Author Topic: MSFS 2024 - New PMDG 737-800 Seated Passengers Disappear  (Read 348 times)

kityatyi

  • Full Member
  • ***
  • Posts: 104
MSFS 2024 - New PMDG 737-800 Seated Passengers Disappear
« on: December 19, 2025, 09:29:24 pm »
Currently, passengers seems to disappear as soon as they reach their seats, in the new PMDG 737-800. Can someone confirm the same, or is it something on my end only?

pete_auau

  • Hero Member
  • *****
  • Posts: 529
Re: MSFS 2024 - New PMDG 737-800 Seated Passengers Disappear
« Reply #1 on: December 20, 2025, 05:09:57 am »
Currently, passengers seems to disappear as soon as they reach their seats, in the new PMDG 737-800. Can someone confirm the same, or is it something on my end only?
since this is the new release you will find  that its needs to be updated by umberto

trisho0

  • Sr. Member
  • ****
  • Posts: 420
Re: MSFS 2024 - New PMDG 737-800 Seated Passengers Disappear
« Reply #2 on: December 20, 2025, 05:26:05 am »
I have the same thing, pax disappeared right after seated. It is a common issue with PMDG planes.

Patricio Valdes

cpalmer41

  • Newbie
  • *
  • Posts: 5
Re: MSFS 2024 - New PMDG 737-800 Seated Passengers Disappear
« Reply #3 on: December 20, 2025, 04:01:10 pm »
I saw PMDG is removing gsx compatability. When every other developer is moving towards gsx integration, theyre pulling away. I guess since they only care about xbox and ps5, us pc guys no longer matter.

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 53178
    • VIRTUALI Sagl
Re: MSFS 2024 - New PMDG 737-800 Seated Passengers Disappear
« Reply #4 on: December 20, 2025, 04:47:56 pm »
You can't have Seated Passengers on an unsupported airplane, and a supported airplane must be added to both the FSDT Installer and the GSX code as well. Support for the PMDG 738-800 has been added in today's update, version 3.7.4

trisho0

  • Sr. Member
  • ****
  • Posts: 420
Re: MSFS 2024 - New PMDG 737-800 Seated Passengers Disappear
« Reply #5 on: December 21, 2025, 08:38:54 pm »
You can't have Seated Passengers on an unsupported airplane, and a supported airplane must be added to both the FSDT Installer and the GSX code as well. Support for the PMDG 738-800 has been added in today's update, version 3.7.4

Hi Umberto, after updated to version 3.7.4 today I have this screenshot. Is it normal to see all jetways enabled when I have several Addons airports installed?

Patricio Valdes

storemaster

  • Newbie
  • *
  • Posts: 10
Re: MSFS 2024 - New PMDG 737-800 Seated Passengers Disappear
« Reply #6 on: Today at 03:47:24 pm »
I cant see my seated passengers in the pmdg 737-800. The door is open.
Only while deboarding, they show up and begin deboarding. Do I miss any step?

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 53178
    • VIRTUALI Sagl
Re: MSFS 2024 - New PMDG 737-800 Seated Passengers Disappear
« Reply #7 on: Today at 04:51:53 pm »
Hi Umberto, after updated to version 3.7.4 today I have this screenshot. Is it normal to see all jetways enabled when I have several Addons airports installed?

No, it's not, click the exclude 3rd party again. Which should have been done automatically during the update anyway.

storemaster

  • Newbie
  • *
  • Posts: 10
Re: MSFS 2024 - New PMDG 737-800 Seated Passengers Disappear
« Reply #8 on: Today at 05:21:04 pm »
Any idea regarding my question?

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 53178
    • VIRTUALI Sagl
Re: MSFS 2024 - New PMDG 737-800 Seated Passengers Disappear
« Reply #9 on: Today at 05:25:28 pm »
Any idea regarding my question?

If you mean MSFS 2020, then yes, I can reproduce it, will be fixed later today in an hotfix (no version change)

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 53178
    • VIRTUALI Sagl
Re: MSFS 2024 - New PMDG 737-800 Seated Passengers Disappear
« Reply #10 on: Today at 05:27:18 pm »
Any idea regarding my question?

Will be fixed in an hotfix later today.

storemaster

  • Newbie
  • *
  • Posts: 10
Re: MSFS 2024 - New PMDG 737-800 Seated Passengers Disappear
« Reply #11 on: Today at 05:28:05 pm »
Any idea regarding my question?

If you mean MSFS 2020, then yes, I can reproduce it, will be fixed later today in an hotfix (no version change)

sorry, haven't mentioned. No, I am using MSFS24

trisho0

  • Sr. Member
  • ****
  • Posts: 420
Re: MSFS 2024 - New PMDG 737-800 Seated Passengers Disappear
« Reply #12 on: Today at 06:00:54 pm »
Hi Umberto, after updated to version 3.7.4 today I have this screenshot. Is it normal to see all jetways enabled when I have several Addons airports installed?

No, it's not, click the exclude 3rd party again. Which should have been done automatically during the update anyway.
Many thanks! Have a nice, wonderful Christmas.

Patricio Valdes

storemaster

  • Newbie
  • *
  • Posts: 10
Re: MSFS 2024 - New PMDG 737-800 Seated Passengers Disappear
« Reply #13 on: Today at 07:49:09 pm »
Got it working. Unlike the Fenix and others, I have to use gsx boarding to see the pax physically seated.  Its not enought to load the weight.
« Last Edit: Today at 08:45:03 pm by virtuali »

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 53178
    • VIRTUALI Sagl
Re: MSFS 2024 - New PMDG 737-800 Seated Passengers Disappear
« Reply #14 on: Today at 08:45:54 pm »
Got it working. Unlike the Fenix and others, I have to use gsx boarding to see the pax physically seated.  Its not enought to load the weight.

Yes, the Fenix and other better integrated airplanes are also setting the seats dynamically if you change the payload. If they don't do that, you must use GSX boarding instead.