Products Support > GSX Support FSX/P3D
GSX+P3DV4+QW787 Refueling Issue
mseder:
"Of course there is. It's in the Airplane customization page, the exact wording is "Show the FSX Fuel and Cargo page"
And of course it's NOT, see the image. I assume you're referring to "Show FSX "Fuel and cargo dialog" during refueling"
It's ticked so from your logic I assume, that option is set, which wasn't that surprising after all the information you received so far of GSX being involved in the refueling of my 787, right?
"A developer-made GSX.CFG in the airplane folder will take precedence over the GSX internal configuration. Maybe QW is supplying with a GSX.CFG with the option enabled ?"
Yes that is the case!
One of the parameters in that file tells refueling = 1 which I guess could be interesting in this case.
So are you now saying that with this knowledge, the random and unpredictable behavior from GSX side is Quality wings problem or?
Is there a way to solve this basic problem I've stressed for a year? A parameter that could be changed, a fix that can be done or something that creates stability in the GSX behaviour?
virtuali:
--- Quote from: mseder on January 31, 2022, 11:58:33 pm ---And of course it's NOT, see the image. I assume you're referring to "Show FSX "Fuel and cargo dialog" during refueling"
--- End quote ---
And OF COURSE it is, right in your screenshot!! It's enabled, when it shouldn't, but the option is clearly there, as I said it would.
--- Quote ---It's ticked so from your logic I assume, that option is set, which wasn't that surprising after all the information you received so far of GSX being involved in the refueling of my 787, right?
--- End quote ---
That's what I was saying all along: that airplane is not supposed to have that option set because, like most 3rd party airplanes, we flagged it to NOT use GSX for refueling.
--- Quote ---Yes that is the case!
--- End quote ---
Of course it is. GSX is made to be customizable, which means our internal settings always take a lower preference over either a developer-supplied file, or an user-made customization. If it didn't do that ( = our internal settings always taking precedence ), it wouldn't be much "customizable".
--- Quote ---]One of the parameters in that file tells refueling = 1 which I guess could be interesting in this case.
--- End quote ---
Yes, that's the option enabled.
--- Quote ---So are you now saying that with this knowledge, the random and unpredictable behavior from GSX side is Quality wings problem or?
--- End quote ---
Never said it's their fault. The option is enabled by default when you create a new configuration from scratch. It's likely they made it when developing the airplane so, BEFORE we created an internal configuration for the 787 ourselves so, that option stayed enabled, and still is, because ( due the priority system ), the developer-made .CFG file will always take precedence.
There's nothing "random" or "unpredictable" here. If that option is enabled, which should usually only be for default airplanes or 3rd party ( like freeway ) planes with 100% standard fuel system and no custom loader/fueler panels, it's entirely normal you'll see issues, because the plane own loader would likely conflict with GSX doing the refueling. That's why that option exists.
--- Quote ---Is there a way to solve this basic problem I've stressed for a year? A parameter that could be changed, a fix that can be done or something that creates stability in the GSX behaviour?
--- End quote ---
If you are still asking this, after all these explanations, it means you still haven't fully understood how GSX works WHEN THE AIRPLANE REFUEL ITSELF, which is the case for 3rd party planes when that option is set correctly.
Have you even tried DISABLING it, as it should ? The refueling process will work very differently then, you won't see the GSX dialog asking for fuel but, instead, a request from GSX to use the airplane own refueling method ( which can be a loader app or panel or an FMC option ). This is of course explained in the GSX manual, Page 18, the chapter named "Airplane with custom fuel systems"
Fragtality:
--- Quote ---Have you even tried DISABLING it, as it should ? The refueling process will work very differently then, you won't see the GSX dialog asking for fuel but, instead, a request from GSX to use the airplane own refueling method ( which can be a loader app or panel or an FMC option ). This is of course explained in the GSX manual, Page 18, the chapter named "Airplane with custom fuel systems"
--- End quote ---
Could you share with us what is in the internal DB - what does GSX send/read from QualityWings then? I'm just aware of the EFB which just instantly loads the Plane and does not have any Lvars which could allow to read the Fuel Quantity from there. There's also nothing much "Custom" with 787 - it uses the Standard Offsets/Variables for Center, Left, Right Main Tank. Which I use to load the Plane via my Tool without Problems (the EICAS is showing everything correctly). Since that is a "custom refueling system" I of course disabled this option^^
mseder:
"And OF COURSE it is, right in your screenshot!!"
What? You told me that the exact words are:
"Show the FSX Fuel and Cargo page" but the truth, which is proved by my image says
"Show FSX "Fuel and cargo dialog" during refueling".
You do see the difference but pretend something else right! I guess you feel embarrassed
Regarding the GSX.CFG and if it's provided by QW or not:
"Of course it is." Of course it is!! But in the previous post you speculated perhaps/maybe that was the case and now when I present the facts it turned out as "Of course it is", come on Umberto.
" it's entirely normal you'll see issues, because the plane own loader would likely conflict with GSX doing the refueling."
And here comes the bug creeping.
Your suggestion "as it should" is to turn off custom refueling for the 787 by ticking off that in the plane's configuration having GSX do nothing other than to ask the user to use the planes refueling system. That's not a solution, it's an escape Umberto.
Now, the manual states on page 18:
"GSX can handle both cases" and it's referring to 3rd party Custom fuel systems 1 With a progressive fueling and 2 With NO progressive refueling. Also in the GSX settings panel this can be combined with enabling the "Always Refuel Progressively".
The 787 belongs to the first category (Custom + Progressive) but GSX obviously can't handle it without running into problems, already described a year ago! The bug that you explain as "the plane's own loader would likely conflict with GSX doing the refueling". or as you put it "WHEN THE AIRPLANE REFUEL ITSELF". But...there is no loading of fuel happening in the 787! You can load the aircraft's fuel by instantly load it in the EFB, nothing else (Already mentioned by "Fragtality"). There is no basis for a conflict other than GSX itself!!
Your logic is flaw, it's not based on reality, you're making assumptions that is wrong trying to get away with that, and your standard comment "You don't understand how it works" please stop doing that, it doesn't serve the customers, FSDT or yourself.
Below everyone can find my recommendations for QW787 refueling with GSX 2
1 In the plane config
Enable "Fuel and cargo dialog" during refueling"
2 In the GSX Settings
Enable "Always refuel progressevely"
Disable "Detect custom aircraft system refueling"
With the above settings the below will happen after you request Refueling
1 Fuel truck arrives
2 A GSX window will offer a list of fuel amounts that you can choose from
3 THe tanks are filled progressivily, you can watch the FUEL amount increasing in the 787, very nice!
4 Refueling completed and the truck leaves
5 OR... if the fuel amount you asked for is not completed (one truck can't have it all)
6 GSX tells Another fuel truck is on its way
7 Truck nr 2 arrives and completes the refueling (hopefully, please try and get back)
Mats
virtuali:
--- Quote from: Fragtality on February 01, 2022, 02:34:44 pm ---Could you share with us what is in the internal DB - what does GSX send/read from QualityWings then?
--- End quote ---
I think I already explained it, quite clearly, there's a PRIORITY system so:
- Our internal database has the QW-787 set to NOT use the GSX fuel system
- The GSX.CFG files supplied by QW has re-set the option to USE the GSX fuel system. Because of the priority system, this option "wins"
- YOU, as the user, have the ability to change it again, using the Airplane configuration window so, if you disabled it, GSX will NOT Refuel the plane. Your own customizations always "win" against everything.
Also, the Airplane configuration page IS telling all the data sources available to GSX for that airplane, and it's listing them in priority order: the one down on the list are the ones with an higher priority.
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