Products Support > GSX Support FSX/P3D

GSX freezes during deboarding and boarding

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dugspa:
Hi Umberto,

Sorry, I'm an idiot  ;D let me try the offline updater. Misread, apologies

Letting you know,

Cheers
Paul

dugspa:
Hi again,

Just tried, crashed again.


--- Code: ---couatl v4.8 (build 4800)
panic log started on Tue Aug 23 11:18:57 2022

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\fuelTruck.py", line 816, in do
AttributeError: 'NoneType' object has no attribute 'playAnimation'
{'Airport': 'LEMD', 'Requested assistance services at': 'Gate T 14', 'Requested parking services to': 'Gate T 14', 'User Pos': (40.4666321721122, -3.5683695602415426, 612.096 m, 2.49635 m, 268.8275771163905, 0.015057644806802273, 0.011344640515744686, 8.767218462141836e-05, 2.5511759651184085, 1.0)}
View changed to Spot
View changed to Spot
Connection with Prepar3D v4 lost (has it crashed?)
disconnected from SimConnect.
--- End code ---

I'll try a full reinstall.

dugspa:
Hello.

After uninstalling GSX, run the addon manager, download the GSX installer but disconnecting the internet before the update, then re-installing the addon manager "simple and dirty" exe as P3D Couatl hadn't started before, well.. Same problem.

--- Code: ---couatl v4.8 (build 4800)
panic log started on Tue Aug 23 13:03:52 2022

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\fuelTruck.py", line 816, in do
AttributeError: 'NoneType' object has no attribute 'playAnimation'
{'Airport': 'LEMD', 'Requested assistance services at': 'Gate T 13', 'Requested parking services to': 'Gate T 13', 'User Pos': (40.46607522048176, -3.568256649212741, 612.097 m, 2.49691 m, 270.6673864429714, 0.01515628956258297, 0.011344640515744686, 8.709672761354324e-05, 2.5511759651184085, 1.0)}
View changed to Spot
View changed to Spot
--- End code ---

Sounds like it may not be the missing files things then? Or I'm lost.. I give up for now, I have been trying to fly for 3hrs and couldn't. I'll probably uninstall everything for now, maybe re-install the old version of GSX later. Let me know if you have further idea?

Cheers

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