Products Support > GSX Support FSX/P3D
GSX Crash on P3DV5 **SOLVED**
alexm90:
Thank you for your answer - I honestly wasnt expecting that, so thank you for that!
As I stated, your support was not wrong or incorrect its just the attitude behind it. I know for a fact that dealing with customers - especially flightsim customers - can be nerve-wracking. Of course you cannot support something when its not GSX's fault - but what I mean is, that you should consider your product working among other addons because that is what happens in reality. If a product runs on a clean sim and doesnt with other addons you simply cannot state that your product is fine and its the fault of all the others. That is the attitude Im talking about - and not especially with this OP and his problem.
I think we should work together not against each other. Of course you cant fix another developers product - but I hope you can see what I mean.
tangjuice81:
I just got this today, while pushing back using GSX. This is the first time this has happened.
Faulting application name: Prepar3D.exe, version: 5.0.24.34874, time stamp: 0x5eab3677
Faulting module name: VCRUNTIME140.dll, version: 14.25.28508.3, time stamp: 0x5e155520
Exception code: 0xc0000005
Fault offset: 0x000000000000137b
Faulting process id: 0xa24
Faulting application start time: 0x01d63cbfd339e1c7
Faulting application path: K:\P3D v5\Prepar3D.exe
Faulting module path: C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
Report Id: 93f261b4-8f97-4769-8c8f-d5ab543c44c8
Faulting package full name:
Faulting package-relative application ID:
This also
Application: Prepar3D.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FFF6044137B
Thanks for your support.
micstatic:
sorry to pile on. I'm getting these crashes (intermittent) when requesting pushback or stairs. Pics of event crash. This occurs in multiple different aircraft at multiple different airports. The only consistent thing is gsx.
https://imgur.com/a/3CPGVGg
RVxSpeed:
If you can't fix your product do not blame others. I already reported this & let me be clear with you this time THE SOUND ISSUE ONLY OCCURS IF I RUN GSX SERVICE. Your statement "When we have a problem in GSX, we ALWAYS FIX IT" is not true is a complete lie. This is just based on the user that i got to interact in social media. People have real lives to live. They don't have an eternetly coming into this forum knowing that support team doesn't even recongnize a problem as a problem.
RVxSpeed:
--- Quote from: alexm90 on June 07, 2020, 11:58:24 am ---Thank you for your answer - I honestly wasnt expecting that, so thank you for that!
As I stated, your support was not wrong or incorrect its just the attitude behind it. I know for a fact that dealing with customers - especially flightsim customers - can be nerve-wracking. Of course you cannot support something when its not GSX's fault - but what I mean is, that you should consider your product working among other addons because that is what happens in reality. If a product runs on a clean sim and doesnt with other addons you simply cannot state that your product is fine and its the fault of all the others. That is the attitude Im talking about - and not especially with this OP and his problem.
I think we should work together not against each other. Of course you cant fix another developers product - but I hope you can see what I mean.
--- End quote ---
Yes thank you for explaining this correctly. Actually umberto should a a remark on GSX(may have compatibility issue with other addons in P3DV5) that way people like me won't get triggered.
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version