Products Support > GSX Support FSX/P3D

GSX Issue after last update

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virtuali:
Your error log shows you don't have all the latest files in the Live Update.

- Be sure you don't have a firewall blocking the Live Update program

- Configure the antivirus to add the WHOLE Addon Manager folder to its exclusions.

Nap Qdr:

--- Quote from: virtuali on October 05, 2020, 10:09:11 pm ---Your error log shows you don't have all the latest files in the Live Update.

- Be sure you don't have a firewall blocking the Live Update program

- Configure the antivirus to add the WHOLE Addon Manager folder to its exclusions.

--- End quote ---

LMAO dude, seriously, you need to read all the comments, because we all said we don't have an anti virus and we already added the folder to Windows Security and Firewall.

virtuali:

--- Quote from: ngajardo on October 05, 2020, 10:51:05 pm ---LMAO dude, seriously, you need to read all the comments, because we all said we don't have an anti virus and we already added the folder to Windows Security and Firewall.
--- End quote ---

Maybe it might be funny you but, the log file is there for a reason, and is telling otherwise so, it would be best if you just trust what I'm saying, because that's the one and only reason for that particular error I see in the log.

Nap Qdr:

--- Quote from: virtuali on October 05, 2020, 10:53:36 pm ---
--- Quote from: ngajardo on October 05, 2020, 10:51:05 pm ---LMAO dude, seriously, you need to read all the comments, because we all said we don't have an anti virus and we already added the folder to Windows Security and Firewall.
--- End quote ---

Maybe it might be funny you but, the log file is there for a reason, and is telling otherwise so, it would be best if you just trust what I'm saying, because that's the one and only reason for that particular error I see in the log.

--- End quote ---

What do you mean? I already added everything as an exclusion and it's not working. My pc is new, I have nothing else but the game and I'm telling you, this happened after the last update. Everything was working fine before.
Now, I'm gonna try what people has been saying because the support of the product that I payed for, is not helping.

I'll keep you informed

virtuali:

--- Quote from: Guggibob on October 05, 2020, 08:07:50 pm ---Due to the lack of support from Virtuali, I suggest you start a career at FSDT.
--- End quote ---

I don't know what you are trying to say here. That solution WAS suggested by our supposed "lack of support", right on the RELEASE NOTES!

https://www.fsdreamteam.com/couatl_liveupdate_notes.html


--- Quote ---NOTE: If you have issues with the 64 bit version, and would like to go back to use the previous 32 bit version in P3D4/5, change the Path tag in the Documents\Prepar3d Addons\ADD-ON.XML file:

Addon Manager\couatl64\couatl64_P3D.exe

change it to:

Addon Manager\couatl\couatl.exe
--- End quote ---

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