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GSX Support MSFS / Couatl crash with PMDG 777F

« Last post by bjratchf on November 13, 2025, 05:57:59 pm »

This one produced the crash window and panic log, it was after a pushback, pull back into the gate, and then request for pushback again.

couatl v5.0 (build 6020)
panic log started on Thu Nov 13 11:55:27 2025

problem raised by engine or unspecified addon
{'Airport': 'KJFK', 'User Pos': (40.65039546325138, -73.79969771161669, 7.87016 m, 4.07456 m, 164.07924122193552, 0.01504982621405714, 0.013962633907794952, 0.00034685625966496573, 4.078833590698243, 1.0), 'Requested assistance services at': 'North West Cargo Ramp|Stand 4'}
[00:50:03.140] PMDG_Handler.taskletConsume() button=RSK6
[00:50:03.172] Error: exception ERROR in call TransmitClientEvent param #2 '0'
{'Airport': 'KJFK', 'User Pos': (40.65039546325138, -73.79969771161669, 7.87016 m, 4.07456 m, 164.07924122193552, 0.01504982621405714, 0.013962633907794952, 0.00034685625966496573, 4.078833590698243, 1.0), 'Requested assistance services at': 'North West Cargo Ramp|Stand 4'}
[00:50:03.437] PMDG_Handler.taskletConsume() button=RSK2
[00:50:03.437] Error: exception ERROR in call TransmitClientEvent param #2 '0'
{'Airport': 'KJFK', 'User Pos': (40.65039546325138, -73.79969771161669, 7.87016 m, 4.07456 m, 164.07924122193552, 0.01504982621405714, 0.013962633907794952, 0.00034685625966496573, 4.078833590698243, 1.0), 'Requested assistance services at': 'North West Cargo Ramp|Stand 4'}
[00:50:03.468] AssistanceServices.showMessage() Departure clearance requested WHITE
[00:50:03.468] requestClearance.closeAllDoors()
[00:50:03.484] emulateText_MSFS [GSX] Departure clearance requested WHITE 3.0
[00:50:03.515] PMDG_Handler.taskletConsume() button=NEXT_PAGE
[00:50:03.531] Error: exception ERROR in call TransmitClientEvent param #2 '0'
{'Airport': 'KJFK', 'User Pos': (40.65039546325138, -73.79969771161669, 7.87016 m, 4.07456 m, 164.07924122193552, 0.01504982621405714, 0.013962633907794952, 0.00034685625966496573, 4.078833590698243, 1.0), 'Requested assistance services at': 'North West Cargo Ramp|Stand 4'}
[00:50:03.812] PMDG_Handler.taskletConsume() button=LSK1
[00:50:03.828] Error: exception ERROR in call TransmitClientEvent param #2 '0'
{'Airport': 'KJFK', 'User Pos': (40.65039546325138, -73.79969771161669, 7.87016 m, 4.07456 m, 164.07924122193552, 0.01504982621405714, 0.013962633907794952, 0.00034685625966496573, 4.078833590698243, 1.0), 'Requested assistance services at': 'North West Cargo Ramp|Stand 4'}
[00:50:03.968] MSFS always use CheckIcingConditionsSimple() + surface condition
[00:50:03.968] Icing test = 0 8.970972061157227 False
[00:50:04.000] MSFS always use CheckIcingConditionsSimple() + surface condition
[00:50:04.000] Icing test = 0 8.970972061157227 False
[00:50:04.031] Traceback (most recent call last):
[00:50:04.031] File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
[00:50:04.031] File ".\GSX\assistanceServices\pushBack.py", line 634, in do
[00:50:04.031] File ".\common\walker.py", line 353, in walkTo
[00:50:04.031] AttributeError: 'NoneType' object has no attribute 'requestData'
{'Airport': 'KJFK', 'User Pos': (40.65039546326211, -73.7996977115567, 7.87016 m, 4.07456 m, 164.07924232746987, 0.015049885110537687, 0.013962633907794952, 0.0003481343398452212, 4.078833590698243, 1.0), 'Requested assistance services at': 'North West Cargo Ramp|Stand 4'}

Amsterdam scenery / Re: EHAM Amsterdam installation

« Last post by virtuali on November 13, 2025, 03:27:07 pm »

https://www.fsdreamteam.com/forum/index.php/topic,28938.msg188487.html#msg188487

KIAH - Houston Intercontinental Airport for MSFS / Re: MSFS 2024 Unable to load IAH with Max 8 or Fenix (after BFU)

« Last post by virtuali on November 13, 2025, 03:14:15 pm »

Quote from: TheDavid737 on November 12, 2025, 11:06:22 pm

Umberto - Quick follow up question. I am hopeful this fixes the issue. However, the question I have is if it broke in SU4 as you say, I just want to remind that I am not on SU4. I am on SU3 and have had this issue since SU2. As stated, this started for me around the time the PIGS system and the ground service vehicle livery manager were implemented into GSX.

If you don't count the last 2 month, GSX had an average (we measured it) time between updates of about 8-9 days. This means, ANYTHING bad it happen to your sim can possibly happen after a GSX, just because there has been so many.

It's really impossible that PIGS could crash the sim on a specific airport, since *nothing* in the PIGS has any relationship with the airport, they are strictly tied to the airplane profile, and the only thing that would affect them is the airplane door configuration, which would at most cause the PIGS to disappear.

However, a bug in the Facilities API in the sim surely can crash the sim and yes, you can be mislead is "caused" by GSX, but of course it can't work without that API so, we should assume it should work.

GSX Support MSFS / Re: Editing Pax Waypoints in 3D

« Last post by virtuali on November 13, 2025, 03:02:53 pm »

You found the page that made a suggestion how to measure a jetway height and yes, that one hasn't been updated. However, the page that list the key used in the editor is Page 49, and after the table, it comes with this paragraph:

Quote

IMPORTANT

In version 3.6.8, the behavior of the Shift key has been changed, to act as a “Toggle”, switching between a Fast (default) or a Slow move/rotate/raise speed, this to prevent MSFS from sending both a Shifted and Unshifted commmand, causing errors. Also, the keys to Raise/Lower objects has been changed to PgUp/PgDn.

This is also confirmed in the chapter that explains how to edit passengers waypoints, at Page 57:

Quote

Editing Pax Waypoints

There are two new keys used in this mode, PgUp and PgDn, which are used to Raise (PgUp) or Lower (PgDn) the currently selected Waypoint, to allow path creations in the 3d space.

GSX Support MSFS / Re: TFDI MD11

« Last post by virtuali on November 13, 2025, 03:00:13 pm »

We have been sent a copy of the TFDI MD11 a few days ago, and we'll start working on full support after the next update is out.

GSX Support MSFS / Re: Luggage Carrier Vehicle (MSFS 2020)

« Last post by virtuali on November 13, 2025, 02:59:30 pm »

It's not easy to understand an animation problem with static pictures but, in general, if vehicles makes strange turns, it's usually caused by:

- Not having customized their start position in relationship to the airplane stop position. Basically, not using a good airport profile.

- If it happens everywhere, but with a specific airplane, something might be wrong in the door placement and, especially, orientation.

GSX Support MSFS / Re: GSX Pro Won’t Install

« Last post by virtuali on November 13, 2025, 02:57:25 pm »

Your screenshot is cut of the most important part: the log text in the bottom.

General Discussion / Re: Message for UMBERTO

« Last post by virtuali on November 13, 2025, 02:56:23 pm »

Thank you very much, also on behalf of the rest of the team.

I'm sure you'll find the next update very interesting...explaining the 2.5 months of pause.

GSX Support FSX/P3D / Message for UMBERTO

« Last post by adamjpestridge@gmail.com on November 13, 2025, 10:44:34 am »

Hello,
I will place this same message in the P3D/GSX section as well.

I have to say, despite what the general community think about FsDreamTeam products, mainly GSX in any simulator. I am super appreciative and would like to say, I feel, that your products, especially GSX, deserves a flight sim award for being the very best.
I cant think of any other product in flight sim, in any flight sim, that allows the user to modify airplanes, airports, parking spots, adding and customizing gates, walk in spots, all the services attached to ANY plane with great flexibility and customization.
You Umberto, have dedicated decades to flight sim pleasure and immersion. I am still, after over 15 years, still discovering new features, finding new ways to use GSX to enhance my simulator. Adding immersive features to airplanes and airports, still to this day.
You have tackled the latest sims as well, not an easy feat in a locked off sim for development, although Im sure its becoming more open with every update. I also applaud you in still supporting sims like P3D, which is still used by users like myself as their only sim.
I feel GSX is most polished, best addon for flight simulation, adding a great level of immersion many take for granted now and even blame when things dont go right in the sim. I have to say, Ive never experienced a proper GSX glitch, yes, Ive seen behaviour from GSX, like crashing, not running or just stopping working, but I usually find out that its because there are errors in afcads or airplanes that GSX cant resolve. Once they are fixed, GSX works as intended.
I do feel alot of the community use GSX as an scapegoat to problems they have in their sim, when its not really GSXs fault. This is a famous practise on streaming and its sad. GSX needs to win awards I feel. No other addon gives the user this kind of creativity, the tools to enhance the sim to the level it does and YOU are one of a few developers, who are always updating it, enhancing its features and bringing out new ways for users to use GSX. Well done on your hard work and dedication to flight sim community. I really do appreciate it.

Thanks.
Adam

General Discussion / Message for UMBERTO

« Last post by adamjpestridge@gmail.com on November 13, 2025, 10:44:23 am »