Products Support > GSX Support MSFS

AFCAD File for add-on airport "LOWW" from Gaya Simulations

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mopperle:

--- Quote ---If this is the case only Gaya Simulations can solve this problem as mentioned in the GSX Manual.
--- End quote ---
TBH, FSDT delivers a product that does NOT work as the product page tells us. So it is up to FSDT to solve the problem and not GAYA.
Why does Umberto not give money to all those devs to get the files needed according to the manual?

virtuali:

--- Quote from: mopperle on August 20, 2022, 08:13:27 pm ---TBH, FSDT delivers a product that does NOT work as the product page tells us. So it is up to FSDT to solve the problem and not GAYA.
--- End quote ---

And what the Product page tell us ?

http://fsdreamteam.com/products_gsxpro.html


--- Quote ---While GSX already works automatically on any airports, default or 3rd party*....
...

* While GSX works automatically with every airport, it needs to read the airport .BGL file, which means, by default, airports bought on the MS Marketplace won't work well, because GSX would use data from the default airport, since it can't read the add-on scenery because of the Marketplace DRM encryption. This is not an issue for FSDT airports, becaue we'll install a DRM-free version of the airport file automatically for all our sceneries but, for 3rd party sceneries, you might need to ask the original developers if they would be willing to make available a file with at least the basic airport data, which can be used by GSX when placed in the GSX profiles folder.

--- End quote ---

thomasl123:
Dear All,

i bought Gaya LOWW over ORBX and i have the same problem with it.
I think in this case it doesn't matter from where you bought it.
The bad thing is, you don't get any help from Gaya!
I have from the beginning several issues with Loww from them.
Since more then a year i try via the Zendesk to get any help
or answer. Nothing!!! Then i have tried over ORBX, the don't feel
responsible, they just say talk to Gaya. So i think we won't get any
help from Gaya, cause they say Loww is finished and there will be no
updates anymore. Gaya closed all their communication. No board, no
Facebook nothing. Sadly that we don't have a choice like in P3d between Gaya
and Flytampa.

srcooke:

--- Quote from: virtuali on August 22, 2022, 02:07:19 am ---

And what the Product page tell us ?



--- End quote ---

But that was not the case at product release and a few days after:

AUA9085:

--- Quote from: thomasl123 on August 22, 2022, 09:55:18 am ---
The bad thing is, you don't get any help from Gaya!


--- End quote ---

Yeah, I tried also to get in touch with them to get some help but no reply to anything.
Looks like they are just interested in our money and nothing more.... :'(

I wont buy anything from them and I hope that FlyTampa will bring out LOWW sometimes.

I will switch over than I guess...

Sad that some devs dont feel so much communicative with the community like others do.

I really hope that we will get the jetway replacement stuff back into MSFS as we had in it in P3D.
No idea if something is planed in that way that we can modify the jetways same as in P3D, lets see :)

For the moment, its working "acceptable" for me in LOWW.  :)

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