Products Support > GSX Support FSX/P3D
GSX Crash on P3DV5 **SOLVED**
RVxSpeed:
Yeah & also before releasing of P3D V5 HF1 i had to run FSDT updater everytime before i run the simulator otherwise i had the simulator crash just calling the GSX service. GSX definitely have issues.
virtuali:
--- Quote from: RVxSpeed on June 02, 2020, 04:06:48 pm ---Yeah & also before releasing of P3D V5 HF1 i had to run FSDT updater everytime before i run the simulator otherwise i had the simulator crash just calling the GSX service. GSX definitely have issue.
--- End quote ---
Which means it was FIXED AFTER HF1 ? And that's precisely what proves, other than it was a problem in the simulator, which HF1 fixed ?
I had another look at your video, since the issue with sound stuttering seems to tell something and, in fact, what is really happening in your video is NOT that GSX is crashing the sim when it "removes its objects", or GSX is making the sound stuttering.
In your "crash" video, after you switched from the IVAO plugin back to the sim, what seems to be the parking brake release sound is being heard, and the windows sound volume icon appears, which means something has changed the sound Volume.
THAT made the sound stutters, not GSX. The vehicles were removed not because GSX was removing them, but because whatever audio-related thing happened there MADE the sim crash, which closed the connection with GSX and, when the sim disconnects from an add-on, it will automatically destroy every objects created by that add-on.
RVxSpeed:
Whatever i will mark GSX (latest version) NOT COMPATIBLE WITH P3D V5.0.24.34874
virtuali:
--- Quote from: RVxSpeed on June 02, 2020, 04:15:08 pm ---Whatever i will mark GSX (latest version) NOT COMPATIBLE WITH P3D V5.0.24.34874
--- End quote ---
GSX is fully compatible with P3D V5, that's a fact. Re-read my previous post about the sound problem, which might have mislead you thinking it was GSX.
virtuali:
--- Quote from: alexm90 on June 07, 2020, 11:27:36 am ---Im just shaking my head. As always virtualis "customer support" is maybe not incorrect but always very unfriendly.
--- End quote ---
Are you interested in the correct user friendly lie, or the correct "unfriendly" truth ?
--- Quote --- I have had the same encounter with him on different support queries. Its always a user error and if he's not having the problem, its not the FSDT product that is causing the fault. Or: No one else reported it. You read those statements all over the forum. Thats why I decided not to buy any more FSDT products and hopefully some other developer will come up with a better ground service than the buggy GSX.
--- End quote ---
That problem is, this is exactly what it really happens, most of the time. Including here. The last video of the OP confirms that: the simulator crashed because something acted on the audio card, and that MADE the simulator crash and that MADE GSX crash, resulting in GSX objects being removed.
The OP assumed that what made the sim crash was "GSX removing its objects", as if there was some kind of bug in "removing" object that made the sim crash. But at that stage, GSX is NOT removing anything, the removal was a consequence of the crash of the simulator caused by whatever made the audio volume change when the OP switched from an external program back to the sim.
And yes, of course, as explained so many times, GSX or Couatl CANNOT crash the sim, since an external .EXE cannot crash another .EXE. But something that handles the audio card CAN of course crash any application, because an audio driver CAN crash the sim.
And when the sim crashes, what will happen is exactly what was shown in the video, in this sequence:
- The simulator crashed because some audio issue. Clearly proven by the audio stuttering AND the audio volume icon moving.
- The simulator crashing abruptly MADE Couatl crash because of the abrupt interrupt in communication, so the user was mislead thinking "it's a Couatl crash", because it saw a Couatl crash in the Event Viewer, which is normal, since the simulator crash MADE it crash.
- When an add-on lose the connection to the sim, all its objects will disappear. That mislead the user assuming it was caused by "GSX removing its vehicles", when in fact at that time GSX is not removing anything. The objects disappeared because the simulator crashed because of the audio issue, Couatl crashed because the simulator crashed, and the GSX objects disappeared because the connection with the sim has been lost.
This is what REALLY happened so not, it's not "user's fault", which I obviously never said that, but it's NOT a GSX problem.
When we have a problem in GSX, we ALWAYS FIX IT, and this has been proven so many times along the years, that is not even worthy discussing it. When a problem is NOT a GSX problem, we clearly explain why it isn't, providing ample evidence.
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