Author Topic: DFW for FSX Serious start up Issue  (Read 46614 times)

marcanthonystorm

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Re: DFW for FSX Serious start up Issue
« Reply #30 on: September 04, 2010, 06:23:45 pm »
This is my exe.xml copy

<?xml version="1.0" encoding="windows-1252"?>
<SimBase.Document Type="Launch" version="1,0">
   <Descr>Launch</Descr>
   <Filename>exe.xml</Filename>
   <Disabled>False</Disabled>
   <Launch.ManualLoad>False</Launch.ManualLoad>
   <Launch.Addon><Name>EZdok camera addon</Name><Disabled>False</Disabled><Path>C:\Program Files (x86)\EZCA\EZCA.exe</Path></Launch.Addon><Launch.Addon><Name>Couatl</Name><Disabled>False</Disabled><ManualLoad>False</ManualLoad><Path>fsdreamteam\couatl\couatl.exe</Path></Launch.Addon></SimBase.Document>

virtuali

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Re: DFW for FSX Serious start up Issue
« Reply #31 on: September 04, 2010, 07:22:04 pm »
You only posted your XML, but haven't done what I've asked to do in my previous message, which would allow you to find what is the conflicting module.

So, I'll repeat the last instructions:

- Open you DLL.XML file with a text editor (eg. Notepad is fine), the file is located at %APPDATA%\Microsoft\FSX

- Look for all the <Disabled> tags, and change them to <Disabled>True</Disabled>

- Do this for ALL the <Launch.Addon> sections, EXCEPT for the Addon Manager one (bglmanx.dll) and the main section at the top of the file (which would disable the whole XML file so, you shouldn't change it)

- Save the file and exit.

- Do the same for the EXE.XML file, located in the same folder, disable all modules EXCEPT for Couatl (fsdreamteam\couatl.exe)

- Save the file and exit

- Launch FSX and see if it works. If it does, re-enable every module, one by one, check if FSX works, enable another module, and so on, until you find the conflicting one.

virtuali

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Re: DFW for FSX Serious start up Issue
« Reply #32 on: September 06, 2010, 02:18:14 pm »
Something doesn't add to your report:

- If you had the request to trust the 2 modules, it means there WAS a Addon Manager in DLL.XML file, and a Coutl entry in the EXE.XML, otherwise you wouldn't seen those requests.

- If you don't have the entries now, it means no software is loading. But, if FSX is crashing at 100% Loading, with no software loaded, it means the crash is NOT caused by anything related to our software, since it's not running at that point.

So, it seems you are having two entirely different issue:

1) No Addon Manager entries in the DLL.XML and no Couatl entries in the EXE.XML. Are you *really* sure about this ? Because this simply can't be happening. If your XML files were corrupted, the installer should have prompted you to recreate a correct XML from scratch so, it's just not possible you'd end up with no entries.

2) FSX crashing at 100%. This can't be caused by our modules or our scenery. It can't because, if it was an Addon Manager problem (not updated files, for example, or antivirus issues), FSX would quit right at the start, before reaching any menu. And, if your XML files don't have the entries, the modules are not loaded anyway so, they can't surely be the cause of the crash, if they are not loaded.

Try to MOVE your DLL.XML and your EXE.XML files to a different location (like, on your Desktop), then reinstall the scenery, the installer WILL create a new correct XML file with the entries. If not, then something is REALLY wrong with your system.

Just to be sure, the XML files are located at:

%APPDATA%\Microsoft\FSX

And, to be SURE you are looking at the correct files, turn on the option in Explorer to show the complete file name +file extension.

marcanthonystorm

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Re: DFW for FSX Serious start up Issue
« Reply #33 on: September 25, 2010, 07:03:59 pm »
Just wondering, since Im not the only person this has happened too because it also happened Spencer from Touch and Go Films.  What has the forum of Fsdt done to fix the problem.  I have read outside of this forum people having this issue and you are telling me to find what program conflicts, but wouldn't you know the answer by now. It is unfair that Im being asked to find the culprit when everything else on my system works well with each other.  The only program that is conflicting is Fsdt.  So what are you guys doing to correct this problem.  QW uses the same bglmanx.dll and it won't work either.  Mind you it all happened the day I put the DFW on my rig and put the password, then it went bizzerk.  Seriously, my system is fine but Fsdt should have used something other then Coautle to run their program. I have PMDG, Captain Sim all of the Aerosoft addons and UK 2000 too and no issue at all.  Im frustrated because Im out of almost 400 dollars because of your product and I'd almost rather post on my YouTube page, not to use any Fsdt products and with 460 subscribers and counting and 160,000 views, I know it will make an impact really fast.  I receive almost 1500 to 2000 views a day.  I went up 60 subs in the past 3 weeks.  So tell me how many more things should I change before I get a true answer, either I dont now Marc or this is the solution.  Please choose your words carefully when you reply because it's been over 2 months and you havent given me an answer just pot luck solutions that don't work.   I won't hesitate for a second to post on my Youtube page this problem with Fsdt.  Yes I am very disappointed. 

Respectfully

Marc

virtuali

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Re: DFW for FSX Serious start up Issue
« Reply #34 on: September 25, 2010, 09:16:19 pm »
Just wondering, since Im not the only person this has happened too because it also happened Spencer from Touch and Go Films.

It happen to many other people as well but, of course, we always fixed it in the end.

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What has the forum of Fsdt done to fix the problem.

Fixing all those that asked for help here, which what we always do, as can clearly seen from all the forum posts.

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but wouldn't you know the answer by now.

No, because what you are seeing it's just a diagnostic message from FSX that it can't load our module FOR ANY REASON. It doesn't mean the module is at fault, it simply mean it wasn't able to load it, for some reason.

But the *reasons* might be several, from the antivirus (most common one) to a conflict with another module, from a problem in the Windows trust system, to a problem with some Windows sytem libraries.

All those reasons happened, all of them has been fixed, but ALL of them started with that message, and they were all fixed using entirely different methods, depening on what the cause was in that single case.

So, you shouldn't do the mistake of confusing the diagnostic message with the cause, becuase the causes can be many and, unless we follow a way to troubleshoot it, there's no an "universal" solution to it.

Note that, in ALL cases when the problem was eventually fixed, it was ALWAYS something system related, antivirus-related, or other modules in conflict-related.

It was NEVER fixed by "fixing" or replacing our module, becaue there wasn't nothing wrong with it to begin with: it was just a matter of finding WHAT is causing it to fail on THAT specific system and, as I've said, the causes are many.

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It is unfair that Im being asked to find the culprit when everything else on my system works well with each other.

It might be in YOUR case  nothing is conflicting, then we'll proceed with other troubleshooting methods, and your issue will be fixed, as it was fixed to anyone that went here asking from help.

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The only program that is conflicting is Fsdt.

A program doesn't "conflicts" on its own. If there's is a conflict, it's with something else, otherwise it should fail on each and every system. Since it obviously doesn't, it's clear the conflict is something else, and it needs to be identified what is in your case, on your system.

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So what are you guys doing to correct this problem.

As as I've said, fixing the problem to everyone that asked for help here, as clearly demonstrated by following all posts, to their eventual conclusion, which alwasy was the problem was solved in the end, but with different methods because the causes can be several.

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QW uses the same bglmanx.dll and it won't work either.

That's normal. Since the file it's the same, if something on your system is causing it to fail, it won't change if it's installed with QW or with FSDT, it will still suffer from that "something else" on your system that is preventing to work.

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Seriously, my system is fine but Fsdt should have used something other then Coautle to run their program

Now I don't understand: you are saying the error is coming from bglmanx.dll, now you are saying is coming from Couatl.exe ? Please, clarify better: do you see the error on bglmanx.dll only, on Couatl.exe only, or both ?

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I won't hesitate for a second to post on my Youtube page this problem with Fsdt.

By posting all over the world about your problem, you will only show that your system had a problem, nothing more than that.

Since we have a Trial version of all our products, everyone can freely download them on his own system and 99.99% of the cases, he'll find they works just fine, and when they don't, he can come here and have the problem fixed.

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Please choose your words carefully when you reply because it's been over 2 months and you havent given me an answer just pot luck solutions that don't work.  

Your last message was on Sept. 4th, to that I replied in about 1 hour, asking to try something.

You are now replying 20 days later than what you have been asked to (trying to exclude any other modules to check for a problem) is "not fair".

It might be there's no conflct with another module, but before being sure of it, we need to test it so, please, do what you have been asked to because, if you have tried all the other usual solutions, like checking the antivirus and the trust system haven't worked, there might a chance there's another module in conflict.

Sometimes, it might be enough to change the module's loading *order*, and it migth do away but first, it needs to be identified if there is a conflict indeed, otherwise we don't have any way to know with *which* module we should exchange the loading order with.

So, we are now back to my last message, please try this:

- Open you DLL.XML file with a text editor (eg. Notepad is fine), the file is located at %APPDATA%\Microsoft\FSX

- Look for all the <Disabled> tags, and change them to <Disabled>True</Disabled>

- Do this for ALL the <Launch.Addon> sections, EXCEPT for the Addon Manager one (bglmanx.dll) and the main section at the top of the file (which would disable the whole XML file so, you shouldn't change it)

- Save the file and exit.

- Do the same for the EXE.XML file, located in the same folder, disable all modules EXCEPT for Couatl (fsdreamteam\couatl.exe)

- Save the file and exit

- Launch FSX and see if it works. If it does, re-enable every module, one by one, check if FSX works, enable another module, and so on, until you find the conflicting one.

virtuali

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Re: DFW for FSX Serious start up Issue
« Reply #35 on: September 25, 2010, 09:24:45 pm »
I'm waiting from your report.

Your message here has been removed from the other section, because you posted two copies of it.

Posting twice the same message, doesn't make our job any easier, and doesn't give you a better chance to get a reply, considering all your previous messages have been replied to in a timely matter.

So, either you chose to continue here, or in the other thread in General section, please, continue in a single thread only, because it gets very easy replying to the same person about the same problem in two threads at the same time, which is why one of your identical messages has been removed.
« Last Edit: September 25, 2010, 09:26:55 pm by virtuali »

marcanthonystorm

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Re: DFW for FSX Serious start up Issue
« Reply #36 on: September 28, 2010, 07:31:43 am »
I tried what you asked with changing the other addons to True and it didnt work.  Anyway thought you might like to watch my latest video.


virtuali

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Re: DFW for FSX Serious start up Issue
« Reply #37 on: September 28, 2010, 09:44:02 am »
Have you tried to install the latest Stand-Alone Addon Manager ? We had a small update last week.

http://www.virtualisoftware.com/binaries/setup_addonmanagerX.exe

Try this, if it doesn't work, I'll contact you via email to try a different version that we use for debugging.

marcanthonystorm

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Re: DFW for FSX Serious start up Issue
« Reply #38 on: December 16, 2010, 06:27:37 pm »
I opened this message and I did install new install you  sent me in September as you requested.  It didn't work.  It looked like it would, it went through the motions of getting my permission to run the programs and then BAM, Microsoft Flight Simulator has stopped working window pops up.  I am on Skype and my name is Marc Anthony Gonzalez, my email is Marcanthonystorm@hotmail.com and Im on Youtube Marcanthonystorm with 68 videos, over 690 subs and  225,763 views.  The last part of the msg when flight Simulator shuts off is "FSX process not found. FSX_handle:0" inside of Ezdoc window.  Please lets fix this problem I spent a lot of money on FSDT and Quality Wings. Im not reinstalling FSX one more time to repeat this whole scenery again. 

virtuali

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Re: DFW for FSX Serious start up Issue
« Reply #39 on: December 16, 2010, 07:07:00 pm »
I opened this message and I did install new install you  sent me in September as you requested.

That is probably outdated by now. Try with the current Stand-Alone Addon Manager installer found on the website, the link is the same as the previous message above.

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The last part of the msg when flight Simulator shuts off is "FSX process not found. FSX_handle:0" inside of Ezdoc window.

That kind of explain you are having issues: it's Ezdoc (don't know what it is, but it looks like an FSX addon) that has crashed. It's possible there's a conflict between the programs.

Try to remove this addon first, and use the current Addon Manager, not the one I've sent you in September.

If I recall correctly, you have been given a version which was linked with a different version of the C++ runtime.

If that fixed the issue back then, it clearly proves your problem is that your Windows installation has a corrupted install of the C++ runtimes we need to run. OR, it's possible another FSX addon you are using is trying to use that runtime in a wrong way, and triggers the conflict.

And besides, you still haven't reported back any results of the test I've asked you to do many times, which is of course the one and only way to know if there's a conflict with another addon.

I'll repeat the instructions here again:

- Open you DLL.XML file with a text editor (eg. Notepad is fine), the file is located at %APPDATA%\Microsoft\FSX

- Look for all the <Disabled> tags, and change them to <Disabled>True</Disabled>

- Do this for ALL the <Launch.Addon> sections, EXCEPT for the Addon Manager one (bglmanx.dll) and the main section at the top of the file (which would disable the whole XML file so, you shouldn't change it)

- Save the file and exit.

- Do the same for the EXE.XML file, located in the same folder, disable all modules EXCEPT for Couatl (fsdreamteam\couatl.exe)

- Save the file and exit

- Launch FSX and see if it works. If it does, re-enable every module, one by one, check if FSX works, enable another module, and so on, until you find the conflicting one.
« Last Edit: December 16, 2010, 07:11:18 pm by virtuali »

marcanthonystorm

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Re: DFW for FSX Serious start up Issue
« Reply #40 on: December 16, 2010, 07:15:31 pm »
Ezdoc Camera allows you to move the camera around the plane in any direction without restrictions.  It also gives you camera shake so the flight looks more real.  I had Ezdoc on here before with FSDT and it was fine. My problem started the day I installed the DFW scenery from FSDT.  Ever since then its not worked with FSDT or Quality Wings either. That's a little over 350 dollars down the drain.  Can you send me the link to the new addon Manager so Im getting the right one. Also I use Team Viewer too and I help others with there problems. Would it be too hard to do the same with me. thank you.
Marc

virtuali

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Re: DFW for FSX Serious start up Issue
« Reply #41 on: December 16, 2010, 07:55:08 pm »
I had Ezdoc on here before with FSDT and it was fine

For the 4TH TIME: Can you PLEASE TRY to do what I've asked ? Just to be SURE it's not a conflict with it ?

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Can you send me the link to the new addon Manager so Im getting the right one

As I've said in my previous message, the link hasn't changed from the message before.

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Also I use Team Viewer too and I help others with there problems. Would it be too hard to do the same with me.

Try installing the latest Addon Manager, and if still doesn't work, I'll try to reach you with Team Viewer.

marcanthonystorm

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Re: DFW for FSX Serious start up Issue
« Reply #42 on: December 17, 2010, 07:30:44 pm »
Ok i'll try to do it without the ez doc camera addon

marcanthonystorm

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Re: DFW for FSX Serious start up Issue
« Reply #43 on: December 17, 2010, 07:55:39 pm »
Well I removed the Ezdoc camera from my entire computer, then I installed the latest addon Manager from FSDT. I started up FSX and it asked me about Coutle and permission,
which I gladly gave and then the infamous window Microsoft Flight Simulator has stopped working popped up. Seriously, does anyone have the answer.  I have tried and tried and tried, I have
the PMDG working with everyone on my rig, Captain Sim works Ezdoc did work well, FS Recorder works, all of my UK 2000 scernery works, Aerosoft addons work.  The only thing that doesnt work
is FSDT software and Quality wings of which both use the Coutal and Bglmanx.dll which is conflicting.   HEEEEEEELLLLLLLLLLPPPPPPPP me.

virtuali

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Re: DFW for FSX Serious start up Issue
« Reply #44 on: December 17, 2010, 10:01:41 pm »
Well I removed the Ezdoc camera from my entire computer, then I installed the latest addon Manager from FSDT. I started up FSX and it asked me about Coutle and permission,

I haven't asked to disable just one module. I've said to remove *everything* except the bglmanx.dll from the dll.xml, and then:

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- Launch FSX and see if it works. If it does, re-enable every module, one by one, check if FSX works, enable another module, and so on, until you find the conflicting one.

So please, try this first.

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I gladly gave and then the infamous window Microsoft Flight Simulator has stopped working popped up.

Have you rebooted Windows before trying it again, which I think was already suggested several posts ago ? Reboot Windows, try again and ALLOW the module to run, even if it crashes, and try a couple of times but please, REBOOT Windows at least once.

If still doesn't work, to this:

- Go in the Windows control panel, and Uninstall ALL the istances of the Visual Studio 2005 redistributable runtimes. You might have more than one version, remove them all.

- Then, after removing everything related to VS2005, reinstall again these 3 files:

http://www.microsoft.com/downloads/details.aspx?FamilyId=32BC1BEE-A3F9-4C13-9C99-220B62A191EE&displaylang=en
http://www.microsoft.com/downloads/details.aspx?FamilyID=200b2fd9-ae1a-4a14-984d-389c36f85647&displaylang=en
http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-40ff-b072-9112bab119c2&displaylang=en

One after the other one, in this order. Use always the vcredist_x86.exe, even if your OS is 64 bit, we are dealing with 32 bit apps, so they need a 32 bit runtime.
« Last Edit: December 17, 2010, 10:05:00 pm by virtuali »