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GSX freezes during deboarding and boarding

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dugspa:
Thanks for your reply.

Got it thanks! so that clears a incomplete update. So definitely need to keep looking in the sim. I have done another update when I responded, so I'll try again and feed back.
Thanks for your time
Paul

dugspa:
Just an update: GSX crashed the same way during refueling. I got a couple of messages to track the progress, then never finished. Impossible to start boarding, restart couatl or anything...
Panic logs...

couatl v4.8 (build 4800)
panic log started on Sat Aug 20 21:38:32 2022

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\fuelTruck.py", line 816, in do
AttributeError: 'NoneType' object has no attribute 'playAnimation'
{'Airport': 'EDDN', 'Requested assistance services at': 'Gate 14', 'User Pos': (49.49556453107756, 11.075148185174696, 321.323 m, 2.50308 m, 187.52606816178996, 0.015200648456811905, 0.011344640515744686, -0.0, 2.5511759651184085, 1.0)}
View changed to Spot
View changed to Spot

virtuali:
Try this installer, it's not MSFS-specific, it's just an offline copy of the files you were *supposed* to get from the servers:

http://www.fsdreamteam.com/forum/index.php/topic,26480.msg175191.html#msg175191

Before we can look into possible issues, we need to be sure you get the right files.

dugspa:
Hi Umberto,

Thanks for getting back to me! Happy to try that when I'm back from work. Also I need to say I've found maybe a beginning of a root cause:
I reinstalled UK2000 EGSS which was one impacted scenery, after, due to another active AFCAD only 1 gate was appearing in the editor. However after replacing a GSX profile file, all came back on next sim restart, and indeed GSX worked fine during refuel, boarding and pushbike. Arriving in LEMD (LarinVFR) all doors were in the editor and GSX started deboarding.
Quid, what happen if you have a gate not in the editor but still in the afcad and profile? Could that cause that? Before updating, I'll try on another airport impacted see if more gates are available and if it crashes.

dugspa:
Hi Umberto,

I have to contradict myself. This morning fueling failed twice at LEMD. One before and one after the update via the Live updater. Latest panic log below, after update.


--- Code: ---couatl v4.8 (build 4800)
panic log started on Tue Aug 23 10:59:07 2022

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\fuelTruck.py", line 816, in do
AttributeError: 'NoneType' object has no attribute 'playAnimation'
{'Airport': 'LEMD', 'Requested assistance services at': 'Gate T 14', 'Requested parking services to': 'Gate T 14', 'User Pos': (40.466632172093306, -3.568369560417657, 612.096 m, 2.49626 m, 268.82758872705745, 0.01505910325795412, 0.011344640515744686, 0.0, 2.5511759651184085, 1.0)}
View changed to Spot
View changed to Spot
--- End code ---


Thanks for your time

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