens. The couatl is running in the taskbar. I attached the latest log file.
What might be the problem here?
Best,
Alex
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What might be the problem here?
The one indicated here:
http://www.fsdreamteam.com/forum/index.php/topic,26933.0.html
You got a bad download (likely because severs overstressed) and you are basically missing half of the product...
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Do I need to install the OFFLINE installer after I did all of the steps in that post? So: Uninstall, delete folder, install and then use the offline installer?
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Do I need to install the OFFLINE installer after I did all of the steps in that post? So: Uninstall, delete folder, install and then use the offline installer
Only if you suspect your node might be outdated, which you can verify by doing another Live Update after the first one that followed the initial installation. If you see it tries to download some files over and over, and the same again if you do it again, then yes, you need to run the Offline installer as the last thing you do.
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It also won't let me link it it just says relink and I click and it doesn't change should I do the same thing before uninstall it
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Okay, I will try that. Thank you.
One more thing: I dont have the AppData\Virtuali\PackagesCache. Inside the Virtuali folder is the following:
Airplanes
GSX
UpdateCache
Couatl.err
Coatl.ini
Coautl.log
Couatl_msfs.ini
cuatolAddons.ini
jetwanumber_preview.png
KeyMapping.ini
pushbacknodes_check.txt
Note: I also have GSX/GSX level 2 for P3Dv5 installed.
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One more thing: I dont have the AppData\Virtuali\PackagesCache.
You are not supposed to have it, if you replied "no" to the suggestion of saving the download for later use. In that case, it will redownload everything too.
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Thank you Umberto for the quick and excellent help - for me it now works! Im looking forward to use GSX on MSFS and am looking forward to the future of GSX in MSFS :)
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I can't relink it
If you can't relink it, maybe you also have the problem explained here:
http://www.fsdreamteam.com/forum/index.php/topic,26874.0.html
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Ciao Umberto after the offline UPDATER LAUNCH the updater continue to update.
This is my log file following the information.
Thanks
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Ciao Umberto after the offline UPDATER LAUNCH the updater continue to update.
Which means, as explained in so many other threads, including the one with the offline installer, that your node is still not fully updated, so you need to run the Offline installer again, as the last thing you do.
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With the recent offline installer when restarting couatl it seems to close itself and when opening it via the couatl64_msfs.exe it appears in the tray icon but when you hover over it it disappears again.
So whenever I have to restart couatl I have to restart the entire sim to get it back up working.
I checked the log but from this everything seems to be fine (there is another file couatl.err which dates 20 min before my manual restart, would you need this too?)
Edit: Disregard, seems to be my stupid AV. I've added an exemption but my AV keeps deleting this excemption and then detects a "virus". Adding the excemption again kept couatl running. Nothing with GSX for now.
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I downloaded the off line updater and updated GSX and now the windows work better but I still lose it if I open a window to say, custom an aiplane and that windows then goes away and no how many times or how long I wait I now get the "engine not loading" when I press GSX button. To get it to work again I have to reload the sim.
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To get it to work again I have to reload the sim.
Please post your log if this happens again.
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attached is the new log file, still getting the error message and couatl crashes
So, what do i do now?
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now what ?
https://ibb.co/nmL7H5d
Michael Moe
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I have the same problem: Couatl is started, but end until MSFS is ready to start.
I also have uninstalled FSDT GSX Pro and FSDT Installer, deleted the directories wich are linked in the community directory and also installed the Addon Manager from your work around file space.
Nothing helps, I could start Couatl before MSFS and it works normal, if I start it again the debug mode starts well, but a few seconds after loading MSFS the task ends.
That's my logfile content:
----------------------
Running in mode: Microsoft Flight Simulator
Python 2.7.16 Stackless 3.1b3 060516 (default, Mar 9 2019, 21:32:11) [MSC v.1500 64 bit (AMD64)] wxPython 3.0.2.0
couatl v4.8 (build 4811)
log started on Fri Aug 26 20:28:48 2022
connecting to SimConnect...
connected to SimConnect
----------------------
Nothing more!!!
Very frustrating :-(
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now what ?
First thing to check if it starts if you can start it manually, there's a reason why we have an icon on the Desktop for it. If it starts manually, but not automatically, then the problem doesn't have anything to do with GSX, but you have been hit by this known MSFS bug:
http://www.fsdreamteam.com/forum/index.php/topic,26924.0.html
If, instead, it doesn't even start manually, then you should follow the instruction at the top of this thread, and post your log.
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Here's my error log when I can't seem to get the menu to load past the "please wait.. GSX loading" spinning wheel.
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I have had so many problems now my coutal engine will not even open at all please help. And the gsx tab isnt showing up on the toolbar in msfs. Help quickly please
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And the gsx tab isnt showing up on the toolbar in msfs. Help quickly please
This can only happen if something happened during the installation, follow this procedure for a complete reinstall:
http://www.fsdreamteam.com/forum/index.php/topic,26933.0.html
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Here's my error log when I can't seem to get the menu to load past the "please wait.. GSX loading" spinning wheel.
This can only happen if you don't have all files full updated, because of your local cloudflare node hasn't completed its replication, use the Offline installer here:
http://www.fsdreamteam.com/forum/index.php/topic,26826.0.html
And don't run the Live Update for the time being.
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Out of interest, how long can it take for all of these 'nodes' to be updated? Its been days since the release, I would have thought the updating of all of these nodes was done within 24-48 hours? Are we talking weeks of having to use this offline installer?
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And the gsx tab isnt showing up on the toolbar in msfs. Help quickly please
This can only happen if something happened during the installation, follow this procedure for a complete reinstall:
http://www.fsdreamteam.com/forum/index.php/topic,26933.0.html
I have done this several times and it still will not appear on the bar at the top and wont appear so I still cant use gsx what should i do. please help
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I have done this several times and it still will not appear on the bar at the top and wont appear so I still cant use gsx what should i do. please help
Have both gsx packages being linked to the Community folder ?
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I have done this several times and it still will not appear on the bar at the top and wont appear so I still cant use gsx what should i do. please help
Have both gsx packages being linked to the Community folder ?
Yes
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Have both gsx packages being linked to the Community folder ?
Have you possibly disabled the GSX icon from the Toolbar ? Check the last icon with the wheels, and be sure the GSX menu is enabled there.
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Definitely not in that tab either I have checked there
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I'm sorry, but not having the icon in the Toolbar cannot possibly be caused by anything other than not having installed the program completely. That icon is not driven by any software, the icon *itself* should always be visible, if the package is installed and linked to the Community.
Go back again to the uninstall/reinstall thread I already linked, because there's no other explanation for the missing toolbar icon.
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I have done this several times and it still will not appear on the bar at the top and wont appear so I still cant use gsx what should i do. please help
Have both gsx packages being linked to the Community folder ?
Do you mean if the installed icon is in the installer because whenever i attempt to link it to the community folder it wont let me start Coutal?
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Do you mean if the installed icon is in the installer because whenever i attempt to link it to the community folder it wont let me start Coutal?
You not supposed to link it yourself, the installer should have done it automatically, but if the installation completed with no errors.
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I used the offline updater and am still getting the "please wait for menu to load" message... The couatl log however is a lot longer, I don't know what the problem is.
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I don't see any particular problem with your log, other than it took 36 seconds to regenerate the cache, but then it started normally, you called GSX and it told your parking was too small for your aircraft, then you exited it.
Is the being cache regenerated at each start up ? This will happen if you change anything in the scenery configuration, like adding/removing sceneries and such.
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Ooof... unfortunately I only saw the regenerating cache message for a split second before it disappeared. It blinked a few times and was always at 10%... Therefore I can't really monitor the progress of the cache rebuilding (don't know when I can press the GSX icon again?). I would really like to get to the settings page in order to tell GSX that yes really, the parking space is just fine for my aircraft. I have a EDLP config file within the Virtuali/GSX folder that I downloaded from flightsim.to.
Im familiar with GSX from the P3D and FSX versions- and those versions were a little transparent with what the couatl program was doing behind the scenes. With MSFS I'm not as good a "fixer of problems" as I used to be as its never apparent what the actual problem is.
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Im familiar with GSX from the P3D and FSX versions- and those versions were a little transparent with what the couatl program was doing behind the scenes. With MSFS I'm not as good a "fixer of problems" as I used to be as its never apparent what the actual problem is.
I daresay it's way easier now to troubleshoot issues, now that you can Start Couatl at any time, even after the simulator has loaded completely, Exit, Start, Restart Couatl an unlimited number of times, something you couldn't do before, where Couatl could only be started once, and either Restart worked, or you have to restart the whole sim.
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Thanks...
I'm did an uninstall/reinstall, and then applied the offline addon manager... booting MSFS now to test at EDLP (the jetbridges were above the airport building). Went into the config and found EDLP to deactivate in the lower list (I think thats GSX world?)
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Do you mean if the installed icon is in the installer because whenever i attempt to link it to the community folder it wont let me start Coutal?
You not supposed to link it yourself, the installer should have done it automatically, but if the installation completed with no errors.
Yes but I have an external Usb device that is samsung that has msfs on it and the community folder
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Yes but I have an external Usb device that is samsung that has msfs on it and the community folder
Which as already explained here:
http://www.fsdreamteam.com/forum/index.php/topic,26874.0.html
Cannot be used with Symbolic links, because they are not supported on exFat drives.
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So the only way to fix it is to reformat the entire usb Hard Drive
There is no other way?
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Thanks...
I'm did an uninstall/reinstall, and then applied the offline addon manager... booting MSFS now to test at EDLP (the jetbridges were above the airport building). Went into the config and found EDLP to deactivate in the lower list (I think thats GSX world?)
Looks like I fixed whatever was happening. After the offline addon manager was installed, the menu is now displayed and I was able to simulate a deboarding.
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So the only way to fix it is to reformat the entire usb Hard Drive There is no other way?
As as been already explained in the other thread, you have 3 options:
- Try to use the Addon Linker, and see it can be used instead of the FSDT Installer to link both GSX packages to the Community folder
- Try looking for utilities that will allow you to convert from exFat to NTFS
- Format the drive in NTFS.
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Hello,
I've been having similar issues -
Tried uninstall & re-install, then just the manual install without update.
I am now receving the error "unknown" has crashed COUATL.
Additionally - none of my 3rd Party Airports showing in the CONFIG and trying to click on GSX Jetway World produces an unavailable error.
See log attached, any support?
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trying to click on GSX Jetway World produces an unavailable error.
This, and the error in your log, confirms your problem is an incomplete installation, surely caused by server overstressed by the release, follow to the instructions here to do a complete reinstall:
http://www.fsdreamteam.com/forum/index.php/topic,26933.0.html
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Hi,
Here is mine, same problem, can't start Couatl
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Here is mine, same problem, can't start Couatl
You don't have the same problem, your problem is completely different, and I can't explain it in public. Send a PM and I tell you what it is.
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Here is mine, same problem, can't start Couatl
You don't have the same problem, your problem is completely different, and I can't explain it in public. Send a PM and I tell you what it is.
I've just PM you, did you received it? Because I already did it few days ago but never received a message back from you
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"Couatl engine hasn't started# message. See attached logfile
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"Couatl engine hasn't started# message. See attached logfile
Your log shows a perfectly normal startup with no issues.
I see the cache being regenerated. Is this happening all times ? It shouldn't but, if you change the scenery library configuration (add/remove sceneries or enable/disable them with 3rd party utilities), this will trigger a cache regeneration each time, and during that time you can't use GSX so, maybe you only had to wait a bit.
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I restarted after more than one hour but still the same message "Couatl engine hasn't started". See the new logfile.
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I restarted after more than one hour but still the same message "Couatl engine hasn't started". See the new logfile.
Your log shows the same: Couatl is working just fine and has completed loading. Have you restart the sim at least once when doing these tests ?
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Yes I restarted the sim between. Then I rebooted Windows 10 and restarted the sim and now it worked! (see couatl1).
After that I closed the pc and after about one hour I started up sim. Now I received the Couatl engine hasn't started message again (see couatl2).
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Every time that i customize a pushback it show me an error this is my log
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Zipped the wrong file. Log attached here.
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Zipped the wrong file. Log attached here.
From your log, it looks like you disabled GSX:
"Addon GSX has been disabled by CouatlAddons.ini file"
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I have the same problem: Couatl is started, but end until MSFS is ready to start.
I also have uninstalled FSDT GSX Pro and FSDT Installer, deleted the directories wich are linked in the community directory and also installed the Addon Manager from your work around file space.
Nothing helps, I could start Couatl before MSFS and it works normal, if I start it again the debug mode starts well, but a few seconds after loading MSFS the task ends.
That's my logfile content:
----------------------
Running in mode: Microsoft Flight Simulator
Python 2.7.16 Stackless 3.1b3 060516 (default, Mar 9 2019, 21:32:11) [MSC v.1500 64 bit (AMD64)] wxPython 3.0.2.0
couatl v4.8 (build 4811)
log started on Fri Aug 26 20:28:48 2022
connecting to SimConnect...
connected to SimConnect
----------------------
Nothing more!!!
Very frustrating :-(
I have found a possible reason for my problems, my anti virus scanner reports a problem with the bglmanx65.dll at the addon manager directory (see attached screen copy). I tried the last download from your site.
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I have found a possible reason for my problems, my anti virus scanner reports a problem with the bglmanx65.dll at the addon manager directory (see attached screen copy). I tried the last download from your site.
Well, that's a sure reason for nothing working. Configure the antivirus to add the whole Addon Manger folder to the antivirus Exclusions and run the FSDT Live Update again.
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I have still problem with the message "Couatl engine hasn't started". See the new logfile.
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Pls help, thank you.
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I have still problem with the message "Couatl engine hasn't started". See the new logfile.
Your log shows a perfectly normal start, with no errors. It looks like as if you just went back to the main menu too quick when it was still starting.
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Hello, here is my error file. When starting Flightsim everything works, but after a restart the logo is in the taskbar, but no longer responds to input and GSX says it is not started. Thanks for the help
Markus
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Hello, here is my error file. When starting Flightsim everything works, but after a restart the logo is in the taskbar, but no longer responds to input and GSX says it is not started. Thanks for the help
Your log doesn't help, because it was made when it was working normally, and I can see the last thing you did was a Couatl Restart from the menu so, I would need the updated log, after the restart.
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I dont know where to ask this but I recently reformatted my hard drive and pasted msfs back and it runs but now the Universal installer wont let me clcik the MSFS 20 option so I cant install GSX as there are no options to install it anywhere
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Have you changed its path ? Or you installed it in a different user account ?
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No I just re installed the installer and still won't show MSfs products
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No I just re installed the installer and still won't show MSfs products
I wasn't asking about FSDT, you said you "pasted msfs back", whatever that means, have you placed it in the same identical location as if was before ?
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Sorry, So I Copied it out of the current hard drive and then pasted it into another NTFS hard drive and installed the base game back onto it and then ran it to make sure it worked and it did run.
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Having an issue getting GSX to function in the game. Here is the info from the log file as well as the error. I have attempted to remove and reinstall a few times, install it in a different location etc, but no such luck. Thank you for any help you can provide.
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This error is one we really don't understand.
When you see a connection with Simconnect being made, it means the program started and connected to the sim, and now it's waiting for the sim itself to reply, which in your case just doesn't come, so the program can't go ahead, because is still waiting for the sim to call it back.
It might be possibly related to permission issues, try to run the Coautl program as adminstrator, see if there's any change.
It might be related to the antivirus, since the Simconnect connection is similar to a file connection, without a file, you can try adding the whole Addon Manager to the antivirus Exclusions
It might be possibly related to the configuration of the Simconnect.XML found in the MSFS settings folder
MS Store version:
%LOCALAPPADTA%\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Simconnect.xml
Steam version
%APPDATA%\Microsoft FlightSimulator\Simconnect.xml
Do you recall ever changing this file settings ? Maybe to use an add-on that runs over a network ?
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Hello, here is my error file.
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Hello, here is my error file.
You seem to have the same problem which I explained in the post just above yours. Try all the possible solutions there.
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Hello, here is my error file.
You seem to have the same problem which I explained in the post just above yours. Try all the possible solutions there.
I have done all the steps and is not working.
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My situation is i tried to start couatl but it disappeared from my task manager as soon as i complete loading a flight. Despite I started the couatl manually, i could call out GSX menu, but the loading page just keep spinning like forever, is there any other solution i could try? I have tried every solution i could find on this forum but reinstall MSFS. The enclosed file is for your reference.
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My situation is i tried to start couatl but it disappeared from my task manager as soon as i complete loading a flight.
Your logs says the problem is caused by the program having to regenerate the airport cache, the log shows it started, but it seems it crashed before it could even start, and if the airport cache can't be completed successfully at least once, it will try to recreate it again on the next start, and again, until it completes.
There might be several reasons why it didn't complete ( in your case it seems it tried to start, but it didn't ), like access denied to the Community folder, antivirus interference, etc. I see your locale is Chinese, do you have an user name with non-ascii characters in ? That might be another cause of the problem, we are working on a fix for this last isssue.
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My Couatl engine never started automatically, I always had to start it through the "Start Couatl for GSX MSFS" icon on the desktop.
What I've done so far:
- I gave the file Couatl64_MSFS.exe the permissions to execute as administrator
- I have inserted in my antivirus (Microsoft Defender) the exclusions for the Addon Manager and Virtuali folders (% APPDATA%\Virtuali)
- I tried several times to uninstall GSX Pro and delete the Addon Manager and% APPDATA%\Virtuali folders
- I checked the EXE.xml file and the instructions seem correct
<Launch.Addon>
<Name> Couatl </Name>
<Disabled> False </Disabled>
<Path> D: \ Program Files \ Addon Manager \ couatl64 \ couatl64_MSFS.exe </Path>
</Launch.Addon>
Unfortunately, I still haven't been able to see the automatic start of the Couatl engine even once.
I am attaching my log file.
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My Couatl engine never started automatically, I always had to start it through the "Start Couatl for GSX MSFS" icon on the desktop.
That's a known problem which is unrelated to GSX:
https://www.fsdreamteam.com/forum/index.php/topic,26924.0.html
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My Couatl.exe shuts itself off once I load up MSFS,
4 clean reinstalls later and it still does the same thing and I am now at a dead end as to what I can do.
Additionally I have once had an error message saying that it could not find the Python.DLL and Alut.DLL files
Edit(16:42BST) Have excluded the files from the Antivirus and still no joy
Wondering if anyone can help....
Log Attatched:
Running in mode: Microsoft Flight Simulator
Python 2.7.16 Stackless 3.1b3 060516 (default, Mar 9 2019, 21:32:11) [MSC v.1500 64 bit (AMD64)] wxPython 3.0.2.0
couatl v4.8 (build 4834)
log started on Thu Sep 1 16:10:03 2022
connecting to SimConnect...
connected to SimConnect
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Additionally I have once had an error message saying that it could not find the Python.DLL and Alut.DLL files
- Restart Windows
- Download and install the OFFLINE installer in the Sticky thread in this section.
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Purchased and installed last night and had the issue where it just dies from the task bar but with only the Connected to SimConnect message as the final entry. Spent two hours uninstalling, reinstalling and trying everything I could find here.
Today I uninstalled again, deleted the add on Manager folders and the %appdata%\virtuali folder. I then uninstalled the FSDT installer. Then reinstalled the whole lot and finally run the offline update without going near the live update.
It still didn’t work. Running as admin etc.. doesn’t fix. However I got it to work by turning off real-time scanning on my antivirus. As soon as I did that it’s all working. Unfortunately it’s a bit rubbish as I can only exclude individual files not entire folders to scan so not sure if just doing the folders related to GSX would also fix. Tried to just exclude the startcouatl exe but that didn’t work. Not ideal of course but it’s a workaround for now.
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It still didn’t work. Running as admin etc.. doesn’t fix. However I got it to work by turning off real-time scanning on my antivirus. As soon as I did that it’s all working.
Sure, antivirus can cause lots of problems. I highlighted your comment to make it easier for other users to read.
Unfortunately it’s a bit rubbish as I can only exclude individual files not entire folders to scan so not sure if just doing the folders related to GSX would also fix. Tried to just exclude the startcouatl exe but that didn’t work. Not ideal of course but it’s a workaround for now.
Which antivirus you use ? Even the default Windows Defender allows to exclude whole folders, that would be the best option and, if you do it for the whole Flight sim folder as well, everything will work better.
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Thanks Umberto. It’s Macaffee Total protect. It’s only the real time scanning that’s the issue leaving everything else enabled such as firewall etc. is fine. will try and disable it anyway and just use windows Defender with the folders excluded and see how it goes!
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I dont know where to ask this but I recently reformatted my hard drive and it runs but now the Universal installer wont let me click the MSFS 20 option so I cant install GSX as there are no options to install it anywhere?
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The universal installer just says in bottom right MSfs not installed even though it is. How can I fix this?
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Hello, so here is the log file... not too much inside. just simconnect, than it disappears again from the traybar. And no suggestions like reinstall everything, use offline installer at the end, use admin rights, disengage all security apps... I did all this since 4 days now
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Hello, so here is the log file... not too much inside. just simconnect, than it disappears again from the traybar. And no suggestions like reinstall everything, use offline installer at the end, use admin rights, disengage all security apps... I did all this since 4 days now
A previous poster had the same identical problem of the one in you log, and he fixed by configuring the Antivirus:
http://www.fsdreamteam.com/forum/index.php/topic,26759.msg178966.html#msg178966
DO NOT "Disable" the antivirus but, instead, CONFIGURE it to add the whole Addon Manager folder to the EXCLUSIONS.
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The universal installer just says in bottom right MSfs not installed even though it is. How can I fix this?
Could you please answer my questions please?
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The universal installer just says in bottom right MSfs not installed even though it is. How can I fix this? Could you please answer my questions please?
I already replied to your question multiple times: you must have missed something when you reinstalled MSFS, so your user profile is not showing the right installation path.
And, you should NOT post about this in this thread, which is "Couatl engine hasn't started", when your problem doesn't have anything to do with it, since your issue really is MSFS is not even detected by the instraller.
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There might be several reasons why it didn't complete ( in your case it seems it tried to start, but it didn't ), like access denied to the Community folder, antivirus interference, etc. I see your locale is Chinese, do you have an user name with non-ascii characters in ?
There is no non-ascii charaters in every related folder. Is there any solution to solve this problem? I have already excluded the addon manager folder in antivirus software. I also tried to run couatl as administrator. But neither of them is effective to me.
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There is no non-ascii charaters in every related folder
That's why I said "there might be several reasons why it didn't complete", based on your log, the only thing that seemed unusual was the locale reported by Windows just said "C" instead of the full name of the regional settings.
Are you sure there are no non-ascii characters anywhere in the path to the Community folder, not even in your user account name ?
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Where can I put the question because this is your software that's not working
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Where can I put the question because this is your software that's not working
Surely NOT HERE, because your issue is not relate to this thread, your issue is the installer doesn't detect your MSFS.
And it's NOT "our software not working", you said yourself it worked, then you "pasted" you MSFS, and now it cannot detect it anymore so, clearly, you must have made some kind of mistake with this "pasting", because the installer obviously DID detect the sim, before your "pasting".
DO NOT reply here, but open a new thread, with a proper title, and describe precisely what you did to move your MSFS installation, which has caused the problem.
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Hey There!
I also attached my couatl.zip file...Hope you can help me after trying and trying and trying to fix the issue.
Thanks for your quick help.
Kind regards
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Hi
I've reinstalled a few times and run the Live Update a bunch of times (although it seems to crash).
But I'm still getting this error, as shown in the attached log:
Traceback (most recent call last):
File ".\common\criticalsection.py", line 23, in _synchronized
File ".\common\mpmenu.py", line 123, in emulateMenu_MSFS
IOError: [Errno 2] No such file or directory: u'I:\\Microsoft Flight Simulator\\Packages/MSFS/fsdreamteam-gsx-pro/html_ui/InGamePanels/FSDT_GSX_Panel/menu'
{'Airport': 'EGPA', 'User Pos': (58.95591675860748, -2.9058557398822544, 14.4456 m, 1.1697 m, 239.97149190274993, 0.011479154229164124, 0.008726646192371845, -0.007968676244696849, 1.1673839767456056, 1.0)}
Does GSX Pro for MSFS need Sode installing? It linked to it, but Sode only seemed relevant for FSX and P3D from what I could see.
Also presumably if Sode was the problem then it would show a better error message than this.
Thanks.
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I have a problem with the way the system works, and I'm not sure how to fix it. I'm not sure how to fix it, but I'm not sure how to fix it, and I'm not sure how to fix it. Is this an error? Thank you for your feedback and your future solution.
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IOError: [Errno 2] No such file or directory: u'I:\\Microsoft Flight Simulator\\Packages/MSFS/fsdreamteam-gsx-pro/html_ui/InGamePanels/FSDT_GSX_Panel/menu'
{'Airport': 'EGPA', 'User Pos': (58.95591675860748, -2.9058557398822544, 14.4456 m, 1.1697 m, 239.97149190274993, 0.011479154229164124,
This error indicates an incomplete installation, since that file is surely installed, are both gsx packages linked to the Community folder ?
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Thanks for the reply.
I have links starting fsdreamteam... in I:\Microsoft Flight Simulator\Packages\Community\
fsdreamteam-gsx-pro
I:\Microsoft Flight Simulator\Packages\Community\fsdreamteam-gsx-pro
fsdreamteam-gsx-world-of-jetways
I:\Microsoft Flight Simulator\Packages\Community\fsdreamteam-gsx-world-of-jetways
I can go into the fsdreamteam-gsx-pro link and eventually get down to this folder:
I:\Microsoft Flight Simulator\Packages\Community\fsdreamteam-gsx-pro\html_ui\InGamePanels\FSDT_GSX_Panel\
In there is a file named 'menu'.
Thanks
edit: Maybe I'm misunderstanding your question. Both gsx packages are linked to from the Community folder.
But it is weird how the path shown in the log contains 'MSFS'.
Thanks
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Weird, so looking at the path that it was trying to use to 'menu', I did this:
- Created a folder in Microsoft Flight Simulator\Packages\ named 'MSFS'
- Went into the new folder as an admin and ran these commands:
- mklink /D fsdreamteam-gsx-pro "C:\Program Files (x86)\Addon Manager\MSFS\fsdreamteam-gsx-pro"
- mklink /D fsdreamteam-gsx-world-of-jetways "C:\Program Files (x86)\Addon Manager\MSFS\fsdreamteam-gsx-world-of-jetways"
(these are in addition to the similar links already in the Community folder)
Now when I click the 'Start Couatl for GSX MSFS' link
and then click GSX in the toolbar, it doesn't crash!
Instead I get a dialog: 'Warp to Trial Mode airport'
Has it lost my license?
I checked my license on the fsdreamteam website and it says that it has been used on this computer.
How can I get it to see my license please?
Thanks.
edit: When I open the FSDT Universal Installer, it shows GSX Pro with a 'Deactivate' button, doesn't that mean that it is activated/licensed?
Thanks.
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Are you sure there are no non-ascii characters anywhere in the path to the Community folder, not even in your user account name ?
Finally, It seems there are two airports conflicted with each other. After i removed one of them, problem resolved. Hope this would be helpful.
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edit: When I open the FSDT Universal Installer, it shows GSX Pro with a 'Deactivate' button, doesn't that mean that it is activated/licensed?
Your problem is caused by your user account you run MSFS with not having admin rights, it can be fixed this way:
https://www.fsdreamteam.com/forum/index.php/topic,27275.msg178950.html#msg178950
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Thanks for the reply Umberto
I have tried that now thank you, but unfortunately I still get the issue.
I've attached the log in case it helps.
I have run the command that you gave, in a non-admin command prompt.
I entered the license key and closed it.
When I open it again it says "Your license is activated".
But as above, it still says "Warp to Trial Mode Airport" when I start GSX.
I have restarted GSX a few times, and also tried deactivating GSX as the admin user (using the installer) and then activating as the normal user.
It still gives the same behaviour.
Thanks
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I have tried that now thank you, but unfortunately I still get the issue.
Please confirm you did exactly as indicated in that post:
Try this, open a command prompt in the Addon Manager folder, and type this:
qlmlicenseWizard /settings "GSX Pro 3.0.lw.xml"
You should see the QLM License Wizard starting, use that to activate and be sure it completes successfully. As you can see in the linked thread, this worked for that user who also ran it using a non-admin account.
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Thanks, yeah I was really hopeful that it would work.
As you say, it showed licensing wizard. Initially it didn't show it as licensed but after I entered the code it did show it as licensed.
However, in the sim it still shows as the trial version.
I've tried deactivating it and then activating it again in the license wizard.
When I start the FSDT Installer, it shows as deactivated for the admin user, is that okay?
As above, for the normal user it shows as activated in the license wizard.
But still running in demo mode.
Thanks.
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I've tried deactivating it and then activating it again in the license wizard.
When I start the FSDT Installer, it shows as deactivated for the admin user, is that okay?
You must activate it with both: with the FSDT Installer, which runs as admin, and with the QLM License Wizard, which runs as a normal user.
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respected dev
yesterday i moved frm win 11 to win 10 beacuse im able to work gsx with phenix where as not able to work with pmdg atall after tried tricks said here ,also submitted mi files in the forum. after i move to win 10 it works with pmdg,but when i start today same problem started i did nt touch any thing.in this process i exusted my lic 5 times.what is the prob i dont understand beacuse it works with phinix. please help me out.and when my activition code excide to whom to write to increase my limt and attaching files
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yesterday i moved frm win 11 to win 10 beacuse im able to work gsx with phenix where as not able to work with pmdg atall
I don't know what you did by "moving" from Windows 11 to 10, which might be fairly complex, but I assure you it was completely unnecessary, since GSX works perfectly fine with the Fenix and the PMDG in both Windows 10 and Windows 11.
You said you "exusted my lic 5 times", when reinstalling the OS you should have consumed only ONE, have you done this 5 times already ? Why ?
However, that's not a problem, since you can Deactivate on your own at any time, reclaiming your activations, and if you do it from the Self-Help site linked on the FAQ page of the site, you can Deactivate even a previous Windows installation or a computer you don't have anymore.
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respected devloper
in windows 11 i did activate 3 times without deactivating but the system is same .but mine not working for pmdg beacuse everytime it says please stop the engine to use gsx bot not incase of phenix yuo can sea it in my log in india using steam.please i cant understand why.sorry for that
thanks for reply
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Nothing in the OS configuration can possibly affect engine on detection, and surely not the license.
Please be sure you are using the correct airplane profile which comes with GSX and remove any custom profiles you might have done in the meantime, by using the RESET button in the airplane config editor.
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respected dev
thanks for the reply. i tried this when i press reset and then discard changes the window just close never give any chance to save. and i am having two couatl updater and sencond is 2 is this normal and moreover what my log says it has a entry stop the engine to use gsx
sorry for the q once again thanks for the reply
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If you replied to revert all your customization, and now see only "internal GSX database", it means the profile has been removed.
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Hello, I just installed GSX in offline mode and I don't have the GSX icon under MSFS. Antivirus disabled, link present in the Community and administrator mode to launch the couatl64_msfs file. Do you help me please ?
Thanks you
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Hello, I just installed GSX in offline mode
What do you mean with "offline mode" ? You can install GSX in Offline mode, you can only Update it with the Offline installer, but first you need to install it normally.
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First, I installed FSDT universal Installer and then I used the OFFLINE installer file for the latest updates - Last update Sept. 5th 2022 in administrator mode + ReLink in FSDT Universal installer and ACTIVATE is green color
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Your logs shows:
- your Couatl version is outdated
- the fsdreamteam-gsx-world-of-jetways seems to not exists in your community folder, or can't be accessed for some reason
I don't have the GSX icon under MSFS
This seems to indicate not even the fsdreamteam-gsx-pro package is instralled or if it is, is not linked to the Community, something is clearly wrong with your install, is the Installer reporting GSX as Installed ?
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respected dev
sorry to bother u one last q where can i find internal database so that i can save the file just in case
thanks for the reply and so kind to my q
thanks
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yes FSDT universal shows that GSX is installed and I have already tried to delete the virtuali folder, + Addon Manager to reinstall everything. ( New file Couatl )
)
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yes FSDT universal shows that GSX is installed and I have already tried to delete the virtuali folder, + Addon Manager to reinstall everything. ( New file Couatl )
Your log now shows the fsdreamteam-gsx-world-of-jetways seems not to exists in your community folder, or can't be accessed for some reason, but it seems you removed the trial package.
And your Couatl is a more recent version, but is still outdated, the version which is online now and it's included in the latest Offline installer is 4.8.0.4849, so you are still some versions behind.
After reinstalling, try just the offline installer, which you must download anew.
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I'll try... to be sure, the procedure is:
1 uninstall GSX from FSDT Uniniversal + unlink
2 delete virtuali folder
3 use the latest Offline installer is 4.8.0.4849 ' http://www.fsdreamteam.com/forum/index.php/topic,26826.0.html
it's OK ?
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If you read the instructions here:
https://www.fsdreamteam.com/forum/index.php/topic,26933.0.html
Then yes, it's correct, and you need to use the offline installer only if you still get the outdated version.
Be sure your configure the antivirus to add the whole Addon Manager folder to the Exclusions, that might be another possible reason for not getting updates.
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That's exactly what I just did + antivirus on Disabled and the problem is still there
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That's exactly what I just did + antivirus on Disabled and the problem is still there
You haven't said if you finally got the latest version now.
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here is my new file
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You got the current version now, but the log still shows the fsdreamteam-gsx-world-of-jetways as either not existent in your community folder, or can't be accessed for some reason.
Are you SURE you can see it linked in the Community folder and you can read its content ?
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there is the folder as a link in the community folder but I get an "unavailable" error message if I click on it . I don't have a probleme with "fsdreamteam-gsx-pro" folder
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there is the folder as a link in the community folder but I get an "unavailable" error message if I click on it
There's the problem, if the file is inaccessible to you, it surely can't work in GSX. Do you have the folder in the \Addon Manager\MSFS folder ? Can you access it ?
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No folder in \Addon Manager\MSFS folder
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No folder in \Addon Manager\MSFS folder
That's clearly an incomplete installation, uninstall/reinstall again, you are supposed to have both packages there.
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I understand but already done with the procedure
1 uninstall GSX from FSDT Universal + unlink
2 delete virtuali folder
3 Offline installer
and the links
http://www.fsdreamteam.com/forum/index.php/topic,26826.0.html
https://www.fsdreamteam.com/products_addonmanager.html
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I understand but already done with the procedure[/quopte]
Either you did it wrong, or it failed and you haven't noticed the error messages. As I've said, try it again and pay attention if there are any errors.
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OK, I'll try again .. must also reinstall FSDT Universal, use CCleaner, and deactivate GSX ? Approximaly, what is the size of folder Addon Manager\MSFS ?
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Please don't add any extra steps other than the ones I indicated. Registry cleaner are very dangerous, just uninstall/reinstall.
The two packages are 5GB and 3GB after the installation.
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OK, i test the new installation . Thank you
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It's no good and no error message
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Good Afternoon , GSX pro was working before i went on vacation on 8/26 and once i updated the software this is message that is displayed. I double click on Couatl64 and nothing is started.
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Good Afternoon , GSX pro was working before i went on vacation on 8/26 and once i updated the software this is message that is displayed. I double click on Couatl64 and nothing is started.
- Configure the antivirus to add the whole Addon Manager folder to the antivirus Exclusions.
- Run the Offline installer again
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Hello virtuali .... I don't understand how the GSX offline installation file which is 121 MB can install 5gb in one folder and 2gb in another folder because nothing is downloaded during or after the installation of GSX. Can you tell me if this is normal?
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Hello virtuali .... I don't understand how the GSX offline installation file which is 121 MB can install 5gb in one folder and 2gb in another folder because nothing is downloaded during or after the installation of GSX. Can you tell me if this is normal?
Well, of course it can't, it would be quite a feat if it could do that...
The offline installer is not a replacement for the normal installer, it's a way to get the LATEST FIXES if the Live Updater can't. You still need to install the product with the normal installer first, then you can use the offline installer as an alternative to the updater.
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Ok, it's necessary to install GSX with FSDT Universal in first, and after update GSX with file offline ? It's right ?
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Ok, it's necessary to install GSX with FSDT Universal in first, and after update GSX with file offline ? It's right ?
Yes, the Offline installer is useless if you don't install GSX first.
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Hello virtuali, the is installation OK .... in MSFS, i have icon GSX but i have alway message "Loading GSX menu, please wait ... " Can you help me please ? Thank you
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Hello, GSX has been working great but all of a sudden I'm getting the "Couatl engine hasn't started" I have the entire addon folder excluded from my anti-virus, log attached
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Dear Umberto,
as Couatl doesn't work, I used your file attached to the forum and put in Appdata / Roaming / virtuali. I launched the sim and in your file that I used, Gsx wrote nothing in, but created another one called just Couatl.ini which I think contains everything you need to analyze it. However, I attach both .ini files in the zip.
Luca
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Hi,
I haven't been able to enjoy GSX Pro yet. I've bought it and installed it with no problems but when I go into MSFS and press the GSX menu button, a GSX MAIN MENU box opens, but stays with the message "Loading GSX menu, please wait. ..." and some spinning circles with the word Loading, but it never loads.
I have already left it like this for more than 3 hours thinking that something is doing, but no.
I have tried various stock airports, large and small, different aircraft.
I am attaching my couatl.log file so that you can help me understand what is happening.
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You don't have the current version, try running the Live Update again now,
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My god it works...
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Blessed God.
Here it is also working fine now.
Finally I will be able to know the product.
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You don't have the current version, try running the Live Update again now,
Ran the live update again and I'm still getting "couatl engine hasn't started" New log attached
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Ran the live update again and I'm still getting "couatl engine hasn't started" New log attached
Your log is still incomplete, as if it started and it crashed immediately.
- Configure the antivirus to add the whole Addon Manager folder to the antivirus Exclusions
- Run the update again.
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Ran the live update again and I'm still getting "couatl engine hasn't started" New log attached
Your log is still incomplete, as if it started and it crashed immediately.
- Configure the antivirus to add the whole Addon Manager folder to the antivirus Exclusions
- Run the update again.
I made double sure the Addon manager folder is excluded from my antivirus, ran live update again, couatl engine still not starting. I can see the Couatl icon running on my toolbar and in task manager but it just doesn't seem to be doing anything, new log attached
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I can see the Couatl icon running on my toolbar and in task manager but it just doesn't seem to be doing anything, new log attached
What if you choose Restart after a flight started ?
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So if I mouse over the icon in my toolbar and right click nothing happens, before I start the sim and it's running it usually says exit, restart, about... but now nothing happens like it's stuck but if I open task manager it says it's still running.
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So if I mouse over the icon in my toolbar and right click nothing happens
Is the icon still there ? Does it have a tooltip ? Or it disappears ?
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So if I mouse over the icon in my toolbar and right click nothing happens
Is the icon still there ? Does it have a tooltip ? Or it disappears ?
Icon is still there, if I mouse over it says Couatl SysTray
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Ok so after sitting at the gate for about 30 min the Couatl engine finally ran, new log attached
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If I stay in the sim GSX works great but when I quit the sim and come back in I'm stuck for about 30 min until Couatl runs. The only thing I have set up different than other people might is that my community folder is in a different drive than my sim using Link Shell Extension to connect it to the sim but I was using that before and it was working just fine.
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the gsx menu does not appear on the screen when I call it from the task bar, I have already done everything I have uninstalled and reinstalled, updated and it still does not work, I need help to solve this, I am asking for my money back
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Ok so after sitting at the gate for about 30 min the Couatl engine finally ran, new log attached
Your log indicates something very strange:
ListDirs INVALID_HANDLE_VALUE \\?\C:\Users\Marcus\AppData\Roaming\Microsoft Flight Simulator\Packages\Community\Community\Community\Community\Community\Community\Community\Community\Community\Community\Community\Community\Community\Community\Community\Community\simwings-airport-panc-anchorage\*
That looks like a recursive symbolic link, as if you linked something in the community folder with a link to...itself, no wonder it took so much time to process all files, but that's clearly a problem of your installation.
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but that's clearly a problem of your installation.
I totally agree so I had a closer look, for some reason the Aerosoft store app added community folders within my community folder, deleting those fixed it and it's now working great. Thank you so much for taking the time to point me in the right direction, I greatly appreciate it. :)
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You don't have the current version, try running the Live Update again now,
I think the answer was for me. I had bought and installed Gsx Pro two days earlier. I also made an update with the Fsdt Live Updater, that I normally use for all products, but Gsx Pro didn't work. So I tried to update via the Fsdt Universal installer and now Gsx Pro works!
Thanks for the help
Luca
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I ran RESTORO. Let it clean and now Couatl and Fsuipc are starting with MSFS2020
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Hello. I can not started GSX. I send here my lofile.
Kjelle
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Hello. I can not started GSX. I can read: Couatle engine can not started.
Here is my logfile:
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Hi all,
Sorry I just find out that I need to post here instead on the forum , sorry for the repeat post.
I just got GSX Pro yesterday, and unfortunately for me it is not working, I tried al suggestion on the forum and nothing is working.
Please see attached zip file. I have used GSX with P3D and it was error only on exceptional basis, but now every flight.
I hope you guys can a find a cure, because it is a great product.
Thanks
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Here is my logfile
That's not your logfile, it's the .ini you edited to create a log. the log file is called Couatl.LOG
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Please see attached zip file. I have used GSX with P3D and it was error only on exceptional basis, but now every flight.
You posted all files except the one we need, that is the Couatl.LOG file, which you should have, since from you .INI file, I see logging is enabled. The .err file is from an old session before you enabled logging, and doesn't contain enough detail about the error.
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Here is my logfile.
Kjelle
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Here is my logfile.
Other users with a similar problem ( program stuck with nothing logged after the initial connection to the sim ), have reported to have fixed this by configuring the antivirus to add the whole Addon Manager folder to the antivirus Exclusions.
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I have try this but my antivirusprogram McAfee refuses take Addon Manager to antivirus exclusions.
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I have also turned off the McAfee and run GSX with no success.
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I have try this but my antivirusprogram McAfee refuses take Addon Manager to antivirus exclusions.
If you mean the antivirus doesn't allow to exclude a whole folder, which is a known limitation of many free versions of commercial antivirus, the only possible suggestion is to switch to a more reliable antivirus, because being able to exclude a complete folder is a crucial feature for an antivirus product.
The default Windows Defender that comes free with Windows allows that, so there's no reason to use a 3rd party product that, not only mistakenly blocks a legit program as a threat, but doesn't even give you the means to fix its bug with an exclusion.
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Shortly, Couatl does not start automatically after I start MSFS, and it still does not appear in the taskbar. For GSX to work, I must run Couatl manually and restart via taskbar after MSFS is opened.
But this is not a GSX problem!! It's a known MSFS bug that some time doesn't start programs in the EXE.XML, which of course has been discussed in the Sticky thread named "Couatl starts manually, but not automatically with the simulator"
https://www.fsdreamteam.com/forum/index.php/topic,26924.0.html
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I have also turned off the McAfee and run GSX with no success.
Disabling an antivirus is not very useful, that's why we never suggest to Disable, but configure it to add the Addon Maneger folder to the Exclusions.
Antivirus are never really disabled. Unless you uninstall them completely, their low-level service is always running and we confirmed multiple times that, if a bugged antivirus is fixated to flag something as a threat, it will block it even when it looks "disabled".
McAfee is one of the worse offenders when false positives are concerned, and they intentionally crippled the free version without the ability to add folder Exclusions only to give you an incentive to upgrade to the commercial version.
If you want a free antivirus, just use Windows Defender, works perfectly fine.
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Hi Umberto,
Sorry to be late on my response, I will add for you the file you are looking for as soon as I get back home from work.
Thanks so much once again
Hani
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I find, that if I start Couatl before entering the Sim, everything works fine. If you choose "Reset Position" you loose Couatl and you may have to start it numerous times to get it working again.
Choosing "Position Aircraft" causes no problems with Couatl which is a good way to end any Menu choice in progress if you are tired of waiting for the task to complete.
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Hello.GSX stops if the sim is started. I can read: Couatl scrpting engine hasn´t started.
Here is my logfile
Couatl stops directly when the Sim is started. Without the sim it stays active
updates are done, Udater and Couatl are started with Admin rights.
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Couatl stops directly when the Sim is started. Without the sim it stays active
Other users with a similar problem ( program stuck with nothing logged after the initial connection to the sim ), have reported to have fixed this by configuring the antivirus to add the whole Addon Manager folder to the antivirus Exclusions.
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this IS mine，why can not run this
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this IS mine，why can not run this
Other users with a similar problem ( program stuck with nothing logged after the initial connection to the sim ), have reported to have fixed this by configuring the antivirus to add the whole Addon Manager folder to the antivirus Exclusions.
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this IS mine，why can not run this
Other users with a similar problem ( program stuck with nothing logged after the initial connection to the sim ), have reported to have fixed this by configuring the antivirus to add the whole Addon Manager folder to the antivirus Exclusions.
but i had done this，but still have this problem
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The above message very seldom appears. When I start a flight, regardless which airport and I try to start GSX Pro, a spinner in the right hand upper corner starts, but the menu never appears.
I have studied and tried all the advices and solutions in the forum but no change at all.
I have copied the pre-made couatl_MSFS file and placed it in the virtuali file.
After several attempts no .log file at all, only an couatl.txt document with a lot of info.
CORRECTION:
Above .txt file turned out to be the .log file after all. I misjudged it.
The GSX Pro program worked a few days after purchase. Nothing changed in my MSFS but GSX did.
Pls. see attached .log
Erik
Netherlands
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this IS mine，why can not run this
Other users with a similar problem ( program stuck with nothing logged after the initial connection to the sim ), have reported to have fixed this by configuring the antivirus to add the whole Addon Manager folder to the antivirus Exclusions.
i had done your step, but still have this problem. what can i do next?
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Hi there,
Ok today again I tried to the GSX pro, and back to the same issue the coatl did not start.
P{lease see attached log as requested.
Please advise
Thanks
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Ok today again I tried to the GSX pro, and back to the same issue the coatl did not start.
Couatl started, otherwise you wouldn't have a Couatl.log to begin with. Your log shows everything's fine, you entered the airport and exited the program without doing anything, are you sure it's from the same session you saw a message of not starting ?
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Hi Umberto, yes it is from the same session, it's always telling me on the top left coatl ildid not start.
I have trying and trying with no luck.
I will try again later today and report back. Thanks
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how to change this pink conveyor belt
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Hi Umberto,
I have uninstalled and reinstalled many times, no luck, please see attached my log
I really don't know what to do more.
How do I get a refund please.
Thanks
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Have you excluded this folder in the Windows Virus and Threat Protection?
C:\Program Files (x86)\Addon Manager
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hello. it only starts me manually
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hello. it only starts me manually
If it works when starting manually, it's not a GSX problem or an error that needs to be reported, see here:
https://www.fsdreamteam.com/forum/index.php/topic,26924.0.html
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hello. it only starts me manually
Hi Umberto, yes and actually even tried by removing my antivirus entirely, no luck.
And also realized that now the AIG AI don’t show any more.
But after removing GSX all back to normal.
Don’t know because GSX is installed for P3D or what. P3D works no issue.
Thanks
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And also realized that now the AIG AI don’t show any more. But after removing GSX all back to normal.
In fact, it's the opposite, have a look here:
https://www.fsdreamteam.com/forum/index.php/topic,27609.msg181401.html#msg181401
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Hi Umberto,
Thank you for sharing the link, now I understand the AIG problem, but what about the coatl never starting, I cannot use GSX at all.
I just uninstalled it completely until you find a fix
Thanks
Hani
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Hello
Same problem with the coatl never starting. I have tried everything but nothing works (anti virus etc...). Like many other clients, uninstallation in progress while waiting a fix ( i hope).
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Hi!
Even after several re-installations, I can't get GSX to work. I get a COUATL.err file which at the end states:
IOError: [Errno 2] No such file or directory: u'K:\\Addons\\Packages/MSFS/fsdreamteam-gsx-pro/html_ui/InGamePanels/FSDT_GSX_Panel/menu'
See also attached .log file.
Best regards,
Seawing
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Even after several re-installations, I can't get GSX to work. I get a COUATL.err file which at the end states: IOError: [Errno 2] No such file or directory: u'K:\\Addons\\Packages/MSFS/fsdreamteam-gsx-pro/html_ui/InGamePanels/FSDT_GSX_Panel/menu'
That file is surely installed during the installation so, the only possible reason why you get that error, is the installation hasn't complete. Uninstall and reinstall again, and pay attention of any errors.
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I had no error reports on 3 installations. Is there any log-file I could refer to?
BR,
Seawing
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I had no error reports on 3 installations. Is there any log-file I could refer to?
Follow the instructions here to create an installation log:
https://www.fsdreamteam.com/forum/index.php/topic,27806.msg182231.html#msg182231
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Same issue here - I see the "couatl scripting engine hasn't started" in the sim when I click the GSX icon from the toolbar. I've restarted it from task bar, killed the process and started it from the desktop but problem persists.
Zip file attached.
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Unfortunately, after weeks of trying, I still can't get GSX to work despite all the tips in this forum.
It has worked a few times for unknown reasons. By the way, I can't find the exe.xml from MSFS anywhere (but from FSX and P3D despite the fact that they are uninstalled).
I have attached the log file. Hopefully this sheds some light on the matter.
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I have attached the log file. Hopefully this sheds some light on the matter.
Your log shows it started perfectly fine so, please clarify: is your problem just not starting automatically with the sim, but it works if you start it manually ? If yes, that's a known MSFS bug with the EXE.XML, as explained here:
https://www.fsdreamteam.com/forum/index.php/topic,26924.0.html
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What a nightmare!!! >:(
Everything working fine before SU10.
After the 'mandatory' (how dare they force you to) update to SU10 the whole GSX program is out of whack.
Problem No.1:
When starting the Sim, shortly after FSUIPC loads, I get a 'Couatl Scripting Engine" pop-up window telling me that .../couatl ...can not create a the log file in
"C:\PROGRAMFILES\WINDOWSAPPS\MICROSOFT.FLIGHTSIMULATOR_1.26.5.0_X64_8WEKY...blablabla\couatl.log"
Well DUH!
Since the version number of MSFS 2020 has changed - why doesn't GSX reflect such changes? - Oh, let me guess: My mistake, right?
Funny thing: It DID work before SU10. I just may have forgotten to TELL GSX that MSFS has been updated!
How stupid of me!
Problem is: How and where do I tell GSX that we are on a NEWER version?
- Yes, I completely un-installed (even cleaned and repaired Registry) GSX; Addon Manager and everything else that even remotely looked like it has anything to do with GSX from my system.
Problem No. 2:
Disregarding Problem No.1: Now I'm also getting a the famous "Couatl.Script.hasn't loaded" or whatever it's called, within the Sim when trying to start GSX.
Of course that ain't working, either.
Yet, couatl is NOT present in TaskManager, but silently sit's in the TaskBar, but either left - and/or right-clicking it won't do anything.
Problem No.3:
Despite both problems, I am sure all those little nags and problems could be sorted and fixed. You did an awesome job getting this app out to work with MSFS2020.
The problem with this: You seem to expect every single user to know exactly how to install; use - and configure GSX.
God forbid they ask for help or are simply frustrated regarding the workflow involved to get get it running.
You - as the developer - should and NEED to show a little bit more patience AND Restraint with your fan base,
especially those of us who both bought AND supported your product since it's inception.
Blaming everything on User-error is one thing.
Admitting something went wrong coding the whole thing is an entire different approach and will garner a much higher and more User-friendly response.
----------------------------------------------------------------------------------------------------------------------------
Regards,
Crash27
BTW: I f you need to delete this post - I can't stop you, but I do have backups of this entire page.
That's not a thread - just something you might want to be aware of.
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Since the version number of MSFS 2020 has changed - why doesn't GSX reflect such changes? - Oh, let me guess: My mistake, right?
Difficult to say without looking at your Couatl_MSFS.INI file. The default folder to create a log ( if no path is specified ) should be %APPDATA%\Virtuali, not the simulator own folder.
Funny thing: It DID work before SU10. I just may have forgotten to TELL GSX that MSFS has been updated!How stupid of me! Problem is: How and where do I tell GSX that we are on a NEWER version?
You obviously don't have to do that, and nobody ever had to do that. Your only problem is the log creation which is pointing to the old MSFS folder, which is not even the default, but that's easily fixed, if you don't know how, just remove the Couatl_MSFS.INI file, it's not GSX needs logging to work.
Disregarding Problem No.1: Now I'm also getting a the famous "Couatl.Script.hasn't loaded" or whatever it's called, within the Sim when trying to start GSX. Of course that ain't working, either. Yet, couatl is NOT present in TaskManager, but silently sit's in the TaskBar, but either left - and/or right-clicking it won't do anything
Are you sure it "sits" in the Tray Bar and it's not, an icon that disappears after hovering the mouse over it ? If this is not the case, and it's really running, right-click will surely work, showing a menu with quit or restart.
The problem with this: You seem to expect every single user to know exactly how to install; use - and configure GSX.
About the GSX *use* I expect users will read the manual first, before making questions about GSX *usage* that are clearly explained in the manual. Yes, I expect this.
Installing can't be simpler but, installing under some messed-up configurations might fail, and GSX is not sold or advertised as a "MSFS install fixer" or a general OS repair utility. But, nobody has ever been denied of help in THESE cases.
Blaming everything on User-error is one thing. Admitting something went wrong coding the whole thing is an entire different approach and will garner a much higher and more User-friendly response.
That's not obviously true: blaming is always done according to the factual cause. When something it's our fault, we admit it by putting in WRITING, in the release notes, what we FIXED.
I f you need to delete this post - I can't stop you, but I do have backups of this entire page..
I don't even know what you are trying to say here, maybe you accustomed to other forums where post are removed. Posts here are only removed when they use offensive/derogatory terms, but they always stay otherwise, and that's for the PRECISE reasons that, the vast majority of the time, issues ARE caused by users problems ( that doesn't mean it's YOUR fault, it only means problems HAPPEN ) or by other external issues, like MSFS bugs or conflict with other products, and that's why post are never removed, because reading them will help other users fixing their own problems.
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Hello guys, how are you?
First of all, I have to say that I'm so sad with this addon, when I bought I've though that I have just to run the installer and finish, or some manual with step-by-step to install, but instead of it, after more the 6 installs/uninstall I almost gave up to use this addon, the only reason to not do this it's beacause that was not free. So, I followed the instructios and pasted the Couatl_MSFS in the virtuali in the &appdata% and the result I have attached here.
So, I expect some help to fix that and finally use this addon.
Best Regards,
Eduardo R.
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So, I followed the instructios and pasted the Couatl_MSFS in the virtuali in the &appdata% and the result I have attached here. So, I expect some help to fix that and finally use this addon.
Your log shows exactly what the problem is, and it's a damage to your system you caused entirely by yourself, but I need explain it in private, please contact support using the support email.
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Hello
With me is not always happen this, very few times it works.
I attached my file
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GSX hasn´t started .
I also used the SPAD.neXt to manager my radios. and appears that exist sometimes conflict between them . Thank you
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I posted my log file on page 17. Any chance I can get some help. Since purchasing this a week or so ago I would say 80% of the time Couatl.exe doesn’t run, even killing it in task manager and running it from desktop doesn’t help. I can see the process in my task manager. Exe.xml has the correct entry pointing to the correct path. Like I say couatl.exe does start with the sim but when I hit the GSX button in the sim it says it’s not running. Incredibly frustrating.
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Heres another time, loaded up a new airport with no previous spawn before and no custom GSX profile. I Started GSX and the error came up, waited 10 minutes, and no cache had been generated yet. Yet, when looking in the windows pop-up bar, couatl said it had 'successfully generated airport cache'.
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Right I've posted my log on page 17 but after some extensive eyeballing of what's going on this is what I think is happening
Problem statement
9 times out of 10 when I load up at the Gate and try to open GSX from the menu I get the "couatl script engine is not running/started"
So here is what I'm observing.....
Once loaded at the gate If I look in task manager I don't see couatl.exe - I've seen the other thread about exe.xml not firing up processes but this doesn't seem to be the issue on my system because both the Fenix and FSUIPC are triggered by exe.xml and these load just fine?
Anyway I just run couatl.exe from the desktop icon provided by the GSX install and lo and behold I see it running as a process in task manager
In the sim I click the GSX button again, same error "couatl script engine is not running/started"
At this point if I look in the taskbar I can see the couatl icon but when I hover over it, it just says "couatl sys tray" - at this point trying to launch GSX is futile with error as above.
Soooo further investigation shows when I kick start coualt.exe manually this triggers the creation of the log file couatl.log
C:\Users\myusername\AppData\Roaming\virtuali
However its very small in content and implies GSX is loading (not loaded). Now this is the interesting bit, if I simply wait after about 5-10 mins the icon in the sys tray will say "airport regeneration complete" or something like that. If I check the log file again its absolutely massive and appears to have scanned all my airport scenery paths amongst other things.
At this point GSX works!
OK great....kind of. The annoying thing is when I land at my destination and fire up GSX via CTRL-ALT-F12 I see the GSX menu but the spinning circle of doom with a "GSX is loading please wait" - it never does. The only way I can get GSX at destination is to kill the process, restart and wait 5 mins. Not ideal on vatsim after just vacating the runway!
So I'm kind of clueless as to what the solution might be.
I have GSX installed on my C drive which is an SSD - which is only 120GB and I typically only have the OS installed here.
My Sim is installed on a D drive (the old spinney fashion) - is this a factor?
I must add I've seen comments about the fact if you remove/add scenery this will always trigger cache regeneration (which I admit I do a lot because there are always updates from devs particularly flightsim.to and I like to keep things up to date) but I've also seen comments saying the regeneration should take seconds not 5-10 mins?
I have about 250 airports freeware/pay - including the premium deluxe airports. Does the regeneration depend on amount of additional scenery in \Community folder??
Oh and one more thing, I have uninstalled/reinstalled to trouble shoot and I have made a habit of running the Offline installer at the end of the process.
Either way I'll be honest I spent every day since I bought GSX about 2 weeks ago trying to trouble shoot and this is best way I can describe my issues but I'm no further on.
I would appreciate some help and support.
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However its very small in content and implies GSX is loading (not loaded). Now this is the interesting bit, if I simply wait after about 5-10 mins the icon in the sys tray will say "airport regeneration complete" or something like that. If I check the log file again its absolutely massive and appears to have scanned all my airport scenery paths amongst other things.
At this point GSX works!
That's concludes the issue. GSX ALWAYS WORKED, it just it took way longer than expected to create the airport cache.
OK great....kind of. The annoying thing is when I land at my destination and fire up GSX via CTRL-ALT-F12 I see the GSX menu but the spinning circle of doom with a "GSX is loading please wait" - it never does. The only way I can get GSX at destination is to kill the process, restart and wait 5 mins. Not ideal on vatsim after just vacating the runway!
Here, instead, is not normal you should wait again, since the airport cache should be remade each time, but only when something in the configuration of sceneries changes, like if areas are added/removed/disabled/enabled.
I have GSX installed on my C drive which is an SSD - which is only 120GB and I typically only have the OS installed here. My Sim is installed on a D drive (the old spinney fashion) - is this a factor?
Well, of course it is! By installing the sim in a mechanical drive, you have hampered *everything* in the sim that requires disk access. And since everything in the sim basically access the disk, your MSFS install is really crippled by using a mechanical drive.
Just to give some numbers, a good mechanical drive has a transfer rate ranging from 100-150 MB/Sec, a SATA SSD is around 500-600MB/sec, and NVME drives are at least 2000-MB/sec, with the latest ones reaching 5000MB/sec easily.
And it's not just the transfer rate, the seek time is also massively different, from about 9-12 msec on a mechanical drive to 0.08/0.12 msecs on SSDs, and this matters a lot when, instead of large files ( where transfer rate is important ), we are dealing with lots of smaller files.
I have about 250 airports freeware/pay - including the premium deluxe airports. Does the regeneration depend on amount of additional scenery in \Community folder??
Sure it does.
Either way I'll be honest I spent every day since I bought GSX about 2 weeks ago trying to trouble shoot and this is best way I can describe my issues but I'm no further on.
Your last report seems to indicate GSX never had any issues to begin with, it was just hampered by your slow hardware.
HOWEVER, this won't be an issue anymore very soon, because when we'll release the update to use the new Navdata API that came with SU10, and will allow us to get the airport data directly from Simconnnect, not only we'll be able to use Marketplace encrypted airports but, the Airport Cache will be gone!, no need to have one, if the simulator can just tell us where the parking/taxiways/runways are.
It shouldn't take too long, we already have a version working in test right now, we are just working around the SDK limitations to find Jetways, since they are missing entirely from the new API, so we need workarounds to identify them.
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Thanks for your reply but I don't think it's fair or accurate to say because I have the sim on a HDD I have "crippled my system". My system works just fine thank you and not once has the sim been hindered by being installed on a mechanical drive with every addon freeware or payware I use.
I think it's more accurate to say your design choice has led to a very slow process on a mechanical drive highlighted by the fact you are soon to release a new version to bypass this issue altogether (in conjunction with new functionality from Asobo). I would also like to ask where on your support documentation or FAQs does it say IF you use a mechanical drive these problems are expected because I can't see it? Maybe I missed this.
This thread alone is 18 pages long......I wonder how many other people are reporting "couatl is not running" when in fact it is but because they have "crippled their system" with a HDD it takes forever to actually do anything. Maybe a sticky is in order??
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Thanks for your reply but I don't think it's fair or accurate to say because I have the sim on a HDD I have "crippled my system". My system works just fine thank you and not once has the sim been hindered by being installed on a mechanical drive with every addon freeware or payware I use.
Yes, you have, and you system is not really "working fine", you only happened to notice now but, if you keep installing stuff, you eventually realize how much it was underperforming, as soon you'll upgrade to a proper SSD.
Which I'm sure you'll have to, eventually, if only because placing the MSFS Community folder there, with hundreds of thousands of files causing an insane number of seeks ( =mechanical movements ), will only make it reach its (already shorter) end of life faster that it would have been with a more standard usage type.
I think it's more accurate to say your design choice has led to a very slow process on a mechanical drive highlighted by the fact you are soon to release a new version to bypass this issue altogether (in conjunction with new functionality from Asobo).
Having to maintain an airport cache is not a design "choice". It was the only way to read the airport data so, it's not as we had any choice.
Do you think it's "slow" now, imagine how slow it would have been if we had to re-scan all your airport files each time you went into an airport! That's why it's called an airport "cache": to speed up something.
I would also like to ask where on your support documentation or FAQs does it say IF you use a mechanical drive these problems are expected because I can't see it? Maybe I missed this.
It's not as if we "invented" this method now: it work and will still work perfectly fine with FSX and P3D and nobody with a mechanical drive ever came here complaining we should have warned him about the cache regeneration time, and I'm fairly sure there are way MORE FSX users ( considering GSX came out in 2012! ) with mechanical drives than MSFS users.
This thread alone is 18 pages long......I wonder how many other people are reporting "couatl is not running" when in fact it is but because they have "crippled their system" with a HDD it takes forever to actually do anything. Maybe a sticky is in order??
The thread is 18 pages because users only see the effects, not the cause, so many different issues are mix-up here that are not related to that.
But again, we'll release the update that will work with the new Navdata API soon enough, maybe we could even do a public Beta during this weekend so, it's not only not worth discussing it anymore, it's not even worth investing time in a new Sticky thread.
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Hi!
I am now struggeling for weeks with this issue and I am getting desperate ...
From my point of view GSX is looking for a directory K:\\Addons\\Packages/MSFS/fsdreamteam-gsx-pro/html_ui/InGamePanels/FSDT_GSX_Panel/menu
However, the file is installed in K:\Addons\Packages\fsdreamteam-gsx-pro\html_ui\InGamePanels\FSDT_GSX_Panel\menu
But having un-installed and re-installed several times, it never lead to any change. Even with the offline installer running last.
Seawing
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I just loaded into EFRO payware with the PMDG 737-800 and GSX was just giving me a spinner. Couatl was started in Task Bar. Had to restart couatl like 6-7 times for it to start working.
This happens to me on every flight since the last update. It was fine on the older builds.
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I just loaded into EFRO payware with the PMDG 737-800 and GSX was just giving me a spinner. Couatl was started in Task Bar. Had to restart couatl like 6-7 times for it to start working.
As explained so many times, it's possible it was regenerating the airport cache for some reason and, during that time, you can't use the menu. You don't have to restarting it 6-7 times, it's just that maybe, in one of these tries, you wait longer, long enough to let it finish loading the cache.
This happens to me on every flight since the last update. It was fine on the older builds.
Nothing in the latest update can possibly have changed anything the way that menu works. But in the next major update, we'll have the ability to remove the airport cache altogether, so the startup time will be way faster and there wouldn't be any issues associated with it.
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I had the same problem with not starting the couatl engine when touching the GSX icon in the simulator. I have installed the log file as recommended by FSDT. The examination shows wrong or double links for several airports installed outside the community folder. After correcting the links GSX now starts and functions normally.
Enrico
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So when I restart couatl via the Restart option from the Task Bar icon, after a few seconds it shows the "Airport cache" message when I mouse over it. But since the last update, after a restart, it will not display this and waiting even 10 mins doesn't help. Looks like it just hangs. In MSFS I just get a spinner and nothing else.
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So when I restart couatl via the Restart option from the Task Bar icon, after a few seconds it shows the "Airport cache" message when I mouse over it.
The cache regeneration is made in another thread so, it's not always guaranteed it's really finished when the Tooltip is updated.
But since the last update, after a restart, it will not display this and waiting even 10 mins doesn't help. Looks like it just hangs. In MSFS I just get a spinner and nothing else.
I'm sorry, but I cannot reproduce it. But, since we'll release the update that won't even use the Airport cache anymore very soon, it's not worth investigating issues related to it anymore.
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KLAS FlyTampa
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KLAS FlyTampa
You don't say what your problem is.
The only thing I see in your log is that it started normally with no error, but you don't have the latest update, which has the option to turn off the airport cache and use the new Navdata API, which might improve loading the airport in many situations.
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Hi!
Apparently this is a common issue, but here goes: I'm also unable to use GSX PRO on MSFS due to the "cuatl scripting engine hasnt started" message on my sim. I've tried several fixes i've seen in many pages, inside and outside this forum, i've also downloaded, re-downloaded, installed, uninstalled, updated, re-updated several times and nothing seems to work. I've also waited for more than 20 minutes for the cache to "be done"(?) and i still get the same error message.
i did also try to uninstall and completely delete all files that are related, and all its folders... nothing.
i've also tried starting in different airports (KMCO and SKBQ, both default) and nothing seems to make it work.
edit: i just realized that the app "Start Couatl for GSX MSFS" isn't starting at the same time as my sim either.
i appreciate any help.
Juan.
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edit: i just realized that the app "Start Couatl for GSX MSFS" isn't starting at the same time as my sim either.
The most important information from your report that is missing here is: does it work if you start it manually ? Because if it does, your problem doesn't have anything to do with this thread and, instead, is the one related to the Sticky thread named Couatl starts manually, but not automatically with the simulator
http://www.fsdreamteam.com/forum/index.php/topic,26924.0.html
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Couatl does not start, here is my log file
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Couatl does not start, here is my log file
Something is wrong with your ZIP file, it's empty.
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yeah sorry here is the good one
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Hi,
I have the same problem and followed your instructions, however please tell me where I find the folder
%APPDATA%\Virtuali.
Thanks, Eef
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had a couple of incidents where within msfs states the couatl engine hasn't started. trying to start manually makes no difference and i note that couatl is active in the task bar, and seem responsive.
setup the log file to capture and on the next start, had the spinning wheel of death followed by unbale too find afcad which is a new one. i use this airport nearly every flight and never received that error before. the airport is from the marketplace so never works but doesn't usually give an error
ah log files are prohibited in a log file forum, perfect!! and rar as well, well third times the charm.......
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please tell me where I find the folder %APPDATA%\Virtuali
Just type that in the Windows search bar, press enter, and will open.
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setup the log file to capture and on the next start, had the spinning wheel of death followed by unbale too find afcad which is a new one.
Your log is not coming from a session in which you had any errors, because if you had the afcad not found error, it would have been shown in the log. When you restart, a new log will overwrite the previous one, so the meaningful error would be lost. Do it again when you have that error, ZIP it and post it without restarting.
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Another "couldn't find afcad" issue. SU10 Navdata API is selected.
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Another "couldn't find afcad" issue. SU10 Navdata API is selected.
Your log shows you weren't located at any airport. Do you recall your positions when you got the error ?
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I was at KLAS and after a restart (computer and MSFS) the problem seems to have fixed itself.
Today I got "this parking is isolated, there are no services" - parked at PHTO gate 4. It does't have a profile yet from flightsim.to- so it is simply the addon airport.
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Today I got "this parking is isolated, there are no services" - parked at PHTO gate 4. It does't have a profile yet from flightsim.to- so it is simply the addon airport.
Which PHTO ? I tried Gate 4 at default PHTO, and it works just fine. Also, your log shows you do have a GSX custom profile for it.
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Hello. I've tried deleting and reinstalling GSX and using default and custom airports and planes, but nothing helps. Couatl starts automatically (an icon appears on the taskbar, but when you hover the cursor, the icon disappears, and the process from the task manager too). The Hosts file is absolutely clean. Thanks.
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The Hosts file is absolutely clean.
Surely it's not. The message "Cannot connect to Esellerate" appears on only ONE case: if a line to intentionally block a connection to esellerate.net is found in your hosts file. No other possible reasons why you see that line, which will cause the program to quit on purpose.
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I have attached the hosts file so you can make sure. And did I understand correctly that GSX will not start without connecting to Esellerate?
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I have attached the hosts file so you can make sure. And did I understand correctly that GSX will not start without connecting to Esellerate?
If you checked your file in its entirety, you would have seen the lines that has been added there to prevent connection to esellerate at the bottom of the file, after about 100 empty lines.
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Couatl wont load auto, have to manually set it, no passengers, no jetways, the luggage handlers work. Here is the log, at my wits end with this.
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Couatl wont load auto, have to manually set it, no passengers, no jetways, the luggage handlers work. Here is the log, at my wits end with this.
If Couatl loads manually, but not automatically, this thread doesn't have anything to do with its, since Couatl clearly works and a log is completely useless in this case. Your issue has been covered by a proper thread here:
https://www.fsdreamteam.com/forum/index.php/topic,26924.0.html
Which clearly explains this is nothing we can do about it.
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Hi Try thi please log file now i think
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Hello, for some time, I have some applications that do not recognize my simconnect, including gsx, I am currently flying and flying, my VA tracker, FSUIPC, PSXT work with simconnect. But GSX says there is a problem with simconnect.
I do not understand. Do you have an idea ?
Thanks
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Hello, for some time, I have some applications that do not recognize my simconnect, including gsx, I am currently flying and flying, my VA tracker, FSUIPC, PSXT work with simconnect. But GSX says there is a problem with simconnect.
Your log is not really saying that. It might just show the program was stopped after printing that line. From I can gather from other users with the same identical kind of log, it was always the antivirus.
- Configure the antivirus to add the whole Addon Manager folder to the antivirus EXCLUSIONS
- Run the FSDT Live Update again
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ok, i did what you said, i restarted another flight, but the gsx menu spins infinitely.
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Hey GSX, more and more problems with couatl just not starting or it terminates, every time, before I go on the approach and then I have to manually start it again just before landing so I can get an assigned gate. I don't recall couatl engine stopping so randomly and so many different times of the flight before.
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ok, i did what you said, i restarted another flight, but the gsx menu spins infinitely.
That's a completely different problem than the one discussed here, which is the "Couatl engine hasn't started", but it surely started in your case.
I see from your log you have some invalid folders in your Community, you might try to enable the SU10 Navdata option, so it won't even look in the Community anymore.
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I'm also having this issue, where Couatl is started in the Task Manager, but GSX says it isn't
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I'm also having this issue, where Couatl is started in the Task Manager, but GSX says it isn't
As explained in all threads about this, including this one, the first thing to do is to be sure you have:
- Added the whole Addon Manager folder to the antivirus EXCLUSIONS.
Yes, one of the problems caused by the antivirus, is to block the communication between the program and the sim, so it started, but it cannot talk with it. Also, see if you can "Restart" Couatl from its tray bar icon.
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Hy
I need help
GSX tries to start but the menu does not appear
some information with my error file
I fly on a320 Fenix on sennery airports
But I also did tests with GSX on msfs 2020 base aircraft and airports
I also did a test with the FBW at 320 and the problem is the same
Thanks for your help
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GSX tries to start but the menu does not appear
From your log it seems you haven't waited for the cache regeneration to end, you can't use GSX while the cache is being generated, and if you try open the menu during that time, it might get stuck.
Either wait for the cache regeneration to end, or enable the SU10 Navdata API option in the Config panel in the installer, so it won't use the airport cache anymore.
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Hi,
I have been using the product since it came out, did several uninstalls and reinstalls including making a complete and clean uninstall of all MSFS and related addons, then reinstalling MSFS and GSX pro, but still same behavior:
"Couatl hasn't started error" - I always have to run couatl myself with the flight being loaded.
Even when its working, I always need to click the GSX icon twice (one click turns is grey, the other one turns is white and only then the GSX menu comes up) in MSFS menus for it to work. Usually, during flight, couatl turns itself off, so when landing I need to restart it manually. yes, its working but very annoying.
Not sure if its relevant, but I confirm that couatl is appearing in the exe.xml, this way:
<Launch.Addon>
<Name>Couatl</Name>
<Disabled>False</Disabled>
<Path>C:\Program Files (x86)\Addon Manager\couatl64\couatl64_MSFS.exe</Path>
</Launch.Addon>
Is this the correct way it should be?
Would love some assistance with it.
couatl.zip is attached.
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"Couatl hasn't started error" - I always have to run couatl myself with the flight being loaded.
This thread here named "Couatl starts manually, but not automatically with the simulator", indicates it's not a GSX problem, but a problem with your .exe or the sim, giving several suggestions:
https://www.fsdreamteam.com/forum/index.php/topic,26924.0.html
Even when its working, I always need to click the GSX icon twice (one click turns is grey, the other one turns is white and only then the GSX menu comes up) in MSFS menus for it to work.
That's because you are using it wrong: by always using the mouse over the toolbar, you are causing an unnecessary double click. As the manual explains on Page 77, where use of the menu is discussed, always close it from the x icon OR with the hotkey and open it with the hotkey as well.
This is how your normal workflow should be:
• Open the GSX menu from the Toolbar icon when first starting Ground services.
• Don’t close it from the Toolbar while Ground services are performed, always use the Hot-key or the X icon to close the menu.
• Close the menu using the Toolbar icon when you are done with Ground services, usually before take-off.
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Hello i don;t know what is wrong can you help me?Thank you
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Hello i don;t know what is wrong can you help me?Thank you
Your log shows everything is working and you just exited the sim, so the program disconnected having detected the simulator was closed.
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So what i have to do to make the game not saying couatl scripting engine hasnt started?Thank you
(The couatl app on the couatl folder is saying side by side configuration is incorrect.Does it have to do with that?)
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Every 1 of 5 flights I still have GSX when I arrive. For 4 out of 5, Couatl stops before I arrive at my destination. It sucks. Will try to get a log as described, any ideas in the mean time? I am following the click advice and using the shortcut for the menu etc. Have reinstalled nearly every day using the offline installer whenever the problem comes again.
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(The couatl app on the couatl folder is saying side by side configuration is incorrect.Does it have to do with that?)
You should have said that. It's clearly a problem with your Windows installation, the VC++ redistributable runtimes are either missing or corrupted, this is covered at Page 79 of the GSX manual, with some explanations and a download link to downloaded them from Microsoft.
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Every 1 of 5 flights I still have GSX when I arrive. For 4 out of 5, Couatl stops before I arrive at my destination. It sucks. Will try to get a log as described, any ideas in the mean time? I am following the click advice and using the shortcut for the menu etc. Have reinstalled nearly every day using the offline installer whenever the problem comes again.
This has been discussed so many times, and doesn't have anything to do with this thread, which is the program never started. If your report is accurate, and it always starts, but it crash in flight, there's another thread about it, which has several things to try:
https://www.fsdreamteam.com/forum/index.php/topic,28908.msg189510.html#msg189510
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Thanks for yor anwser BUT it continues to say that it is side by side.I downloaded both visual c++ from the link which i didn't have then the net framework and still nothing is changed
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Thanks for yor anwser BUT it continues to say that it is side by side.I downloaded both visual c++ from the link which i didn't have then the net framework and still nothing is changed
Then there's something really wrong elsewhere with your Windows installation. Try to be sure is fully updated, reinstall the runtimes, and try reinstalling the FSDT Universal installer again, and restart Windows again.
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Thank you but still nothnig.There might be a problem on my pc
Do i need anything else except the fsdt installer for msfs?
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Do i need anything else except the fsdt installer for msfs?
Your purchase receipts containing your keys.
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Ok i dont need any other application?
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Ok i dont need any other application?
No, just the FSDT Installer and your keys.
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Whenever you see the "Couatl engine hasn't started" message from the toolbar icon, there might be very different reasons for that so, in order to support you properly, we absolutely need a startup log file, which will help identify the problem.
To create a log, do as follows:
- Open the Notepad and type the following on a new blank file:
logFile=couatl.log
(please note logFile is written beginning with a lower case L and a capital F )
- Save the file as couatl_MSFS.ini in the %APPDATA%\Virtuali folder
- Restart Couatl from the Tray Bar or start it from its icon on the Desktop
- Check your %APPDATA%\Virtuali folder and if there's a Couatl.LOG file there, ZIP IT ( please don't post it as it is ) and use the ATTACH function of the forum to Attach it to a post.
As an alternative, you can use the pre-made Couatl_MSFS.INI Attached here, to be placed in the %APPDATA%\Virtuali folder.
Ok I just recently updated to WIN 11 and I can't locate the %APPDATA%\Virtuali folder and I checked on my C drive where I have my OS installed?
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Ok i don't know what is wrong.It shows it on the menu but when i press it to open it it says this message.Maybe if i uninstall everything and then download again both fsdt and gsx?
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I can't locate the %APPDATA%\Virtuali folder and I checked on my C drive where I have my OS installed?
The reason why I always express %APPDATA%\Virtuali, is precisely so you won't have to search for it, because it will open the right folder, no matter the user name, the drive or the OS.
So, just type that, exactly like that, in an explorer address bar or the windows search area, press Enter, and will open the right folder.
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Hello. I too have this issue with Couati not starting message. When I go to the system tray, Couati is there. When I shut down MSFS, Couati still shows in the System tray and I can only shut it down if I end the task in Task Manager. When I try to start Couati manually, It will show up in the System Tray, but I still get the error even after waiting 5-10 minutes for it to load. I have excluded the ADDONS folder from Windows Defender and that didn't seem to help. I am including the Couati.log file as well as a Couati.err file that was generated about 7 hours earlier today.
Thank you in advance for your help
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You surely have a problem with two folders missing and/or inaccessible in your Community folder so, first try to remove those, and see if the airport cache regeneration completes.
Alternatively, if you enable the SU10 Navdata API option, GSX won't even use a airport cache to begin with, making it compatible with Marketplace airports, and with faster startup times.
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Umberto, thank you for your quick response. as you suggested, I deleted the two folders that caused the issue and GSX worked fine until I quit MSFS. The next time I loaded in Couati would not start, although it does show in the Tray Bar but does not respond when I try to left of right click it with my mouse. The only way to remove it from the Tray Bar is to end the process by way of the Task Manager.
You also suggested I do the following. "Alternatively, if you enable the SU10 Navdata API option, GSX won't even use a airport cache to begin with, making it compatible with Marketplace airports, and with faster startup times." I don't know how to do this and searching online didn't yield anything useful to help me do this.
Thanks again in advance for your help.
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I don't know how to do this and searching online didn't yield anything useful to help me do this.
The GSX Config panel in the installer.
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It still doesn't work for me. I have tried everything that has been suggested in this thread and it has not helped me. Has the problem been solved yet? What was the solution?
I attached the log in case it helps.
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It still doesn't work for me. I have tried everything that has been suggested in this thread and it has not helped me. Has the problem been solved yet? What was the solution?I attached the log in case it helps.
Your log shows the program started normally, and you just exited the sim after it loaded so, it's not really clear what your problem is, please clarify.
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Shortly, Couatl does not start automatically after I start MSFS, and it still does not appear in the taskbar. For GSX to work, I must run Couatl manually and restart via taskbar after MSFS is opened.
Then your problem doesn't have anything to do with this thread, and there's another thread about it, named "Couatl starts manually, but not automatically with the simulator", check all the solutions suggested there:
https://www.fsdreamteam.com/forum/index.php/topic,26924.0.html
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It still doesn't work for me. I have tried everything that has been suggested in this thread and it has not helped me. Has the problem been solved yet? What was the solution?I attached the log in case it helps.
Your log shows the program started normally, and you just exited the sim after it loaded so, it's not really clear what your problem is, please clarify.
Hi, Umberto. I'm sorry. I think I have not understood you. You say "the program started normally, and it just exited the simulation after it loaded". Did I quit the app or was it the program that did it? In any case Couatl doesn't work and throws the same message. At the time I publish this post, I have not left MSFS. I resubmit my log file.
(http://)
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Hi, Umberto. I'm sorry. I think I have not understood you. You say "the program started normally, and it just exited the simulation after it loaded". Did I quit the app or was it the program that did it? In any case Couatl doesn't work and throws the same message. At the time I publish this post, I have not left MSFS. I resubmit my log file.
Your previous log shows you just quit MSFS after it started, but GSX clearly loaded normally, just you didn't do anything with it.
Your new log shows GSX loaded the airport, found all jetways, and it was now waiting for you to do something, like opening the menu.
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Your previous log shows you just quit MSFS after it started, but GSX clearly loaded normally, just you didn't do anything with it.
Your new log shows GSX loaded the airport, found all jetways, and it was now waiting for you to do something, like opening the menu.
Umberto, thank you for your kind attention. I guess GSX will load as you say, but when I click on its menu I get the message "Couatl scripting engine hasn't started", and I can't do anything with it. As I said above, I did all the steps explained in this thread, as well as various uninstalls and installs, to no avail. In all cases, this message appears. I don't know what to do. I hope you can find a solution. Thanks again.
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Umberto, thank you for your kind attention. I guess GSX will load as you say, but when I click on its menu I get the message "Couatl scripting engine hasn't started", and I can't do anything with it.
But the very fact you have a log, proves the Couatl engine HAS started, otherwise how could it possibly created a log in the first place ? And the log shows it loaded completely with no errors, and recognized your airport.
And, there's no trace of you pressing the menu, as if something very wrong is happening in the communication between the Couatl engine and the menu, which requires a working Simconnect connection.
Are you using an AI traffic product with AI injection maybe ? These are known to be able to saturate Simconnect with so many commands and create so many objects that, after the maximum limit of objects visible in the sim, Simconnect itself become erratic and stops replying to commands, which might explain why, the program that is clearly running correctly, is not communicating with the menu.
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My attached file, referring to the error, I am waiting for a solution of "Couatl engine hasn't started"
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My attached file, referring to the error, I am waiting for a solution of "Couatl engine hasn't started"
I replied to you in private about this.
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I have read all of the forums on this topic and followed all instructions and it still will not start. As soon as I load up a flight I get the message in the beginning after pressing the the FLY button in MSFS. I have attached my zip file. Please advise thank you for your time.
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Umberto, thank you for your kind attention. I guess GSX will load as you say, but when I click on its menu I get the message "Couatl scripting engine hasn't started", and I can't do anything with it.
But the very fact you have a log, proves the Couatl engine HAS started, otherwise how could it possibly created a log in the first place ? And the log shows it loaded completely with no errors, and recognized your airport.
And, there's no trace of you pressing the menu, as if something very wrong is happening in the communication between the Couatl engine and the menu, which requires a working Simconnect connection.
Are you using an AI traffic product with AI injection maybe ? These are known to be able to saturate Simconnect with so many commands and create so many objects that, after the maximum limit of objects visible in the sim, Simconnect itself become erratic and stops replying to commands, which might explain why, the program that is clearly running correctly, is not communicating with the menu.
You are right, Umberto. What's more, I have checked it in the Task Manager and, indeed, the Couatl scripting engine program appears. But believe me, even though GSX appears in the MSFS menu, if I click it, it always responds with the message "Couatl scripting engine hasn't started".
It is also true that I have installed the FBW installer in which there is a traffic injection function, but even if Couatl is not activated, it still has the same behavior. The A320 mod from these developers has stopped working for me.
Then, I also have the Fenix A320 mod, which although I bought it I haven't used it yet because it doesn't work either.
The bug in both mods is that while the joystick and throttle buttons work, the axes don't. That's why I fly with the sad native MSFS A320.
My equipment is a Rayzen 9 with RTX 4080 and W11. Since I have this equipment both GSX and FBW and Fenix have stopped working.
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Umberto, the problem has not been solved yet. Just today updated and followed the steps outlined in the previous posts.
With this I'm sending you three versions of the COUATL file: couatl.zip (MSFS boot, airport load, test menu that still doesn't work throwing the message we already know); couatl (2).zip (after clicking the program Start Couatl for GSX MSFS as administrator, test menu in GSX with the same result) and couatl (3) (MSFS output).
See what you see in them. I wait your answer thank you.
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Umberto, the problem has not been solved yet. Just today updated and followed the steps outlined in the previous posts.
In your previous post, you said:
It is also true that I have installed the FBW installer in which there is a traffic injection function, but even if Couatl is not activated, it still has the same behavior. The A320 mod from these developers has stopped working for me.
Then, I also have the Fenix A320 mod, which although I bought it I haven't used it yet because it doesn't work either.
The bug in both mods is that while the joystick and throttle buttons work, the axes don't. That's why I fly with the sad native MSFS A320.
If I understood this correctly, both the FBW and the Fenix have stopped to work (even without starting Couatl/GSX), so they all seems to be affected equally by the same underlying problem like GSX so, clearly, your problem is not GSX, which is just another victim of it, together with the FBW320 and the Fenix.
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Could not create the log file.
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Could not create the log file.
The log has been created, but the program stopped for one of the following reasons:
- The antivirus blocked it. Configure the antivirus to exclude the whole Addon Manager to the antivirus Exclusions, then run the FSDT Live Update again.
- The simulator Simconnect connection is not working correctly for some reason, most likely case the usage of AI traffic products using AI Injection, but that's only the most common case, there might be others we don't know of.
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I can't start it either . Get this file when I try to manually start it
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I can't start it either . Get this file when I try to manually start it
That seems to confirm the antivirus has corrupted it, because it mistakenly flagged it as a threat, so it ruined it trying to remove a non-existent virus. Configure the antivirus to exclude the whole Addon Manager to the antivirus Exclusions, then run the FSDT Live Update again.
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I added the addon manager to Anti Virus and did an update still shows corruption. The couatl64_P3D.exe works
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I added the addon manager to Anti Virus and did an update still shows corruption
You might have got a bad download, try to remove the .exe file manually and run the FSDT Live Update again. Or try the Offline installer linked in the Sticky thread of this forum.
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I manually deleted it and did an update still same results. Hopefully your team can fix it
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I manually deleted it and did an update still same results. Hopefully your team can fix it
There's nothing to fix, since it doesn't happen to anybody except you. And, you don't say if you tried the Offline installer, as suggested.
How large is the .exe file, in bytes ?
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says 4kb
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says 4kb
That's confirms it's either a bad download or the antivirus corrupted it, since it's really 8MB. Can you ZIP it and attach it to a post, so I can check it ? And, you still haven't said if you tried the suggestion to use the Offline installer.
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ATTACHED ZIP. Where is offline installer?
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ATTACHED ZIP. Where is offline installer?
Which further confirms the problem is your Antivirus, since it's an .html file that contains this:
"Website Blocked by Trend Micro Titanium"
So, your antivirus not only has mistakenly blocked a legit website, but has done it without even telling you since, I would expect a proper antivirus would clearly signal is doing something like that!
I suggest switching to a proper antivirus, or contact their support to report a False positive.
As I've said in one of my previous posts, the Offline installer linked in the Sticky thread of this forum, the one named "Offline installer".
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How did you determine it was blocked from the zipped exe file? Thus antivirus has been used for 5 years and we never had any issues so that would be a first time it blocked a site without notification. Thanks
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How did you determine it was blocked from the zipped exe file?
Have you read my post ?
The file you sent is named .exe, but is in fact in .html file, which contains this: "Website Blocked by Trend Micro Titanium". Want further proof ? Just rename it to Couatl.html, double click on it. It will open your browser with a page saying Trend Micro Titanium has blocked our site, because it thinks it's "dangerous".
Thus antivirus has been used for 5 years and we never had any issues so that would be a first time it blocked a site without notification. Thanks
Then it's either that, or it did show the above page, you must haven't noticed it. Choose the explanation you prefer mode, but fact the antivirus blocked the file is certain.
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Thanks for your patience in helping me understand what is going on. I have used your updater many times and it always worked. This was the first time this happened. I will disable antivirus tomorrow and update again. In closing thanks for the great product.
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We contacted Trend Micro to fix the problem, and they now flagged the .exe as safe, see their reply here:
(http://www.virtualisoftware.com/images/trend_micro.png)
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Thanks so much for your help. Just an update. I disabled my antivirus, and tried an update. It still blocked the URL embedded in the executable. I do not understand that one. I went to the main console of the antivirus program and saw the URL that was blocked in the executable file. I put it on the exception list, and with antivirus on it was able to complete the download of the Couatl64_MSFS.exe
I also sent TREND MICRO the zipped file.
Keep up the great work with GSX
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I disabled my antivirus, and tried an update. It still blocked the URL embedded in the executable.
This happens. Some antivirus still block things, even if you think you disabled them. Saw this first hand several times. Obvious an antivirus bug or a bad design choice since "Disabled", in my view, should really mean "Disabled"
I went to the main console of the antivirus program and saw the URL that was blocked in the executable file.
It might be possible Trend Micro confirmed the whitelisting to me, but that might not automatically mean it's already active now. Symantec ( another vendor famous to catch false positive ) always say a whitelisted program will be really whitelisted on the next antivirus update, not immediately.
I put it on the exception list, and with antivirus on it was able to complete the download of the Couatl64_MSFS.exe
That was exactly my initial suggestion, in my first reply to your report:
That seems to confirm the antivirus has corrupted it, because it mistakenly flagged it as a threat, so it ruined it trying to remove a non-existent virus. Configure the antivirus to exclude the whole Addon Manager to the antivirus Exclusions, then run the FSDT Live Update again.
Could be Trend Micro doesn't let you exclude an entire folder ?
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HI, running into same problem after MSFS update 12, when I try to access GSX it comes up that "couatl scripting engine was not started" Have attached zip file for you review.
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I updated to SU12 and then updated GSX through the FSDT Universal installer to the latest version. Couatl scripting engine was not started. In the installer there's a "check" option. I ran that and now everything works again. Give that a try
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Hi,
As of the latest updates (2.4.0 and 2.4.2), couatl is constantly crashing on startup. I ran an integrity check within the FSDT installer and restarted my laptop, but to no avail. It crashes with the same error when first loading up the sim. Is there anything I can do other than to completely reinstall GSX?
Thanks
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HI, running into same problem after MSFS update 12, when I try to access GSX it comes up that "couatl scripting engine was not started" Have attached zip file for you review.
I have the same problem... After clean install the GSX on the newly installed Windows...
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As of the latest updates (2.4.0 and 2.4.2), couatl is constantly crashing on startup.
Your log shows an error that can only happen if you have some files updated and some not. Which is usually caused by having your local cloudflare node still not fully updated with the latest file, which can happen for the first days after an update.
Which is why, we have the alternate Offline installer, that is used precisely during this time, to get the latest code without being affected by the node update delay time. Download it from the Sticky thread in the forum named "Offline Installer" and do it AFTER running a Live Update.
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Your log shows an error that can only happen if you have some files updated and some not. Which is usually caused by having your local cloudflare node still not fully updated with the latest file, which can happen for the first days after an update.
Which is why, we have the alternate Offline installer, that is used precisely during this time, to get the latest code without being affected by the node update delay time. Download it from the Sticky thread in the forum named "Offline Installer" and do it AFTER running a Live Update.
Thanks Umberto, that did the trick. I'll be sure to run the offline installer the next time something similar happens. Cheers!
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Couple of issues - since update 12 couatle doesn't seem to be starting with MSFS and has to be loaded separately. Second, and again since update 12 - GSX cant seem to find my simbrief even though it's all entered correctly and was previously working fine.
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Also having this issue. Would appreciate any advice. Have attached my log file (although I renamed the zip to make it easier to reference - I hope).
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Couple of issues - since update 12 couatle doesn't seem to be starting with MSFS and has to be loaded separately.
If it starts manually, the problem doesn't have anything to do with it, since the automatic startup is not under our control. There's a thread about this:
https://www.fsdreamteam.com/forum/index.php/topic,26924.0.html
Second, and again since update 12 - GSX cant seem to find my simbrief even though it's all entered correctly and was previously working fine.
No problem either. It would be best if you said exactly which error you got when reloading Simbrief, which would help understanding your problem.
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The errors are "couatl engine hasn't started" when loading the sim. Secondly my simbrief profile gives an error although it is definitely correct. Both things are happening post update 12.
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The errors are "couatl engine hasn't started" when loading the sim
Which is why I asked if it started manually instead, to understand if it's not starting at all, or it's not starting automatically, pointing to the correct thread if that's the case.
Secondly my simbrief profile gives an error although it is definitely correct.
Which is why I asked which error you got when reloading Simbrief, which would help understanding your problem.
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It doesnt start automatically since the update.
As for simbrief, The red box says "Reload simbrief" and below it says "Can't connect to simbrief"
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It doesnt start automatically since the update.
Which is why, I said it starts manually, the problem doesn't have anything to do with it, since the automatic startup is not under our control, and you can see more informations about the thread I've linked.
As for simbrief, The red box says "Reload simbrief" and below it says "Can't connect to simbrief"
That can be caused by:
- A firewall blocking the connection from GSX to Simbrief. Be sure no firewall is doing that, eventually disable it entirely, if only to confirm the problem is the firewall.
- A momentary issue on Simbrief
- Your Simbrief username not set correctly. It must be your username ( also called Alias ), not the Pilot ID ( the number )
- An expired flight plan. Simbrief keeps the last generated plan only a few days, then it expires, so you need to generate it again.
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Im having this problem and I want to fix it
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Im having this problem and I want to fix it
You posted the wrong file, instead of the log, you posted the file that enables it.
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Same problem as the post title.
I already released the folders and files in the anti virus and in the firewall, as taught. I already reinstalled 4 times.
But the error continues, the GSX does not open in my msfs and always presents the error: "Couatl engine has not start".
the log file did not generate anything in my view, so I also sent the folder "Couatl".
I also don't know where to download the offline installer.
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Im having this problem and I want to fix it
You posted the wrong file, instead of the log, you posted the file that enables it.
What about this one?
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Well, this piece of software never stops to amaze me... since my switch to Windows 11, I never had any issues anymore with Couatl engine not being started along MSFS. But now, since some days, it never (!) fires up anymore and guess what, nothing changed except installing the updates for GSX and of course keeping my Windows up to date.
While it worked before when I unselected "Windows 8 compatibility mode", it has no effect anymore. While it was an issue with exe.xml entries prior my switch to Windows 11, it never was anymore after switching and now back to field 1.
What a bummer...
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Well, this piece of software never stops to amaze me...
It would be helpful to know what do you mean, exactly, with "some days" and, most importantly, if it starts normally when you start it manually.
Because if the issue is "just" it doesn't start automatically, but starts normally, it can't be a Couatl engine problem, since we don't have any control over how the simulator starts ( or fails to ) start the program. Either your EXE.XML includes it or it doesn't. But even if your EXE.XML is correct, there are still issues with it that can prevent it to start automatically, which all have their own proper thread here:
https://www.fsdreamteam.com/forum/index.php/topic,26924.0.html
So, if this is really your problem, then you should have posted there, not here, because this is the thread where the program doesn't start at all.
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What about this one?
You made exactly the same mistake, and sent the .INI file that enables logging, instead of the actual LOG file, you just renamed it and zipped it, but it's still the wrong file, because you basically sent the same file we posted there, not the log that will be produced by it.
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Whats the file im suposed to be looking at?
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You made several mistakes and copies of the same file, sometimes as a folder, sometimes as a text, sometimes as an ini, and your Windows explorer configured to not show file extensions makes it a bit harder to recognize which is which so, first thing to do, would be configuring Explorer to show the full filename, as explained here:
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-enable-hidden-file-extensions-in-Windows.html
And redo the screenshot.
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Ahh, I got it now I think
I ziped the saying .log
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I ziped the saying .log
Your log shows you don't have the current version, which mean you either:
- haven't run the FSDT Live Update. If this is the case, just do it.
OR
- your antivirus has blocked the update. Configure the antivirus to add the whole Addon Manager folder to the Antivirus EXCLUSIONS, and run the FSDT Live Update again.
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By addon manager you mean the virtuali folder?
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It didnt work, I still get the messageng, do you think reinstalling it would fix?
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It didnt work, I still get the messageng, do you think reinstalling it would fix?
Please repost your log, to check if you still have the outdated version.
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Hi there,
I'm struggling to opetate GSX Pro in MSFS without any success. Even I completed Couatl_MSFS.INI file with "logFile=couatl.log" and
installed Pro from Universal Installer again,it doesn't work, sending the message "couatl scripting hasn't started".
What more can I do? Please advice!
P.S. I tried also with disabled anti-virus, but failed once more.
Regards
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P.S. I tried also with disabled anti-virus, but failed once more
Nowhere we ever suggested to "Disable" the antivirus because, as explained many times here, antivirus are never really disabled and they still operate. That's why, we never suggest to disable it but, instead:
- Configure the Antivirus and add the WHOLE "Addon Manager" folder to the Antivirus EXCLUSIONS.
- Run the FSDT Live Update again.
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Thank you for quick responce!
We set Addon Manager (whole folder and subfolders) in EXCLUSIONS and updated FSDT.
The message "Loading GSX Menu - Please wait ..." stays on and on and nothing happens.
I attach the new log file.
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It didnt work, I still get the messageng, do you think reinstalling it would fix?
Please repost your log, to check if you still have the outdated version.
Here you have
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Here you have
Yes, your log still show you haven't updated anything, neither the main .exe, nor the actual GSX code.
- Be sure you don't have a firewall
- Configure the antivirus to add the entire "Addon Manager" folder ( where you installed FSDT ) added to the Antivirus EXCLUSIONS
- Run the FSDT Live Update again.
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Turned off the firewall but still got the same result
Also, this is how my exclusion page is, sent an atachment below
After Running FDST Live Update, still got the same problem
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The exclusion page looks ok so, assuming you really turned off the firewall, then the only possible explanation left is your local cloudflare node is still not updated with the latest files.
Which is why, we have an Offline installer available here, to cover exactly that case:
http://www.fsdreamteam.com/forum/index.php/topic,26826.0.html
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Roger going to try that out,also, when running the Live Update, does it close himself when it finishes updating?
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Roger going to try that out,also, when running the Live Update, does it close himself when it finishes updating?
Yes, of course, since it doesn't have to do anything else, and doesn't have any controls for you to operate so, the only meaningful option at the end of the update is quitting so, it save you a step, and it quits automatically.
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Hello, it worked, after downloading the OFFLINE installer my GSX is now working!
Thank very much for your awesome support and thank you even more for providing me with an useful solution
Im very happy and satisfied, have a nice day!!! ;D
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So should I download the universal installer then the offline installer??
Sent from my iPhone using Tapatalk
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Also I’ve tried the log followed instructions but nothing came back after restarting the engine.
Sent from my iPhone using Tapatalk
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So should I download the universal installer then the offline installer??
Always run the Online update first, then the Offline installer but ONLY if you suspect your cloudflare node is not up to date, the instructions in the Sticky thread of Offline installer explains what you need to look for to recognize this is your case.
Also I’ve tried the log followed instructions but nothing came back after restarting the engine.
With "after restarting the engine", you mean it looks the program is running ( its icon appears in the Windows Tray bar notification area ), if you don't see a log, you must have done something wrong enabling the log. The Sticky thread about "How to report an error", contains a pre-made Couatl_MSFS.INI file that is surely correct, so you only need to place it in the correct folder ( %APPDATA%\Virtuali ) and a log will be generated.
If, instead, the Couatl engine hasn't even started ( no icon in the tray bar ), that would explain why you don't have a log, and this problem is almost invariably caused by the antivirus, so you need to do as follows:
- Configure the antivirus and add the whole "Addon Manager" folder to the Antivirus EXCLUSIONS
- Run the FSDT Live Update again.
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Well I’ve added a few folders to my exclusion list related to gsx. Also when I click on the engine icon I does appear in the tray briefly then disappears.
Sent from my iPhone using Tapatalk
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I didn’t run the live updater after reinstalling gsx to 2.5.1 so I’m supposed to run the live updater after?
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I didn’t run the live updater after reinstalling gsx to 2.5.1 so I’m supposed to run the live updater after?
Installing will always update to the latest version. Where is your log ?
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I reinstalled yet again and version 2.5.2 updated
Sent from my iPhone using Tapatalk
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I reinstalled yet again and version 2.5.2 updated
Which means ? Is your error fixed ? If not, where is your log again ?
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No it’s not fixed will try again
Sent from my iPhone using Tapatalk
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There was a newer update after installing yet again. This log method didn’t work I followed your instructions and yet came blank just showing airport cache=O don’t know what that means
Sent from my iPhone using Tapatalk
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There was a newer update after installing yet again. This log method didn’t work I followed your instructions and yet came blank just showing airport cache=O don’t know what that means
You haven't follow my instructions, which were to just download the pre-made Couatl_MSFS.INI file from this thread, which surely DOES contain the logFile=Couatl.log file line and NO airport cache line so, if you have something else, you are not using pre-made .INI file which has been posted here on the first post, precisely for the reason to prevent anybody from making mistakes editing it.
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Please don’t be so defensive I’m frustrated as well not being able to use your product over a month. Maybe you can assist me on pc at this point. I did use the pre made one here added to the Virtuali folder ran the sim without turning on the gsx and exit the sim.
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I did use the pre made one here added to the Virtuali folder
I'm replying according to your own report. You said your file contained this line:
airport cache=0
The one you download from this thread contains this line instead:
logFile=Couatl.log
So, clearly, you haven't used the one you downloaded. Or, you are not looking at the correct file. If you don't disable the "hide extension for known file types" option from the View menu in Windows Explorer, it's easy to get confused which file is which.
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hopefully i zipped this correctly
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Hopefully this it it
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Hate to tag on in the middle of a conversation but I'm not having any luck getting GSX to open up in MSFS presently. Every time I select GSX from the menu, I get a pop p box that basically says "please wait" and nothing else. Attached is the log that I believe I've copied and zipped per earlier instructions. Any help would be appreciated.
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Hopefully this it it
I tell you about the problem with a PM.
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Good day as of recent maybe since yesterday 28th April 2023 I cannot get my GSX main menu to load up, even though I've launch Coualt.exe for MSFS.... it just stays on "loading" any help will be appreciated... thanks
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even though I've launch Coualt.exe for MSFS....
You might have launched it but, has it started ? Please post your startup log, as instructed in the first post of this thread.
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Hey guys, again... My GSX isnt working, when I start a flight it pops up saying "Loading" and it never stops spinning
I atached my log below
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Hey guys, again... My GSX isnt working, when I start a flight it pops up saying "Loading" and it never stops spinning. I atached my log below
Your log shows you haven't updated, both because you have an error that indicates some of your files are outdated, but also because the Couatl engine version is not the latest.
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Ok, I will try the offline installer method with firewall off again
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Hello. I too get the menu on my MSFS toolbar, but it either doesn't load, or 1 in every 20 or so attempts it gets stuck on the LOADING screen. File attached as instructed. Please help.
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Hello. I too get the menu on my MSFS toolbar, but it either doesn't load, or 1 in every 20 or so attempts it gets stuck on the LOADING screen. File attached as instructed.
First thing that looks wrong is: why are you still using the airportCache, when the program should have disabled it by default ? Have you possibly enabled it back manually ? if yes, set it back to 0 in the Couatl_MSFS.ini file, and be sure you run the latest update again.
Also, is it possible you might have manually copied the whole GSX packages to the Community folder, instead of having Symbolic links to it ?
Doing this will guarantee nothing will work because, the manually copied copy in the Community folder will be left outdated (the FSDT Update only updates the Addon Manager copy ) and will prevent the sim to see the copy that has been updated. If you did this, manually remove the copies you made in the Community folder, start the installer and click "Relink", so it will create the Symbolic links as it was supposed to.
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Hi, can you guys tell me how my couatl doesn't start automatically whe i load the SIM.
Attached zip file
Thx in advance
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Hello
I have a fresh installation with Win 64 MSFS 2020 and GSX Pro. It run excellent for some days. Then the system crashed phenomenally during a flight. After that crash I can’t run GSX Pro anymore, whatever I try. I don’t get any messages either. You find attached the two files you request. I hope that you can help. Thanks a lot.
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Hi, can you guys tell me how my couatl doesn't start automatically whe i load the SIM.
Many things are very wrong in your log:
- You are still using the legacy airport cache method, but GSX doesn't use it since SU12 came out
- Some kind of permission problem is preventing to access your Community folder. While normally you are not even supposed to have the airport files being read anymore (because the usage of the Navdata is now default), still indicates something wrong with your Windows installation.
Have you possibly manually enabled the airportCache by editing the %APPDATA%\VIRTUALI\couatl_MSFS.INI file ? That's the only way to enable the legacy airport cache method and, normally, running the FSDT Update should revert to the default of not using it.
In any case, either undo your changes to the couatl_MSFS.INI file, or remove it altogether, and run the FSDT Live Update again, since the current version will not use the airport cache.
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I just reinstalled GSX Pro today after having it uninstalled for a while and I am having the Couatl scripting engine hasn't started error. I followed the instructions and created the couatl_MSFS.ini file and placed it in the Virtuali folder. The next problem I run into is that I don't have Couatl running in the tray that I can restart or an icon on the desktop. I did find a Couatl.exe in my Addon Manager folder, so I tried that, but I see no Couatl.LOG file in the Virtuali folder. I am going to need some guidance on what to do next to advance the trouble shooting process.
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I did find a Couatl.exe in my Addon Manager folder, so I tried that, but I see no Couatl.LOG file in the Virtuali folder
That's normal, because couatl.exe is the 32 bit version, which works only in FSX and, of course, if you created a couatl_MSFS.ini, to enable log, it refers to the 64 bit version, so it's normal you won't see a log, both because you started the wrong version, but also because you enabled the log on the other one.
The correct version you must start is Couatl64_MSFS.exe in the Couatl64 folder, but it's not as if you had to know this: we added an icon on your Desktop and on the Windows Start Programs group as well named "Start Couatl for GSX MSFS", so you don't have to wonder which program you are supposed to start, when required.
I am going to need some guidance on what to do next to advance the trouble shooting process.
First, check you can start the correct program manually, and if you have a log. If you do, post the log as explained in the first post.
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Okay I found the Couatl64_MSFS.exe file and started that. There is now a log file. I started the sim and tried GSX and got the same error message. I restarted Couatl from the sys tray and GSX started working normally so I think I am all set. For some reason I never had the desktop or start menu icons but I have placed one there for future use if necessary. Thanks for the help.
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After purchasing this yet again. I run into the issue of access denied in my log and need to edit host file. I’ve watched video after video and still can get into the host file.
@Virtuali I need some assistance this shouldn’t have to be the case paying $30
Sent from my iPhone using Tapatalk
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Hi Umberto,
May I kindly ask your help:
I also have issues with couatl not starting (message "Couatl Scripting Engine hasn't started" after loading a flight). I can start it manually, but then couatl keeps crashing pretty much after every action with the message "The addon <unknown> is causing the Couatl Scripting Engine to restart. Please run Live Update". Please find attached my couatl.log file.
What I have tried so far (after reading a lot of forum articles - apologies if I overlooked something important):
1. Complete re-install of GSX
2. Installation of the offline installer, version July 13, 2023
3. Set both couatl.exe and couatl64_MSFS.exe to "Windows 8 Compatibility" and "Start as Administrator"
Thank you for any tips to get this working - I love GSX and would love to be able to get it working again!
Best regards
Jan (EDHE/EDDH)
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After purchasing this yet again. I run into the issue of access denied in my log and need to edit host file. I’ve watched video after video and still can get into the host file.
@Virtuali I need some assistance this shouldn’t have to be the case paying $30
I think I already explained you in private what's the real cause of this. Consider reinstall Windows, you know fully well your issue is NOT caused by the product you bought.
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Good morning
I have the same problem as everyone :(
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good morning
I managed to start GSX but another problem appeared here is the couatl file
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I managed to start GSX but another problem appeared here is the couatl file
Please clarify if your LGAV scenery is default or not, because I can see from your log GSX is loading its own replacement jetways, which are supposed to be used ONLY with a default scenery so, if you are using an add-on, you must Disable the GSX jetway replacement files for it.
Check the manual, Page 7, which explains this more in detail.
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no the LGAV scene is not by default it is the FLYTAMPA scene.
I will consult the manual again.
thank you for your reply
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Umberto, I will not read through 29 pages of information on here with the problem that we're all having. When I first loaded it up it worked ok, but MSFS was remarkably sluggish. Next time I was getting the couatl error message everyone else has been getting.
I would like you to PM me with info about how to get my money back.
I await it.
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Hello, could someone help me, I get the Couatl64_MSFS.exe error. and I have no way to solve it, I deleted the Addon Manager file, and the Universal Installer... to reinstall... and it still doesn't work, it's also taking up more and more storage, the Addon folder is also excluded from the antivirus... I'm very disappointed...
I'm looking for a solution... First, delete duplicate files or I don't know, because almost 10GB has filled up. Second fix the Couatl64
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Good morning
so after doing some tests (and I speak only for my part) I was able to solve my problem GSX does not work when I launch the simulator as administrator why I don't know. And when I launch it normally it works and the problem I had on LGAV was indeed related to what Umberto Colapicchioni told me.
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Dear support team,
I tried to solve the issue by myself reading this topic. but no result.
Evry time I launch GSX from MSFS toolbar couatl stop running.
Could you please help me to fix it?
Best reagrds
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Hi Umberto,
Across the last few updates I've had the couatl engine hasn't started message every time I open the sim. When I open the task tray and move my cursor over the icon, it disappears (crashes). I have to restart couatl from the actual .exe (\Addon Manager\couatl64\Couatl64_MSFS.exe), after doing so it stays open and GSX runs.
I've run the live updater several times and it doesn't fix the issue.
Log files are attached -- one after opening the sim but before restarting couatl, one from after restarting it.
Thanks.
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have the same problem since today
I ran the update but unfortunately it didn't help.
If I start it manually, the error message comes up and otherwise it doesn't load by itself, which it has already done
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Dears;
I solved this issue with this workaround:
- Start FSDT Installer.
- Disable your license (Deactivate button).
- Uninstall everything related to FSDT.
- Start MSFS 2020 and verify you are using DirectX version 11 (not 12 beta).
- Restart your computer.
- Start your FSDT installer.
- Provide your product key here.
- Then install GSX Pro again but choose a folder outside “C:\Program Files (x86)” or “C:\Program Files”) and outside your MSFS 2020 Folder or community one.
- When it’s trying to update, push CANCEL button.
- Run the "Addon Manager", provided by Umberto, for offline usage
Mediafire.com: https://www.mediafire.com/file/fqi00a0noyhcjgm/Addon_Manager.exe/file
- Start FDST Again and finish to UPDATE GSX Pro
Works for me for now.
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I have the same problem with Couatl message; not working GSX services but GSX Icon tab is present after loaded an airport from MSFS. (I was off from flight Simulator for a while and today I came back to MSFS sim.)
When I launch first the Couatl64_MSFS.exe file then I get GSX services.
How to let Couatl64_MSFS loaded automatically after launching MSFS sim?
Patricio Valdes
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Create a Batch file on your desktop to launch GSX then MSFS 2020.
Remplace with your Drive letter and path to Addon Manager:
STEAM:
@echo off
Cd /d “YOUR HARDRiVE & PATH\ Addon Manager\couatl64”
Start Couatl64_MSFS.exe
start steam://rungameid/1250410
MS Store installation:
@echo off
Cd /d “YOUR HARDRiVE & PATH\ Addon Manager\couatl64”
Start Couatl64_MSFS.exe
cmd.exe /C start shell:AppsFolder\Microsoft.FlightSimulator_8wekyb3d8bbwe!App -FastLaunch
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Do you use FSRealistic ?
An user on the GSX creators server Discord reported a while ago that, when FSRealistic is loaded by the EXE.XML, the Couatl engine can't start automatically, even if it will work when started manually. Even if you don't have FSRealistic, another app might cause that.
That is, assuming you DO have the Couatl engine referenced in the EXE.XML. Its addition to the EXE.XML is done when installing GSX or when Relinking it. So, you might try Unlink/Relink in the FSDT Installer, so it will add again the EXE.XML lines, in case they have been lost for any reason.
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Hi, I updated GSX to latest update 2 days ago. Now I get Couatl engine hasn’t started. If I start it manually it works. I never had this problem before. I even uninstalled GSX, removed all files left and reinstalled. No luck. How do I get it to start automatically again?
Thanks,
Greg
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Now I get Couatl engine hasn’t started. If I start it manually it works.
If this is your case, you should have posted in the proper thread, the Sticky one about the program working normally, but not starting automatically. Check all the suggestions there and, first of all, check if you have the appropriate lines in your EXE.XML.
If you don't have the Couatl64_MSFS.exe line added to the EXE.XML, check this post here for a suggestion:
https://www.fsdreamteam.com/forum/index.php/topic,26924.msg195316.html#msg195316
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Hi, im having the couatl engine hasn't started issue. I tried uninstall and reinstall also updated using offline installer. I started couatl from the desktop icon to get the log. Do you see any issues?
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Hi, im having the couatl engine hasn't started issue. I tried uninstall and reinstall also updated using offline installer. I started couatl from the desktop icon to get the log. Do you see any issues?
Something is a bit strange in the log:
airportCacheOptimizeSearch enabled, excluding files larger than 20000000 bytes
GSX since SU12, doesn't use the airport cache anymore. Have you maybe enabled it manually ? If yes, remove this file:
%APPDATA%\Virtuali\Couatl_MSFS.INI
so it will go back to all defaults, which would mean not using the airport cache anymore, and use the SU12 Navdata API
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Hi there, same problem here in the last few days. File attached. Thanks in advance.
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Hi so i tried deleting the Couatl_MSFS.INI file and that didnt work but in going through previous posts i saw you suggested to Unlink/Relink in the FSDT Installer. I tried that and it now works for me. Thanks.
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Everytime I tried to open the GSX settings, it pops up a message "GSX - Ground Services for Flight Simulator...". I am sure that Coutal is running before i opened the Flight Sim.
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Everytime I tried to open the GSX settings, it pops up a message "GSX - Ground Services for Flight Simulator...". I am sure that Coutal is running before i opened the Flight Sim.
Something is very wrong on your log: you are using the latest version, but for some reason you are still using the legacy Airport Cache method, which has been discontinued since SU12.
The updater would normally disable it but, if you have enabled it back again by editing the Couatl_MSFS.INI manually to use it, it will respect your whishes but, we don't test it anymore, since the Navdata API method should the only one in use now.
So, first thing to do, is to revert the Couatl_MSFS.INI to default, by setting it to:
airportCache=0
Which is the default since SU12.
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I reverted the Couatl_MSFS.INI to default but the problem of unable to open GSX Pro settings persists.
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I reverted the Couatl_MSFS.INI to default but the problem of unable to open GSX Pro settings persists.
Your log is completely different, it just doesn't start. Please clarify, exactly, what you did to revert the Couatl_MSFS.INI file.
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The way I did that is to open the Coutal_MSFS.ini file with Notepad, change the content to airportCache=0 and saved it, restarted Coutal and finally zipped the Coutal.log file
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The way I did that is to open the Coutal_MSFS.ini file with Notepad, change the content to airportCache=0 and saved it, restarted Coutal and finally zipped the Coutal.log file
There must be some problem in the file. Just remove it.
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Do you mean removing te .ini file or the .log file?
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.INI of course, the one you edited.
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I've deleted the Coutal_MSFS.ini file, but the Coutal.log file's content still remains the same.
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I've deleted the Coutal_MSFS.ini file, but the Coutal.log file's content still remains the same.
Configure the antivirus to have the whole Addon Manager folder added to the Antivirus Exclusions, and try again.
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I've excluded the Addon Manager file from the anti virus, restarted Coutal and I found another text file named Coutal. It saids that it is a panic log.
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I've excluded the Addon Manager file from the anti virus, restarted Coutal and I found another text file named Coutal. It saids that it is a panic log.
Yes, of course. When you removed the .INI file, it disabled logging so now, the couatl.log is not used anymore (the one you have was made when you had logging enabled), so how the one that counts is the Couatl.ERR file instead.
The issue is caused by your audio drivers using Chinese characters, which is something we are working on right now. There's no solution at this time other than using another audio device, until we fix this .
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Thhe problem is solved, tysm.
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This is the line i put inside of my msfs EXE.XML and it now auto starts couatl aupon opening the sim.
<Launch.Addon>
<Name>Start Couatl for GSX MSFS</Name>
<Disabled>False</Disabled>
<Path>C:\Program Files (x86)\Addon Manager\couatl64\Couatl64_MSFS.exe</Path>
</Launch.Addon>
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This is the line i put inside of my msfs EXE.XML and it now auto starts couatl aupon opening the sim.
That line is automatically added by the installer:
- when Onstalling GSX
- when Updating GSX with the Updater
- when Relinking GSX after it has been unlinked.
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When I change the GSX options and try to apply them, GSX stops working and the GSX menu is always loaded. I am attaching the logs, please check and let me know how to resolve this issue.
*I do not have security software running.
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The pre-made Coutal is blocked as it can harm my computer. Is there another way to get the Coutal to work as it failed suddenly
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The attachment did not resolve the problem as nothing was in it. This is very frustrating that GSX is not functioning soon aftert purchase.
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The attachment did not resolve the problem as nothing was in it. This is very frustrating that GSX is not functioning soon aftert purchase.
What attachment you are referring to?
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I am not very computer literate and thus do not know how to implement your instructions. Since it burdensome for you to resolve this issue occuring with a newly purchased product I am forced to contest the credit catd charge
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I am not very computer literate and thus do not know how to implement your instructions. Since it burdensome for you to resolve this issue occurring with a newly purchased product I am forced to contest the credit catd charge
I really don't know where, exactly, you had the impression that it is "burdensome" for me to solve your problem. I asked you for clarification because I haven't fully understood your sentence "What attachment you are referring to?", which is exactly the opposite of one not willing to help you.
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I uninstalled and reinstalled GSX and the problem was resolved. Much easier yhan the process suggested by Virtuali
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I uninstalled and reinstalled GSX and the problem was resolved. Much easier yhan the process suggested by Virtuali
I tend to suggest the less obvious things, because I assume you already tried the most obvious one: uninstalling/reinstalling. Isn't the first thing one does when troubleshooting an issue with a new program?
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When I start MSFS the Coualt is error.
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When I first load an aircraft in MSFS couatl64 isn't running and GSX won't run. If I then start couatl after the sim loads everything works OK.
EXE.xml has the lines to load couatl64_MSFS.exe
I have made the Addon Manager folder and sub-folders exceptions so the couatl exe files shouldn't be being scanned.
Kevin
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When I first load an aircraft in MSFS couatl64 isn't running and GSX won't run. If I then start couatl after the sim loads everything works OK.
Your log doesn't list anything wrong, other than GSX simply received a disconnect command from the sim, as if you closed it.
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I have the same problem.......... will not start
with this error message:
couatl v4.8 (build 5341)
panic log started on Sat Dec 30 00:28:11 2023
problem raised by addon <unknown>
Traceback (most recent call last):
File ".\LiveUpdate\__init__.py", line 33, in autoLiveUpdate
File ".\LiveUpdate\__init__.py", line 102, in liveUpdate
File ".\common\preferences.py", line 137, in _setPreference
File ".\common\preferences.py", line 63, in writePreferencesToDisk
IOError: (13, 'Permission denied', u'C:\\Users\\rober\\AppData\\Roaming\\Virtuali/CouatlAddons.ini')
{'User Pos': (38.165128256157864, -85.73529699618696, 150.883 m, 4.71819 m, 21.19584603796031, 0.008726709522306919, -0.003490658476948738, 0.00014057379551832944, 4.611624034881592, 1.0)}
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When I first load an aircraft in MSFS couatl64 isn't running and GSX won't run. If I then start couatl after the sim loads everything works OK.
Your log doesn't list anything wrong, other than GSX simply received a disconnect command from the sim, as if you closed it.
OK, but that doesn't solve my problem. Couatl isn't starting when I load MSFS. I have the addon Manager excluded from antivirus and AV doesn't object when I load it manually. I have also specifically excluded the couatl64_MSFS.exe file. The other three programs in EXE.xml (FSUIPC, Fenix A320 and MDClient) load without problems.
EDIT:
In previous attempts to get Couatl to run I had made changes that I had seen suggested in the forum about making it run as adminstrator and selecting Windows 8 compatibility. I have now unselected both things and thankfully couatl runs as it should 8). (I had also tried changing the encoding of EXE.xml to UTF-8 as suggested in another thread, but that made no difference so I changed it back.)
Umberto, thanks for all the help and advice in the forum. The answers are all here in pinned threads but not knowing where to look makes it hard to find everything. I only found your advice about using the Offline Installer by chance, deep in this thread. I wouldn't have known that was what I needed to run otherwise, although I had noticed the way Updater was always downloading a lot of files every time I ran it. That was my only problem, and couatl not loading was just the symptom.
One question: How will I know when the cloudflare node has updated so I can use the Updater normally again?
Kevin
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I ran the live update and then Coutal engine icon went blank and when I click on it I get the message:
C:\Program Files (x86) Addon Manager\coutal64\Coutal64_MSFS.exe
The file or directory is corrupted and unreadable
How do I resolve this as FSDT is inoperable and was operating until I pressed the Live Update
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I ran the live update and then Coutal engine icon went blank and when I click on it I get the message: C:\Program Files (x86) Addon Manager\coutal64\Coutal64_MSFS.exe
The file or directory is corrupted and unreadable
How do I resolve this as FSDT is inoperable and was operating until I pressed the Live Update
That's likely a problem of the antivirus which must have corrupted the file. Configure the antivirus to add the whole Addon Manager folder to the Antivirus Exclusions and run the Updater again.
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I am using MSFS and have installed the Universal Installer. I then used the FSDT Live Update and thereafter the Start Coutal icon does not work. I get the message
C:\Program Files (x86)\Addon Manager\coutal64_MSFS,exe
The file or directory is corrupted and unreadable
How can this be resolved as everything worked priot to starting Live Update althought the Coutal has always worked sporadically
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As I've said, that's likely a problem of the antivirus which must have corrupted the file. Configure the antivirus to add the whole Addon Manager folder to the Antivirus Exclusions and run the Updater again.
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I made the Addon Manager an exeption to the anti virus and I ran the updater and it did nit resolve the problem. Indeed, the updater is not functioning properly as I trigger it but it appers and then disappears. I believe this issue requires more analysis from you than merely blaming the antivirus.
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I made the Addon Manager an exeption to the anti virus and I ran the updater and it did nit resolve the problem. Indeed, the updater is not functioning properly as I trigger it but it appers and then disappears. I believe this issue requires more analysis from you than merely blaming the antivirus.
I can only repeat and confirm that problem can only be caused by the antivirus. Each and every user that correctly configured it as suggested, confirmed it was fixed.
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Do I delete the present coutal and couatal64 from the addon manager and then run updater again. Franky, wgen I purchase a product I expect to click and play and not have to go through IT gymnastics
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Franky, wgen I purchase a product I expect to click and play and not have to go through IT gymnastics
I agree, so you must tell the one responsible, which are obviously the antivirus vendors, to fix their products and try for once to respect the industry standards we DO respect, which are designed precisely to prevent antivirus to catch False Positives, which are:
- All executables are Digitally Signed with an Authenticode certificate, which costs us yearly fees to maintain. When you complain to an antivirus vendor their product got a false positive, the first thing they tell you is "is the program digitally signed?", so you can tell them that yes, IT IS.
- A secondary Digital Signature called "software Taggant", which is an IEEE standard that antivirus vendors are SUPPOSED to respect, to give extra reliability to recognize a legit program from a virus. We have this as well.
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I now have addon manager in the anti virus exception category. Addon has both the coutal and couatal64 files in it but when I run the Updater the coutal icon does not appear . What should I try as there was no problem until the latest update so I question how the anti virus has corrupted it. Sould I uninstall and reinstall
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Addon has both the coutal and couatal64 files in it but when I run the Updater the coutal icon does not appear
Please clarify what do you mean:
- It doesn't appear as a Desktop shortcut
OR
- It's not being launched by the sim
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It does not appear as a Desktop shortcut. I have uninstalled and re-installed as run the checkin and no desktop shortcut
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How do I get the coutal engine to appear as short cut icon on my desk top because it has not appeared despite uninstalling and reinstalling GSX
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Could please favor me with a response about how to get the Coutal icon returned to my desk top so that I can start the Coutal engine because now GSX is not functioning
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The icon is created by the FSDT Universal Installer.
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I have the Addon as an exception to my anti virus, I have uninstalled and reinstalled, I have run the check operation, I have deactivated and activated the product, I haveupdated the latest version of GSX and still no coutal icon and thus GSX is totally inoperative
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still no coutal icon and thus GSX is totally inoperative
Your message is not very clear. I was referring to the "Start Couatl for GSX MSFS" icon, which is created on the Desktop by the FSDT Universal Installer (that's not the FSDT Installer). Were you referring to the icon on the Traybar notification area instead?
If you are missing the Couatl icon in the Traybar, it means:
- the Couatl engine hasn't started automatically by the sim, so you can use the "Start Couatl for GSX MSFS" Desktop icon to start it manually. Does it work this way?
OR
- the Couatl engine might have started, but it might have crashed. So, again, you can use the Desktop icon to start it.
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I used the FSDT Universal Installer and the coutal icon is now on the desk top and the product is now functioning. Thanks fr your help
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It functioned for 6 days and now the coutal engine icon is no longer on the desk top, not starting FSDT and showing the same error message:
C:\Program Files (x86)\Addon Manager\coutal64_MSFS,exe
The file or directory is corrupted and unreadable
Perhaps there is an issue with the coutal engine, Please advise
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Perhaps there is an issue with the coutal engine, Please advise
There's are no issues with it, of course. The only issue here is your antivirus that might have either corrupted it or altogether removed it because it mistakenly assumed it was a threat.
So, again, you must be sure you have added the entire Addon Manager folder to the antivirus Exclusion, then run the FSDT Updater again, which will restore the file that has been corrupted/removed.
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I have done that and it is not functioing. What is shown on my Desktop is the empty coutal icon without the dragon in it
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What do you mean with "empty icon" ? Something that doesn't point to anything, like a file that was removed?
Again, you must be sure you have added the entire Addon Manager folder to the antivirus Exclusion, then run the FSDT Updater again, which will restore the file that has been corrupted/removed. Nothing else can cause a removal, we surely don't remove our files!
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I have done what you suggested and it worked for a week and then was corrupted again. I do not understand how the entire Addon Manager folder is in the anti-virus exclusion, the updater and the universal installer are run and then coutal becomes corupted again
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Mr. Colapicchioni, I would like to hear from you as I have followed all of your instructions but do not have the coutal icon on my desk top and thus cannot run the product. I have run the updater and have the latest version of the program installed so my virus protection does not appear to be the issue. I do not appear to be the only person with an issue.
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It's weird because it was working fine but after updating it started giving this error.
Since the error in your log is caused by your username contaning non-ascii characters, I can't see how this could possibly be related to the update, since it's happening in a part of the code that hasn't changed in a while. We need to fix this, of course, but it's not related to the update.
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The coutal icon has reappeared on my desk top but does not have the dragon in it and states that it is still corrupted . I have been able to update the latest version of GSX so it does not appear that my anti virus is blocking it because the entire addon is an exception. Thus, do you have an explanation of what further steps I can take
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If the icon is missing the graphic and it says the file is missing or corrupted, it's because the antivirus removed or corrupted the file, fact you can run the update, doesn't mean anything other than it's not blocking the update itself, but is still blocking the executable the updater is trying to restore.
So, again, check again the antivirus and be 100% sure the whole *folder* is added to the exclusions, then run the Update again.
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I have put the entire addon in exclusion and run the updater but the icon does not appear on my desk top. From all the comments of others it appears that the coutal engine has a deficiency. What are the next steps
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I have put the entire addon in exclusion and run the updater but the icon does not appear on my desk top
In your previous report, you said:
"The coutal icon has reappeared on my desk top, but does not have the dragon in it and states that it is still corrupted"
Now you are saying "the icon does not appear on my desk top", which is quite different. Please clarify.
.From all the comments of others it appears that the coutal engine has a deficiency
Nothing in any comment suggest the couatl engine has a "defincency", because if read them all, it would have been obvious it's always something else causing problem, in this case the antivirus.
What are the next steps
Will be defined by your clarification if the icon disappeared, or it's just missing the graphic, since they are completely different issue with completely different solutions.
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It was both. First the graphic was missing and now the icon does not appear on the desk top
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It was both. First the graphic was missing and now the icon does not appear on the desk top
As I've said, they are two very different things:
- the graphic missing means the .exe the icon points to has been removed. Clearly the antivirus
- the icon *itself* won't ever be removed by the antivirus so, you might have accidentally removed it and, it's restored ONLY when reinstalling the FSDT Universal Installer.
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Hi
I can't open the GSXmenu even if it doesn't shows "Couatl engine hasn't started",and what should I do next?I already tried to reload it,but nothing worked.
Hope you can help me,nice day
Regards
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I can't open the GSXmenu even if it doesn't shows "Couatl engine hasn't started",and what should I do next?I already tried to reload it,but nothing worked.Hope you can help me,nice day
I replied in private, you'll understand why.