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GSX Support FSX/P3D / Re: Safedocks
« Last post by virtuali on April 23, 2024, 12:14:14 am »You need to post your diagnostic log, taken as soon the program stops.
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GSX Support MSFS / Re: default airports jetways
« Last post by virtuali on April 23, 2024, 12:12:44 am »Nothing in GSX affects jetways. They work, or not, depending only by a COMBINATION of all the following factors:
- How the airplane exits are defined.
- How you parked the airplane in relationship to the gate
- How the jetway is modeled
- How the jetway is inserted in the scenery.
Now, assuming that with " jetways in the default airports", you mean GSX replacement jetways for default airports, and with "default airports", you mean *really* default airports and not, for example, handcrafted airports included either in the base sim on in various in World updates (those are not default, they are like 3rd party offered for free with the sim so they MUST be excluded like any other 3rd party airport), so you are really on a bare default airport and you see GSX jetways, they are modeled with the exact dimensions of the stock jetways, and are inserted in the exact same position as the default jetway was, so this excludes the last two issues.
If you are on an handcrafted airports, so it's not default, you MUST Disable the GSX replacement jetways, which is what GSX always does automatically when you first install it or when you run an Update but, if you downloaded a new World update (or in any other case when you add a new scenery after installing GSX), you should always return to the GSX Config Page to re-run the detection for 3rd party sceneries.
- How the airplane exits are defined.
- How you parked the airplane in relationship to the gate
- How the jetway is modeled
- How the jetway is inserted in the scenery.
Now, assuming that with " jetways in the default airports", you mean GSX replacement jetways for default airports, and with "default airports", you mean *really* default airports and not, for example, handcrafted airports included either in the base sim on in various in World updates (those are not default, they are like 3rd party offered for free with the sim so they MUST be excluded like any other 3rd party airport), so you are really on a bare default airport and you see GSX jetways, they are modeled with the exact dimensions of the stock jetways, and are inserted in the exact same position as the default jetway was, so this excludes the last two issues.
If you are on an handcrafted airports, so it's not default, you MUST Disable the GSX replacement jetways, which is what GSX always does automatically when you first install it or when you run an Update but, if you downloaded a new World update (or in any other case when you add a new scenery after installing GSX), you should always return to the GSX Config Page to re-run the detection for 3rd party sceneries.
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GSX Support MSFS / Re: GSX Pro + KSDF (Louisville) + UPS = Wrong front door stairs?
« Last post by virtuali on April 23, 2024, 12:06:16 am »The problem is not really the stairs are too small ( they are, but not so much ), but it seems more an issues of the airplane door not set correctly, which airplane is that exactly, and if it's already supported, have you maybe edited its profile?
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GSX Support MSFS / Re: MSFS loses focus when Couatl is restarted
« Last post by virtuali on April 23, 2024, 12:04:20 am »It we could prevent crashes, which seems to be very likely caused by issues with the Navdata API (so we cannot really prevent them), there wouldn't be any need for a restarter to begin with. Another confirmed reason for crashes, is having changed the properties for the Couatl engine to run as Admin, which is not how we install it, see here:
https://www.fsdreamteam.com/forum/index.php/topic,31450.msg200500.html#msg200500
We'll check if it's possible to either restart without getting focus or, possibly, giving back the focus to the sim.
https://www.fsdreamteam.com/forum/index.php/topic,31450.msg200500.html#msg200500
We'll check if it's possible to either restart without getting focus or, possibly, giving back the focus to the sim.
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GSX Support MSFS / Re: PMDG 737 - Catering and fuel after boarding ?
« Last post by virtuali on April 23, 2024, 12:01:23 am »I'm not sure what you are asking: if you don't want to use catering or fueling, because you already boarded passegners, just don't call them. Are you using the auto service option maybe ?
Surely not but, you need to make a precise report indicating everything, the airplane used, the airport used, if you have a problem, the precise exact sequence of operations you chose.
Quote
I always need to reset positin for pushback..
Surely not but, you need to make a precise report indicating everything, the airplane used, the airport used, if you have a problem, the precise exact sequence of operations you chose.
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GSX Support MSFS / Re: Catering animation not moving
« Last post by virtuali on April 22, 2024, 11:58:31 pm »The catering employee movement only works at the rearward. I can only hear the sound in the front and there's no movement of the employee. but It used to all work well before
You are using an unofficial set of vehicles, check if this happens with a stock operator instead.
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GSX Support MSFS / Re: MSFS GSX Pro no sound at all anymore.
« Last post by virtuali on April 22, 2024, 11:57:24 pm »Windows locale changes affect my work, so I would like to see official support as soon as possible.
You don't have to change your Windows locale entirely, only the one for non-Unicode applications, those that you need to be in Japanese are surely Unicode, so they won't be affected by this change.
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GSX Support MSFS / Re: GSX causing sim to Freeze
« Last post by virtuali on April 22, 2024, 11:56:07 pm »Also, check this thread here, because two users reported their continuing restarts were caused by having changed the properties for the Couatl .EXE to run as Admin (which is not how we install it and it's not required), and fixed it by setting it back to normal:
https://www.fsdreamteam.com/forum/index.php/topic,31450.msg200500.html#msg200500
https://www.fsdreamteam.com/forum/index.php/topic,31450.msg200500.html#msg200500
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GSX Support MSFS / Re: prosim start engine + pushback
« Last post by virtuali on April 22, 2024, 11:52:46 pm »Assuming this happens only on a Towabarless tug that raises the airplane, it might be caused by the airplane not allowing to turn the engines on, because GSX has frozen it and put it in a slightly pitch-up attitude, which might be interpreted by the airplane code as "flying", so there might be some custom code preventing to start an engine in that situation.
If this is the case (I can only guess), only the developer can fix it, by recognizing GSX is still pushing, which is clearly documented in the developers sections of the manual.
If this is the case (I can only guess), only the developer can fix it, by recognizing GSX is still pushing, which is clearly documented in the developers sections of the manual.
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GSX Support MSFS / Re: Could not find valid Navdata at this position, services are not available (GVBA)
« Last post by virtuali on April 22, 2024, 11:49:21 pm »It's a problem of the scenery, GSX needs a functioning taxiway network and all the stands that will be used with GSX need to be connected to it. Some developers fail to do that, and disable all taxiway layout to place new parking spot, without creating a new taxi layout. The scenery will have issues with AI for sure, so it must be fixed, not just for GSX.