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81
The pattern the FSDT Installer looks for the FSS-ERJ are:

fss-aircraft-e17x
fss-aircraft-e19x

So, all extra liveries must be in a package whose name *starts* with those patterns, like this:

fss-aircraft-e17x_afr_f-hbx

this would work as well:

fss-e175-aircraft-livery_afr_f-hbx
82
GSX Support MSFS / Re: 2D Map Pushback Unresponsive
« Last post by virtuali on December 05, 2025, 04:08:51 pm »
I cannot reproduce it and nobody else reported it, but the next update will have many updates on the map, so it might have improved your case (possible related to video drivers, since at some zoom levels we use DirectX, next version won't use it anymore)
83
GSX Support MSFS / Re: Terrible support
« Last post by virtuali on December 05, 2025, 04:05:57 pm »
First, you should NOT expect any support on Discord other than what is offered by other users. We don't have a Discord channel, the GSX channel on Discord you might have seen is a Community channel, is not run or owned by FSDT, and we never advertised to offer support on Discord anywhere. I sometimes go there to get a feel what users talk about and sometimes I help users when I have time, but it's not to be expected I'm just a regular user there.

About your problem:

GSX Manual Page 98 has a chapter dedicated to the most common reasons why the menu is not loading, called GSX Toolbar menu stuck on Loading, this is assuming the Couatl engine HAS started.

If the Couatl engine hasn't started, the page of the manual to look for is 96, the start of the Troubleshooting chapter.
84
GSX Support MSFS / Re: Failed to load GSX menu. Please wait, it might appear later...
« Last post by virtuali on December 05, 2025, 04:04:38 pm »
GSX Manual Page 98 has a chapter dedicated to the most common reasons why the menu is not loading, called GSX Toolbar menu stuck on Loading, this is assuming the Couatl engine HAS started.

If the Couatl engine hasn't started, the page of the manual to look for is 96, the start of the Troubleshooting chapter.
85
GSX Support MSFS / Re: FS2020, Jet Bridge misaligns from building to bridge.
« Last post by virtuali on December 05, 2025, 03:58:53 pm »
I asked the airport because so I could check if you had the latest GSX update installed, which I guess is your solution.
86
GSX Support MSFS / Re: 3.7.3 Messages are cut off?
« Last post by virtuali on December 05, 2025, 03:58:12 pm »
Of course it's not a 3.7.3 problem, it's a very well known bug of MSFS 2024 SU4 Beta that started with the Beta and doesn't happen in SU3 (or MSFS 2020).

Asobo has been notified of the problem and has logged in their bug list, since it's confirmed to be an SU4-specific bug, but there's no telling if the fix will make it in time for the SU4 release, or will be postponed for a future update.

The only thing sure, there's nothing we can do in GSX to fix it, because the main point of the bug, is that tooltip messages are ignoring the size and always display at the same fixed size, that's what the bug is about.
87
Happens in default airports but addons not affected.
By away I already found solution, I am all good.
88
GSX Support MSFS / Re: FS2020, Jet Bridge misaligns from building to bridge.
« Last post by virtuali on December 05, 2025, 03:54:08 pm »
Please clarify the airport.
89
GSX Support MSFS / Re: CYWZ (from marketplace) not activated, GSX not working
« Last post by virtuali on December 05, 2025, 03:53:32 pm »
because this would lack support.

There's no "lack of support": I replied to your message 3 days later with a question, you came back with an answer one year later, and I while I'll surely check this again (nobody reported it after your post), it might no longer be interesting for you to pursue this, since you already bought it again, but I really would like to point out we are not *intentionally* crippling the Marketplace version of our products: they are supposed to work.
90
More of my installed 3rd party add-on airports start showing overlapping parking spots. At gates with jetways this causes GSX to deactivate the jet-bridge and I'd need to use stairs instead. If I activate the jetway in settings I get informed the jetway don't work due to "Bad Jetway Data". at airports w/o these overlapping parking spots (even if they are in the "Enabled" column in GSX Config Menu) everything works fine!

I think you fundamentally misunderstood what the GSX Config page does and how GSX replacement jetways works. You said you are using 3rd party airports and, at 3rd party airports you MUST Disable GSX replacement jetways, always and no matter what.

The GSX replacement jetways are made exclusively for DEFAULT (bare default) airports, cannot be used for anything else, no handcrafted airports, no custom airports only available on premium version of MSFS and surely not 3rd party airports.

The Config page there, is not to "Enable jetways", is to PROTECT non-default airports from having their own jetways replaced by GSX! You are allowed to choose airports ONLY to add the extra ones (usually freeware) that, due to their non-standard naming used in their package folder, might have not automatically detected by the FSDT Installer to be excluded, that's the only choice you have but in general, ALL non-default airports must be on the Disabled side.

The duplicated parking spots on the map were caused exactly by not having done that, which is what the manual explains, at Page 7:

Quote
If you install a new 3rd party scenery, just installing it won’t result to automatically go here and reconfigure Jetway Exclusion, you should develop a habit to always check the GSX Config page after installing a new 3rd party scenery. Failing to do so, would result in Parking conflicts (visible as double Parking spots in the World
Map), and Jetways malfunctions

Quote
Then proceeded to shift the airport(s) with overlapping parking spots in GSX Config menu from "Enabled" to "Disabled" column and restarted MSFS2020. The overlapping parking spots were now gone and the jetway was working fine

Of course they work now, that's how you were always supposed to use the GSX Config page for 3rd party airports.


Quote
but when I requested boarding I was asked to open exit 2 (was already open) and if I require crew boarding (of course ;) I need the crew!), However no crew appeared and also no pax (even GSX was saying boarding in progress). still, baggage was loaded normally ...

This is a completely different issue, which can't be answered without knowing which airplane you are using and how it's configured.
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