Products Support > GSX Support MSFS
Couatl engine hasn't started - How to report a problem
AFR7545:
hi. I have the same issue
Er-Ar:
I have added the log file to the attachment as you requested.
''I executed the installer, but nothing changed. Unfortunately, I still keep getting the same (Couatl engine hasn't started ) error at all airports.''
Then you should post your log, as explained in the other sticky thread named "Couatl engine hasn't started - How to report a problem
virtuali:
--- Quote from: AFR7545 on August 23, 2022, 06:28:35 pm ---hi. I have the same issue
--- End quote ---
Your log shows you haven't run the OFFLINE installer or, if you have, you must have started the Live Updater after it, which again got the outdated file. If you see the Live Update downloading anything, it's the indication your cloudflare node is not synched yet, so you need to run the OFFLINE installer again, and don't use the Live Update for the time being.
virtuali:
--- Quote from: Er-Ar on August 23, 2022, 10:47:22 pm ---I have added the log file to the attachment as you requested.
''I executed the installer, but nothing changed. Unfortunately, I still keep getting the same (Couatl engine hasn't started ) error at all airports.''
Your shows the program started, but couldn't even connect to the simulator. Try a Windows restart.
--- End quote ---
erichill336:
error file attached.
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