Jetway moving on its own MSFS 2024

[laking]

I have the following problem with GSX in MSFS 2024. I'm using the Fenix A320. At the gate, the jetway keeps retracting on its own. Sometimes it never happens, and sometimes it happens several times. I have the same problem with the A350 from inibuilds. The airports are always add-ons. How can I solve this problem? Thanks for helping.

Stefan

[virtuali]

You can disable the feature to call the jetway automatically from the Fenix EFB.

[laking]

The solution is simple: Uninstall gsx, then reinstall.

I won't use the update function anymore; I constantly have problems with it. Umberto, updating just doesn't work!

[virtuali]

Of course Uninstalling/Reinstalling GSX won't change anything about how the jetway behaves when using the Fenix, which is only controlled through the EFB setting.

GSX NEVER operates the jetway automatically, it will do it only in these two cases:

- When you call Boarding or Deboardin

- When you call "Operate Jetways".

Clearly, if you have the Fenix calling GSX Boarding or Deboaring by its own (replacing "you"), the automatic Jetway function in the Fenix EFB should be disabled, otherwise a double trigger might possibly happen if they tried to do the same thing.

[laking]

I always have disabled the automatic Jetway function.