FSDreamTeam forum
December 23, 2014, 06:05:00 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: KIAH has been released!
 
   Home   Help Login Register  
Pages: [1]
  Print  
Author Topic: lax reactivation/reinstall  (Read 5386 times)
jlsullivan63
Newbie
*
Posts: 3


« on: December 23, 2011, 05:46:22 PM »

I am unable to retrieve my product code or serial number on old email account that no longer exists.  I purchased the cloud 9 lax scenery for fs2004 awhile back.  I tried going to the esellerate site and under this circumstance they tell you to put in a support ticket.  However there is no way to put in a support ticket unless you are a commercial account.  Neither do they show an email address for me to email to.  Can you please help me retrieve my numbers for this product.  I switched to windows 7 on my systems and when I restarted fs2004 the klax scenery went into trial mode again.  thank you for your help.  Jamie
Logged
virtuali
Administrator
Hero Member
*****
Posts: 17469



WWW
« Reply #1 on: December 23, 2011, 06:10:03 PM »

Since we are handling support for Cloud9, you should email us giving the email address you purchased with, so we can update your order with your new email.
Logged

jlsullivan63
Newbie
*
Posts: 3


« Reply #2 on: December 24, 2011, 12:36:53 AM »

what is that address?  thank you
Logged
virtuali
Administrator
Hero Member
*****
Posts: 17469



WWW
« Reply #3 on: December 24, 2011, 01:02:21 AM »

From our "Contact us" page:

http://www.fsdreamteam.com/contacts.html

Quote
To ask about your order, or activation/reactivation issues, please use email

Email link is on that page.
Logged

jlsullivan63
Newbie
*
Posts: 3


« Reply #4 on: December 24, 2011, 01:36:06 AM »

got it.  sent.  thank you
Logged
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.20 | SMF © 2013, Simple Machines Valid XHTML 1.0! Valid CSS!