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GSX Support MSFS / Re: No Services at Arrival Airport since Update 3.7.3

« Last post by virtuali on December 04, 2025, 02:17:50 pm »

The update to 3.7.3 is precisely what fixed that problem, but the next update might have an extra fix to prevent a rare situation that could still cause this.

The real reason why you see this, it's because GSX is far less likely to crash in flight now, because it does a lot of extra paranoia checks against bad data coming from the Navdata API, and since it's not crashing anymore, it's not even auto-restarting, which would always reset the services (of course).

GSX Support MSFS / Re: GSX no longer loads

« Last post by virtuali on December 04, 2025, 02:15:06 pm »

I don't know what it wrong with you: you posted a message yesterday morning, and already complained of not having received a reply the same evening. I'd say a reasonable standard would be to wait *at least* 24 business hours (taking into account timezone difference) before complaining of a lack of a response.

In any case, your log shows you haven't installed GSX correctly, because it's failing to create an object that is surely always installed. This can also happen if you manually copied the GSX packages in the Community folder, maybe when making a backup, so they are not Symbolic links anymore.

- If any of the GSX packages in the Community folder is not a Symbolic link (that's how it's installed by default), so it's missing the small arrow icon (so it's a real folder), REMOVE IT.

- Enter the FSDT Installer, select RELINK

- Run an update CHECK again to be sure everything is updated.

GSX Support MSFS / Re: VDGS showing wrong TTD

« Last post by virtuali on December 04, 2025, 02:07:58 pm »

Found the problem, will be fixed in the next update.

GSX Support MSFS / Re: Afterward Catering vehicle colliding with fuel truck

« Last post by airbus2000 on December 04, 2025, 01:49:42 pm »

Thank you so much Umberto for the prompt reply!

I will follow your suggestions

About ground crew animations? Is it something that you are planning to do in the future?

Cheers

P.s
Is there a way to enable underground refueling all the time and disable the fuel truck?

GSX Support MSFS / Re: Afterward Catering vehicle colliding with fuel truck

« Last post by virtuali on December 04, 2025, 01:41:22 pm »

Quote

[I understand you have bigger problems to solve, but these " little bugs" could be managed simplier and faster (?)

None of these are "bugs", you shouldn't confuse the lack of a feature (like extra crew animations) as bugs, they are just things we don't have (YET). A "bug" would be advertising a feature which doesn't work.

The catering has that size and the fuel truck has that size and the airplane door have that distance so, other than waiting for having a larger selection of vehicles ( so a smaller fuel truck might arrive for smaller airplanes), the problem is caused by having selected Fueling and Catering at the same time.

This happened likely because you are using the Fenix, and one of the option of its automation is Fuel+Catering -> Boarding. If you set it to Boarding->Fuel, and call Catering separately, the issue is fixed.

Another option is disabling the rear Catering door, so only the front catering will arrive.

GSX Support MSFS / Re: GSX Pro Map Opens Behind the Simulator Window

« Last post by virtuali on December 04, 2025, 01:33:33 pm »

I can't reproduce the problem, it normally opens on top here. There is plenty of complex code in GSX to allow that but, the problem is, it depends what other open applications are doing, because some of them might also have code to keep them on the foreground so, clearly, if more than one app is trying to do this at the same time, it's no telling which one will "win".

That is because GSX is not acting rudely, so after a few seconds of tries, it will give up trying to bring itself to the foreground, in order not to do to other apps what some other app is doing to it.

Imagine the mess if all your running apps were constantly actively forcing themselves on the foreground, it would be chaos ( Adobe apps, for example, do this for their entire startup, which is extremely annoying and bad behavior).

GSX Support MSFS / Afterward Catering vehicle colliding with fuel truck

« Last post by airbus2000 on December 04, 2025, 01:31:43 pm »

Hi,
Is there a way to fix this? (see screenshot)

With shorter airplanes (eg. A319) it's even worse.

Maybe a fix could be relocate differently the fuel truck?

Also, is there a way (maybe in the future) to implement more realistic animations for ground crew?

Eg. Closing airplane doors, removing chock and cones?

In my opinion, it's a lack of realism if before start up, everything disappear, like for magic haha.

I understand you have bigger problems to solve, but these " little bugs" could be managed simplier and faster (?)

Cheers.