Author Topic: MSFS 2024 Unable to load IAH with Max 8 or Fenix (after BFU)  (Read 25938 times)

TheDavid737

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Something about this specific addon airport with the iFly Max 8 and as of today the Fenix airplanes. I have tested multiple airports, aircraft, and liveries. Aerosoft CRJ and PMDG at FSDT IAH load ok. When I disable FSDT IAH and use default, the Max8 loads ok.

Most of the time, when I click Start Flight, the flight never loads, even after hours of waiting. When it does load in, CTD shortly after.

Able to reproduce using the Max 8 UAL livery by Javiation through ifly manager, at Gate C5, and Fenix A319 CFM United Livery through livery manager at Gate C12. On one occasion I had to reboot PC to get sim to load after a CTD.

I can't speak to PMDG but it seems using a native 2024 aircraft, I can reproduce these results same occurs.

Another friend is reporting same symptoms.

I am happy to provide any logging or screenshots necessary to assist. Just wanted to see if anyone else is running into this?

debbert

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Re: MSFS 2024 Unable to load IAH with Max 8 or Fenix (after BFU)
« Reply #1 on: August 03, 2025, 08:47:45 pm »
Hey dude!

I get the same thing! I tried to duplicate your issue right now at gate A10. I chose to use a different gate to make sure it was airport wide and not just C5. Upon hitting "Fly Now" the simulator crashed just like yours did!!! This is really weird and I love flying into IAH, so I'm glad you brought this up to FSDT's attention. I'm afraid I can't fly in there anymore because of this issue. I actually reached out to IFly and they wanted me to discuss this further with FSDT because they think it might be an issue with the scenery.

By the way, i also tested the BFU like you did, and I got another crash!

FSDT -- please investigate this! I miss being able to fly into IAH! Why is this happening?

Davis

debbert

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Re: MSFS 2024 Unable to load IAH with Max 8 or Fenix (after BFU)
« Reply #2 on: August 21, 2025, 11:58:49 pm »
Hey Umberto, what's going with this scenery not working, boss? I'd love to use it in 2024 but I can't, boss.

virtuali

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Re: MSFS 2024 Unable to load IAH with Max 8 or Fenix (after BFU)
« Reply #3 on: August 27, 2025, 01:22:23 pm »
Tested it now, can't see any problems, this is with the latest Fenix installed, which also called automatically the jetway through its automation. VGDS works, showing GSX is working normally as well.

DefiantPrawn

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Re: MSFS 2024 Unable to load IAH with Max 8 or Fenix (after BFU)
« Reply #4 on: September 02, 2025, 06:36:52 pm »
I am also having the same issue with the Fenix with this scenery as of today with the latest update.



***Update***

Did a full reinstall of KIAH on the FSDT installer and that has fixed the problem for me so far.
« Last Edit: September 02, 2025, 07:00:34 pm by DefiantPrawn »

debbert

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Re: MSFS 2024 Unable to load IAH with Max 8 or Fenix (after BFU)
« Reply #5 on: September 04, 2025, 05:19:39 pm »
Umberto thx for the reply — per Prawns reply, I will reinstall IAH to see if that fixes the issue. Might there be some documentation you’d like to see to diagnose the issue, should the reinstall not work?

« Last Edit: September 04, 2025, 05:21:16 pm by debbert »

debbert

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Re: MSFS 2024 Unable to load IAH with Max 8 or Fenix (after BFU)
« Reply #6 on: September 05, 2025, 10:44:57 am »
Umberto -- just reinstalled IAH, still happening. Freezes right after spawning at the airport...any gate/runway/any plane like fenix/crj, I attached GSX log files that may help you figure out why.



Please let me know asap.

Davis
« Last Edit: September 05, 2025, 10:46:52 am by debbert »

TheDavid737

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Re: MSFS 2024 Unable to load IAH with Max 8 or Fenix (after BFU)
« Reply #7 on: September 06, 2025, 03:38:10 am »
I am also having the same issue with the Fenix with this scenery as of today with the latest update.



***Update***

Did a full reinstall of KIAH on the FSDT installer and that has fixed the problem for me so far.

Hi DefiantPrawn, have things still been working since your reinstall? I have tried removing all addons, reinstalling both FSDT IAH and GSX completely. I have narrowed my issue down to GSX. I even run into an issue where taking off from HOU, flying over IAH on a departure, I get a CTD as soon as I get into close proximity to IAH, even when FSDT IAH removed completely. So I am crashing even with default IAH scenery it seems now.

Tested it now, can't see any problems, this is with the latest Fenix installed, which also called automatically the jetway through its automation. VGDS works, showing GSX is working normally as well.

Virtuali, I went ahead and attached a log from one of my flights were I was not able to load into IAH. I initially thought it was the scenery but It seems when I disable GSX, I can get into both default and FSDT IAH without issue. Then as soon as I enable GSX, the sim freezes. It doesn't really crash, just locks up and becomes unresponsive. I have to kill it in task manager. If I try to load into IAH with GSX running, I can get in all the way maybe 1 in 10 times, but the other 9, I get the same locked up sim before I can get to the airplane. If it is one of the times I can get into flight all the way with GSX running, I either get a freeze or CTD after a minute or two. Also as noted above to DefiantPrawn, I can even take off from HOU, GSX running, all is good. Then as soon as I get anywhere close to IAH (default or FSDT IAH, either one) then I get a full CTD. Hopefully the attached log might help see what my sim is doing? If there is other logging or anything specific I can do to help you please let me know and I will get it to you. Thanks for your help :)

p.s. I am getting theses symptoms in the Fenix A319/32/321 after the BFU, the iFlymax 8, and the PMDG 777-300. I don't seem to get this issue with the current version of the CRJ though. I was able to land at IAH one time without issues, but as soon as I pulled up to the gate, the sim crashed.


***UPDATE*** 09/05/2025 - 9:13PM CT
I jumped into the sim in the Fenix A320 at C4 with FSDT IAH and GSX both. Loaded in just fine, no issues. All seemed well. Restarted Couatl via the GSX menu and as then CTD. Log from this most recent event is attached now as well called "09052025_Coutal.log.txt" and additionally added the couatl64_boot log as well, called "09052025_couatl64_boot.log.txt"
« Last Edit: September 06, 2025, 04:17:24 am by TheDavid737 »

virtuali

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Re: MSFS 2024 Unable to load IAH with Max 8 or Fenix (after BFU)
« Reply #8 on: September 08, 2025, 04:56:03 pm »
As I've said, I cannot reproduce the problem, KIAH works fine here. Your log doesn't show any GSX errors, it just said MSFS crashed and correctly detected the event.

TheDavid737

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Re: MSFS 2024 Unable to load IAH with Max 8 or Fenix (after BFU)
« Reply #9 on: September 08, 2025, 05:30:09 pm »
As I've said, I cannot reproduce the problem, KIAH works fine here. Your log doesn't show any GSX errors, it just said MSFS crashed and correctly detected the event.

Is there any other logging I can provide that would be helpful? I can reproduce it every single time. I have to physically kill GSX in the taskbar anytime I fly near IAH or I get a CTD.

debbert

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Re: MSFS 2024 Unable to load IAH with Max 8 or Fenix (after BFU)
« Reply #10 on: September 08, 2025, 08:00:24 pm »
As I've said, I cannot reproduce the problem, KIAH works fine here. Your log doesn't show any GSX errors, it just said MSFS crashed and correctly detected the event.

Wow, that is so odd. I wonder why, with GSX off, it doesn't crash, and when we turn GSX on, it goes back to crashing. Yet, the logs don't show its crashing. So just to clarify, in our situation, there's nothing you suggest to do in our case? Even though the crash/freeze happens only when GSX is running? Have you looked at my logs as well to see if an issue is found in there?

Thx
« Last Edit: September 09, 2025, 12:00:52 am by debbert »

debbert

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Re: MSFS 2024 Unable to load IAH with Max 8 or Fenix (after BFU)
« Reply #11 on: September 12, 2025, 11:43:49 pm »
Umberto — can I schedule a time to screen share the issue with you? At this point it’s been weeks with no fix here man. I’m in the eastern U.S. Open to options.

funkyj4ever

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Re: MSFS 2024 Unable to load IAH with Max 8 or Fenix (after BFU)
« Reply #12 on: September 14, 2025, 02:11:38 pm »
i got the same issue. with ifly i cant go into kiah. Once it did but after couple seconds the sim freezes.  i am on 2024

edit when i first start at the runway it does work.

Oke i think it has something to do with loading gsx when starting to board

oke it is maybe conflicting gsx profiles. i had kiah and kiahv1 profile? I deleted them both and used flightsim to profile. seems to load now.

edit again so i tried loading into gate e3 but the sim freezes. not sure what it is.
« Last Edit: September 15, 2025, 06:54:05 pm by funkyj4ever »

criscalb

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Re: MSFS 2024 Unable to load IAH with Max 8 or Fenix (after BFU)
« Reply #13 on: September 15, 2025, 10:10:35 pm »
I got the same issue with Fenix, Ifly and Maddog. I cant go into KIAH (Imaginesim) airport. No problem at the gate, but when starting taxi, takeoff or approaching in flight it freezes. (MSFS2024 SU4).

When I turn off the couatl and I don't use GSX, I don't have any problems with the airport and aircrafts. So I understand the problem has to do with something from GSX. I Hope for quickly solution.


TheDavid737

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Re: MSFS 2024 Unable to load IAH with Max 8 or Fenix (after BFU)
« Reply #14 on: September 16, 2025, 12:26:40 am »
As I've said, I cannot reproduce the problem, KIAH works fine here. Your log doesn't show any GSX errors, it just said MSFS crashed and correctly detected the event.

Hi sir. Since it appears the number if impacted users is increasing, is there anything any of us can provide to help further assist your troubleshooting this issue? Understanding you cannot reproduce this issue yourself, however, we are now up to five reported cases it seems.

I did find a similar support post on the GSX Discord, wondering if this is somehow related. The timing here does seem to be in line when I started running into this issue. Link to the support post for your convenience: https://discord.com/channels/1011680327346966590/1369625542743031829
« Last Edit: September 16, 2025, 12:34:07 am by TheDavid737 »