Author Topic: GSX 3.6.8 Jetways and stairs not working anymore  (Read 1520 times)

Kimchi

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GSX 3.6.8 Jetways and stairs not working anymore
« on: August 16, 2025, 02:23:52 pm »
Jetways and stairs dont work anymore after update 3.6.8. I deleted entire GSX, re installed it but at the majority of airports they wont move anymore

kingnorris

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Re: GSX 3.6.8 Jetways and stairs not working anymore
« Reply #1 on: August 17, 2025, 12:30:37 am »
Same here. I reinstalled and updated about 6 times. Still aren't working. >:( >:( >:(

And don’t tell me to read the manual; I’ve practically memorized it. And I’m not joining Discord just to get a quicker answer. The program is still broken.
« Last Edit: August 17, 2025, 01:27:35 am by kingnorris »

Kimchi

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Jetways dont move anymore and are not connected to buildings
« Reply #2 on: August 18, 2025, 10:05:04 am »
With update 3.6.8 jetways dont work anymore. I have tried this at many airports and none work. The jetways are also not connected to buildings

Kimchi

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Re: Jetways dont move anymore and are not connected to buildings
« Reply #3 on: August 18, 2025, 02:40:15 pm »
I have set all jetways to default and now all  MSFS default jetways are connected to buildings and they work on GSX command. The GSX jetways were not  connected to buildings and they did not respond on GSX command. And then i red that FSDReamteam said that GSX has nothjing to do with moving jetways...right

kingnorris

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Re: Jetways dont move anymore and are not connected to buildings
« Reply #4 on: August 18, 2025, 05:06:17 pm »
I tried enabling all jetways in the GSX configuration and they still don’t work. Only Flytampa’s Las Vegas add on, after moving those jetways to the disabled column, work.

I’ve given up and deactivated/uninstalled GSX.

virtuali

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Re: GSX 3.6.8 Jetways and stairs not working anymore
« Reply #5 on: August 20, 2025, 11:57:54 am »
You don't say which simulator you use, you don't say which airports you use, and if the jetways you are referring to are GSX replacement jetways for default airports.

Assuming yours is the the only case where GSX might be involved in issues with jetways, which is MSFS 2020, at bare default airports (not handcrafted/premium and surely not 3rd party), which is the only case in which you are supposed to see GSX replacement jetways (in all other cases, they must be disabled)

If this is your case, be sure you update GSX to the latest version, because in the latest version we updated all jetway replacement files to match MSFS 2020 recent SU16 Navdata, so jetways from GSX would now 100% match default airports updated to SU16, so their placement (good or bad), would match the ones from Asobo, just with a different model.

Instead, if you case is different, like:

- using MSFS 2024 (where no GSX jetways are even installed),

- using MSFS 2020 with handcrafted or 3rd party airports (where you should Disable all these airports from being replaced by GSX)

Basically, if you see either default jetways models or you see 3rd party jetways on a 3rd party airport, it means any problems you might have with jetways, is completely unrelated with GSX, which has no control over jetways, the only thing you must be sure of, is disabling GSX jetways on non-default airports.

virtuali

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Re: GSX 3.6.8 Jetways and stairs not working anymore
« Reply #6 on: August 20, 2025, 11:59:45 am »
I merged both topics, since you opened two threads asking the same thing. Please re-read what I wrote, carefully, and explain precisely what is your case.

kingnorris

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Re: GSX 3.6.8 Jetways and stairs not working anymore
« Reply #7 on: August 21, 2025, 09:39:52 pm »
The only 3rd party airport I have is KLAS. Those jetways were moved to the disabled column and work fine.

Every other airport is default and none work. Also like above, they’re not connected to the buildings. All default jetways are in the enabled column.

I have MSFS 2020. Everything was fine before updating to 3.6.8.

Offline installer used.