If you can't fix your product do not blame others.
Nobody has obviously blamed "others". I'm only saying the audio problem you have is NOT caused by GSX.
I already reported this & let me be clear with you this time THE SOUND ISSUE ONLY OCCURS IF I RUN GSX SERVICE.
That doesn't mean it's caused by GSX, it's a problem with GSX, or it's something we could fix in GSX.
GSX is NOT changing the audio volume by itself. Something else is doing it and, of course, it's not normal that, just changing the volume would cause the simulator to crash.
Your statement "When we have a problem in GSX, we ALWAYS FIX IT" is not true is a complete lie.
It's the undeniable truth, proved by years of constant updates and fixes WHEN the problem is GSX.
This is just based on the user that i got to interact in social media.
Social media is full of flat-earthers and people that don't believe we went on the moon either so, I wouldn't use those them as examples of reliability.
People have real lives to live. They don't have an eternetly coming into this forum knowing that support team doesn't even recongnize a problem as a problem.
So, are you trying to say that, instead of coming on the ONLY place it would make sense to report a problem "because they have a life", they instead post on "social media", because their "life" is there ?
I know you don't like the cold hard fact that, other than you,
NOBODY HAS EVER REPORTED THAT KIND OF CRASH HERE, which doesn't play well with your fixation that GSX is the cause if your crash, because if it was, we would be obviously FLOODED by similar reports here.
So, instead of accepting that evidence the problem must be in something with your setup, you are trying to say people discuss it on "social media" instead...
Going back to sound, there is a KNOWN issue which ( of course ) is NOT caused by GSX, and results in sound being lowered/raised when the simulator windows goes in and out of focus, which is what you did in your video, see the discussion here:
https://www.avsim.com/forums/topic/547541-prepar3d-v44-lowering-the-sound-from-background-apps/As you can see in the thread, that's not a problem caused by GSX, of course. It's Windows *itself* that lowers/raise the volume and, you are ( again ) misled it's "happens with GSX only", just because GSX it's just another background app that results in its sound volume being changed BY WINDOWS when switching the in-focus window.
Normally, on a system that doesn't have any problems, the only think that happens is the volume changes so, what you really should ask yourself is:
WHY, when Windows acts by itself on the volume, what normally results in just the sound volume being lowered/raised, something that as you can see on the Avsim thread happens to everybody with NO crashes, on YOUR system it crashes the sim ?
That thread suggest a solution to prevent windows doing that so, maybe, if your audio card drivers don't respond well to that ( audio drivers CAN crash the sim, GSX CANNOT ), disabling that option might fix the problem for you.
