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41
GSX Support MSFS / Re: The GSX installer won't start
« Last post by virtuali on November 12, 2025, 11:37:45 am »
Well, I'm happy for you it worked, but I tried 175% now, and it works just fine, other than I can't see all buttons because my screen is 1440p high, but the program worked. I also tried 150% which is enough to show the whole window on a 1440p, worked just the same.
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GSX Support MSFS / Re: GSX for MSFS (2020) now Unicode-enabled?
« Last post by virtuali on November 12, 2025, 11:33:40 am »
Has all GSX for MSFS (2020) now been converted to Unicode?

For the most part it has, when we moved from Python 2 to Python 3 engine (Python 3 is 100% unicode), but it's difficult for us to test if there might be other areas affected by non-unicode compatibility without a proper report with a diagnostic log.
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GSX Support MSFS / Re: Pink wingwalkers an loaders
« Last post by virtuali on November 12, 2025, 11:31:23 am »
Try all of these:

- Click the CHECK button in the FSDT installer, which will verify the integrity of all installed files.

- If that doesn’t work, try to download and install the Offline Installer, found on the MSFS section of the “Products and Downloads” page of the FSDT site. There are two links for it, it doesn’t matter which one, they are just mirrors hosting the same installer.

- If that still doesn’t work, try another update CHECK after you installed the Offline installer.

- If that still doesn’t work, there might be a problem with your local cloudflare node, so try updating using a VPN

- If that still doesn’t work, your problem is not GSX, it’s caused by having reached the maximum number of Simobjects in a scene, because your settings (especially AI and Ground vehicles density) were too high. Several users confirmed that by lowering the density for AI and Ground vehicles fixed the problem of missing textures and objects.
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GSX Support MSFS / Re: Frozen GSX
« Last post by virtuali on November 12, 2025, 11:29:59 am »
What do you mean with GSX froze ? Some vehicles stop ?
45
GSX Support MSFS / Re: couatl64_MSFS2024.exe randomly crashing in the background
« Last post by virtuali on November 12, 2025, 11:29:06 am »
The statement that “Couatl64.exe is a native app not using .NET” does not fully explain the logs.
Windows Event Viewer clearly identifies clr.dll (Common Language Runtime) as the faulting module, which can only appear if a managed (.NET) component or runtime dependency is being loaded.

The statement was correct: Couatl64.exe IS a native x64 app that doesn't make ANY .NET call, it's an unmanaged C++ app that doesn't use anything other than the win64 API. However, it's calling into the QLM/Soraco libraries using for licensing, and those libraries use .NET so, a generic problem with your .NET configuration might cause this.

The thing that leads to believe some external interference or a generic .NET problem, is that we NEVER check license "continuously". A license check for GSX or an airport is made only ONCE, when the program starts, and never again for the whole session so, the crash in the crl.dll happens later in the flight ?

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Couatl internally relies on Python and SimConnect, using Microsoft Visual C++ Runtimes and occasionally .NET-bound libraries through the bglmanx64 bridge.

That's not the case. the bglmanx64.dll is NOT a "bridge" with the sim.

It doesn't run in it, and doesn't do anything in the sim, it's not connected with it through Simconnect and it's also not  .NET app either and it's not even linked or loads the QLM/Soraco libraries.

In MSFS, the couatl .exe loads the bglmanx64.dll ONLY to get a list of known products, so it won't have to replicate its code, so it works as just an utility to share code, and it has NO interaction whatsoever with the sim. This is completely different that what it used to be in FSX/P3D, where bglmanx64.dll is really running in the sim as a Simconnect app.


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MSFS 2024 SU4 introduced asynchronous SimConnect calls and new internal caching for Atmosphere / Airspeed SimVars (see changelog: “Fixed concurrent accesses …”).
It appears GSX may still perform synchronous or unsynchronized writes to these SimVars, which results in the .NET and C-Runtime exceptions in Couatl64 and ultimately leads to the DXGI crash in the simulator.

GSX never tries to write to any of these variables. In general, GSX very rarely writes to ANY variables in the sim, the only time it does that, momentarily, is during Pushback, where it takes control of the airplane, but I don't think anybody ever reported a crash DURING Pushback, which is the only time GSX actually *writes* on some variables.

Most of the time, GSX sends EVENTS to the sim, which is the proper and safe way to change the status of the simulation without any risk. Events like TOGGLE JETWAY, for example.

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This issue is reproducible and independent of antivirus software.It would be very helpful if the dev team could investigate the Couatl64 → clr.dll crash path directly, as it consistently precedes every dxgi.dll CTD.

It might be reproducible for you, but I run MSFS 2024 like 10 hours per day, and I never seen such crashes, not in the sim, not the the couatl engine. All reports I see indicate a crash after some time, which incidentally is the time where GSX DOES LESS.

In fact, if you are in cruise, it doesn't do ANYTHING, other check READING your position, speed and altitude, to know when its time to reactivate itself to check for nearby airports. And here's the ONLY thing that might be what I think it's the real cause of the crashes: the Navdata API.

- When you are on ground, GSX makes a single call to it, to load the airport you are in and get data about parking spots, taxiways, runway, jetways.

- When you are in flight, GSX calls into the Navdata PERIODICALLY, to know which airports are nearby., so you can open the menu and pre-select a gate for landing. These calls are done ONLY if you are below 10k feet and you have the "Disable in cruise" option disabled.

1) When you cross over 10k feet, GSX UNSUBSCRIBES to the Navdata. This means the sim should stop sending an updated list of nearby airports.

2) When you are again below 10k feet, GSX SUBSCRIBES again to the Navdata, so it would regularly get updated airports in the area while you flying.


It would be interesting to notice if those reproducible issues (which I can't reproduce), happened in case #1, only case #2 or both. Because, if you put together all facts:

- Nobody seems to report crashes when just parked on ground, and this is when GSX does the most stutt EXCEPT calling into the Navdata (it only did it once).

- It seems that those affects reports crashes "after takeoff", which is not very clear but, it might be when you are flying, but not yet over 10k maybe ?

If we could confirm that crashes happens only between after takeoff and below 10K, then we can be reasonably sure the problem is the Navdata API OR the Navdata *itself* and we already got multiple cases in the past where even a single duplicate Navaid crashed the sim even without GSX installed, and in one case the error was in the stock Navdata, another case it was in the Navigraph Navdata, but the real reason was the sim not gracefully handling duplicated data, and this was fixed later but, we can't be 100% sure that ALL issues related to Navdata have been completely found or solved
46
GSX Support MSFS / Suggestion to add one more step during push-back procedure
« Last post by Zuriski on November 12, 2025, 11:01:43 am »
Hello everyone,

During almost every push-back procedure, once the parking break has been set after push, the pilot tells to the ground crew « you may release the tug », or « you may lower the aircraft » but they remain connected because the engine are not started yet. After engine start is complete, the pilot tells to the ground crew « 2 good starts, you may disconnect yourself… and so on ».

Do you know if the option to add this step exists with GSX ? And if not, is it scheduled in the future ? I don’t know if it might add too much steps and more complication but in my opinion it will be much more immersive !

Safe flights ! And thanks for this amazing tool !
47
GSX Support MSFS / Re: GSX can't read aircraft type - Airplane not yet configured
« Last post by virtuali on November 12, 2025, 10:54:45 am »
That's the normal situation when you are trying to use an airplane that is not internally supported by GSX and doesn't come with a profile.

The iniBuilds A340 is not internally supported by GSX, not only because it came out after the latest GSX update, but mostly because it's only sold on the MS Marketplace and, to provide full internal support for it (including Seated Passengers), we would need a standard non-encrypted version of it. If the airplane would never sold outside the MS Marketplace, it would likely never had full support like Seated Passengers, but at least you should be able to use it with all basic features, if you find a GSX profile for it, I'm sure somebody must have made it.
48
GSX Support MSFS / Re: Bad jetway data' warning
« Last post by virtuali on November 12, 2025, 10:50:57 am »
I am a gsx pro user in msfs 2020. The jetway is not operating at the arrival airport. I get a 'Bad jetway data' warning. What's the problem? It started happening after the last update.

You are confusing the message with the problem.

The problem doesn't have anything to do with GSX, which simply got this error from Simconnect when it asked a list of jetways on the airport, and this would have happened before as well, the ONLY difference is that, in previous versions, you had to enable GSX logs and check the log to see the warning, so the only thing you saw were jetways that didn't work, assuming it was a GSX bug.

In order to prevent users to be mislead assuming it's a GSX bug, and provide some feedback about the problem that would possibly lead to investigate it ( a scenery conflict could cause this, but also even a *single* missing jetway in the scenery will also cause it), and of course check (in MSFS 2020) that GSX replacement jetways has been excluded for that airport, we moved the message up in the GSX menu, so you won't need to enable logging to know there's a problem, and might start looking into it.

I'll clarify again: in MSFS, GSX doesn't have ANY control over jetway, doesn't affect jetways, doesn't move jetways, doesn't control them. The ONLY interaction GSX has with jetways is:

- Make a Simconnect call to know where they are.

- Send the standard key event to toggle them.

When you see the "Bad jetway data", it's JUST the result of the Simconnect call. GSX cannot possibly know WHY the sim said you have bad jetway data on any given airport, that's the only thing we get from the sim, which is a translation for the -99 error that, according to the SDK, means "Internal Error", with no other explanations.

Basically,  don't shoot the messenger (GSX).
49
GSX Support MSFS / Re: PMDG 777 Aircraft System Malfunction when use GSX Pushback Tug
« Last post by virtuali on November 12, 2025, 10:42:16 am »
This happens in my sim too (MSFS 2024) with the Justflight RJ85. Both tug with bar and raising the nosewheel will result in a system malfunction with wheels. After that, taxiing can only be done with 80% engine power setting. Needless to say that I stopped using the GSX push back functionality with MSFS 2024.

This seems to be a completely different issue, because if it happens with both raising/non raising tugs and the issue with taxi power, seems to indicate the airplane might possibly doing something in reaction to GSX, or perhaps you have something like FsRealistic interfering ? If yes, turn off FsRealistic "Ambient Wind" function, because it's known to interfere with GSX Pushback.
50
GSX Support MSFS / Re: PMDG 777 Aircraft System Malfunction when use GSX Pushback Tug
« Last post by virtuali on November 12, 2025, 10:39:55 am »
Originally, it wasn't me who posted the problem. But yes, in my sim, it only happens when I'm towed by a pushback tug that raises the airplane. A340 and A330 (both inibuilds) are affected in my case.

There is a reason why the airplane configuration page has a "Raise airplane" checkmark, because this option can possibly have issues on some models (it depends on the airplane contact points) so if you find an airplane that doesn't react well to being raised, the option is there to be disabled.
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