Products Support > GSX Support MSFS
AFCAD File for add-on airport "LOWW" from Gaya Simulations
wined:
--- Quote from: AUA9085 on August 22, 2022, 12:05:48 pm ---
I wont buy anything from them and I hope that FlyTampa will bring out LOWW sometimes.
--- End quote ---
Same here.
Communication with Gaya went down, when they started to cooperate with MS on the World Updates for MSFS
Guess since then, they didnt care for any direct sales anymore.
The Forum is down, Support Tickets stay unanswered and I have very little to no hope they will even provide their AFCD file so we could at least fix ourseleves what they refuse to fix.
While for GSX there is a workaround to make it somewhat work, it doenst solve the many other issues this scenery has.
I really, really hope that FlyTampa or any other Developer will come up with a LOWW Scenery so I can buy that and never ever have to touch anything from Gaya again...
thomasl123:
Today i wrote this at the ORBX Forum,...i am sure they will delete it:
Newbie
Members
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Posted 56 minutes ago (edited)
Dear All,
now that GSX is out for MSFS2020, alot of users have issuses with LOWW from Gaya!
Some tried to contact Gaya, but they don't answer. There are problems cause of the AFCAD file.
http://www.fsdreamteam.com/forum/index.php/topic,26581.0.html
And Gaya is quiet.
What is wrong with the guys from Gaya?
I know that criticism is not nice to read, but why you guys from Orbx closed me out from my postings about the support from GAYA?
And sorry to tell you that...but you sell Gaya products, and if they don't react it is in your charge to get them on the line.
That's it.....And if Gaya says, the product is ready and there will be no updates,......sorry they had on their FB page from January
anounced and update from LOWW,....and ofc.....the page on FB is also deleted cause a lot of people wrote negative things about them
on their comments. Now think about it! One more thing,....on July 29th i sendet Gaya with a diffrent name and email on Zendesk a ticket (with the number 790) cause of the issues with LOWW! Till now i don't have any answer. I sendet pics with all the problems and they don't even react.
And if you think thta this is ok, then i will post your answer in the Avsim forum, and then we talk about the reacts.
I will see what the reaction will be!
AUA9085:
Understood, I am interested how Orbx reacts.
PS: Dont let this Post start to get an Gaya Sim. punish topic :)
thomasl123:
This must be a punished topic to GAYA, cause i have payed about more then € 500 for their products from MSFS 2020, and i don't get any answer from them? On anything what they are selling.....This must be said. It is like you buy a car and the producer is telling you we are not responsible for it.....c'mon... that is not fair...... :(
Sorry Uberto, i know that the support from GAYA has nothing to do with you,......but i am really angry about ORBX and GAYA not to get any help for their grap....
virtuali:
--- Quote from: srcooke on August 22, 2022, 10:10:57 am ---But that was not the case at product release and a few days after:
--- End quote ---
We posted the web page several days before release, then we updated it on release day and the day after, and that one also is being cached by cloudflare, so it doesn't update immediately for everybody.
But that's besides the point. The point is, we were always VERY CLEAR, each time when users asked about it (because it's well known that Marketplace airports are encrypted), what the MS Marketplace airports situation would have been with GSX, and what workaround we would use:
February 2021 ( FIRST GSX PREVIEW )
https://www.avsim.com/forums/topic/595011-gsx-in-msfs-2020-first-preview/?do=findComment&comment=4466986
July 2021
https://www.avsim.com/forums/topic/604238-soshould-we-not-purchase-through-the-marketplace/?tab=comments#comment-4583800
August 2021
http://www.fsdreamteam.com/forum/index.php/topic,25411.msg167130.html#msg167130
August 2021
http://www.fsdreamteam.com/forum/index.php/topic,25456.msg167306.html#msg167306
August 2021
http://www.fsdreamteam.com/forum/index.php/topic,24115.msg160284.html#msg160284
September 2021
https://www.avsim.com/forums/topic/607051-any-update-or-timeline-for-gsx/?do=findComment&comment=4621249
https://www.avsim.com/forums/topic/606565-gsx-294-update-for-p3d5-multi-liveries/?do=findComment&comment=4617313
November 2021
https://www.avsim.com/forums/topic/610954-had-a-pretty-serious-gsx-update-this-morning/?tab=comments#comment-4672909
August 9th, 2022
https://www.avsim.com/forums/topic/622693-fsimstudios-cyeg-released/page/2/?tab=comments#comment-4822339
So no, it's not as if we haven't been opaque about it.
But that's even besides the REAL point, which makes this whole argument completely moot: there's a new API coming in the MSFS SDK (will be first released in SU10) which should allow to read the airport data directly from the sim, instead of having to open the .BGL files.
If this works as advertised, it will simplify GSX's a lot, and make it way more user friendly, because it won't likely need an airport cache anymore, and will read data for Marketplace airports as well, in addition to default "Premium" airports so we plan to use it, and this would eliminate the requirement of having to obtain a DRM-free copy from the scenery developer for GSX use.
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