Products Support > GSX Support FSX/P3D
Couatl menu disappeared?
JaJatheJetPlane:
Hi Virtuali,
I just bought GSX yesterday. AMAZING product ;D, it adds so much realism to the game. Just one thing though, yesterday I tested it out, it worked great, and I shut down my computer. Today, I went to play FSX again and for some reason the Couatl menu is gone and ctrl + F12 doesn't work :-\. The addon manager shows that it is installed and active, so i'm not sure what happened. I didn't do anything to my computer or FSX besides shut it down.
Any Ideas?
Thank You!
virtuali:
Try to exit from FSX, reboot Windows and see if it works.
JaJatheJetPlane:
Hi Umberto, I tried rebooting but that didn't seem to help. I did notice some kind of runtime error on startup though. This happened both times, do you think it's related to couatl?
JaJatheJetPlane:
Ok, the message I get is
Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program Files (x86)\Microsoft Games...
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
I get this error about 30 seconds after FSX loads up and I noticed that the Couatl menu is there before I get the error, and then disappears.
Thank You!
virtuali:
This seems to indicate your Visual C++ libraries are missing/corrupt or not the right version. Try the following:
- Go in the Windows control panel, and Uninstall ALL the instances of the Visual Studio 2005 redistributable runtimes. You might have more than one version: remove them all.
- Then, after removing everything related to VS2005, reinstall again these 3 files:
http://www.microsoft.com/downloads/details.aspx?FamilyId=32BC1BEE-A3F9-4C13-9C99-220B62A191EE&displaylang=en
http://www.microsoft.com/downloads/details.aspx?FamilyID=200b2fd9-ae1a-4a14-984d-389c36f85647&displaylang=en
http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-40ff-b072-9112bab119c2&displaylang=en
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=26347
AFTER installing all the runtimes, it could be useful running Windows Update and update everything, including the optional downloads.
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