Products Support > GSX Support FSX/P3D

Couatl menu disappeared?

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JaJatheJetPlane:
Hi Umberto, thanks for the quick response. These are the programs I found in the control panel:

Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.3...
Microsoft Visual C++ 2008 Redistributable - x86 9.0.3...
Microsoft Visual C++ 2010 x64 Redistributable - 10.0....

I have Windows 7 64 bit. Which of these should I delete/reinstall?

Thank You!

virtuali:
Remove all the 32 bit versions of the 2005 runtimes, and download and reinstall all the 32 bit versions of the 2005 runtimes.

Yes, 32 bit even if you use Windows 7 x64, the 64 bit versions are only needed by 64 bit apps, and FSX is still a 32 bit app.

JaJatheJetPlane:
Thanks Umberto, I uninstalled both of the Microsoft Visual C ++ 2005 Redistributable programs and downloaded the programs from the links you posted. Unfortunately I still get the error message and couatl crashes. Do you know how this was caused? Because it was working fine one day, and I instantly get the error the next day :-\

Thanks

virtuali:
Try a Windows Update after you installed those runtimes, it's likely it will find updated versions/fixes, and install all the optional downloads too, sometimes the VC++ libraries are being fixed even by other things that seems unrelated, like .NET, etc.

JaJatheJetPlane:
No luck. This time the couatl updater popped up immediately and when I clicked "update" I got the runtime error again. The update still installed, but when it was done, the "Couatl powered products" option was gone :(. I probably didn't get the error from updating because it happened at around the same time that it usually does.

Thanks Umberto

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