Products Support > GSX Support FSX/P3D

GSX Issue after last update

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virtuali:

--- Quote from: Klaus Grey on October 05, 2020, 11:02:28 pm ---this happened after the last update. Everything was working fine before.
--- End quote ---

Sometimes it happens after an update because, sometimes the antivirus freaks out "just" because the program has been updated.


--- Quote ---Now, I'm gonna try what people has been saying because the support of the product that I payed for, is not helping
--- End quote ---

I don't know what you are referring to about that other users tried. Support here is giving you a solution that will work.

Of course, I only had to guess in your case because, opposite to other users that DID post their error log ( which clearly indicated they didn't had the latest files ), you haven't posted any so, I can only provide you with the most common suggestion.

Nap Qdr:
Now it's working after changing the Path in add-on config inside the FSDreamteam Addon Manager Folder, thank you all!

Guggibob:
So, if so, I have to apologize for my post, but actually I did not found the solution for this problem here in the forum. But will there be a chance, that we don't have to do the changes manually, but within the updater?

virtuali:

--- Quote from: Guggibob on October 06, 2020, 09:09:49 pm ---So, if so, I have to apologize for my post, but actually I did not found the solution for this problem here in the forum. But will there be a chance, that we don't have to do the changes manually, but within the updater?
--- End quote ---

No, because the updater correctly updates to the correct version for your simulator: that is 64 bit on a P3D 64 bit. This solution is only an emergency in case you have problems.

So, before trying that, it would be best if you re-enable the 64 bit version and try again, after being sure, absolutely sure and 101% sure you have:

- prevented the firewall from blocking the updater

- configured the antivirus to add the whole Addon Manager folder to the Exclusions list

Guggibob:

--- Quote from: virtuali on October 06, 2020, 10:52:31 pm ---
--- Quote from: Guggibob on October 06, 2020, 09:09:49 pm ---So, if so, I have to apologize for my post, but actually I did not found the solution for this problem here in the forum. But will there be a chance, that we don't have to do the changes manually, but within the updater?
--- End quote ---

No, because the updater correctly updates to the correct version for your simulator: that is 64 bit on a P3D 64 bit. This solution is only an emergency in case you have problems.

So, before trying that, it would be best if you re-enable the 64 bit version and try again, after being sure, absolutely sure and 101% sure you have:

- prevented the firewall from blocking the updater

- configured the antivirus to add the whole Addon Manager folder to the Exclusions list

--- End quote ---

I am a little bit scared to try this. In my opinion a dog with three legs runs better, than a dead one.  :-\ :-\ And cause I am a fool, I tried it. And I swear, I disabled Windows 10 Firewall and all of my P3D Staff is in the Antivirus Exclusion List. But it didn't work. I started P3D V4 and Coautl is not active. So what is going wrong? The dog is dead and I spent another hour with reanimating him.
This is, how my addon.xml looks like:

<SimBase.Document Type="AddOnXml" version="4,0" id="add-on">
  <AddOn.Name>FsDreamTeam Addon Manager</AddOn.Name>
  <AddOn.Description>FsDreamTeam Support software</AddOn.Description>
  <AddOn.Component>
    <Category>DLL</Category>
    <Path>C:\Program Files (x86)\Addon Manager\bglmanx64.dll</Path>
    <DLLType>PDK</DLLType>
  </AddOn.Component>
  <AddOn.Component>
    <Category>Scripts</Category>
    <Path>C:\Program Files (x86)\Addon Manager\Scripts</Path>
  </AddOn.Component>
  <AddOn.Component>
    <Category>Effects</Category>
    <Path>C:\Program Files (x86)\Addon Manager\Effects</Path>
  </AddOn.Component>
  <AddOn.Component>
    <Category>Sound</Category>
    <Path>C:\Program Files (x86)\Addon Manager\Sound</Path>
  </AddOn.Component>
  <AddOn.Component>
    <Category>SimObjects</Category>
    <Path>C:\Program Files (x86)\Addon Manager\Simobjects\Misc</Path>
  </AddOn.Component>
  <AddOn.Component>
    <Category>SimObjects</Category>
    <Path>C:\Program Files (x86)\Addon Manager\Simobjects\PBR</Path>
  </AddOn.Component>
  <AddOn.Component>
    <Category>EXE</Category>
    <Path>C:\Program Files (x86)\Addon Manager\couatl64\Couatl64_P3D.exe</Path>
  </AddOn.Component>
</SimBase.Document>

I also figured out, that when I doubleclick on couatl.exe, the scripting engine runs and can be found in Task Manager. When I doubleclick on Couatl64.exe nothing happens and the scripting enigine does not appear in the task manager.

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