Products Support > GSX Support FSX/P3D
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virtuali:
--- Quote from: dkreiskott on June 22, 2025, 03:05:39 pm ---But honestly, writing here that things aren't being tested for Prepar3d is pretty cheeky. That's turning all Prepar3d users into beta testers! That's simply outrageous.
--- End quote ---
If turning P3D users into beta testers is "outrageous", what would have you said if we, like almost every other developer out there, STOPPED supporting FSX/P3D in the first place ? Criminal ? What's more than that ?
What is really happening here, it's because instead of choosing the EASY route of everybody else, and simply said "this is your last full installer, and as of today, that's the final update", we are spending our limited time trying to do our best to support the old simulator. Porting the Python 3 engine on 32 bit ( FSX!! ) took extra effort, and that's just because we didn't want to kill exactly you: long time customers of old simulators!
So, your comment is particularly unfair, considering the reason of these annoyance are coming PRECISELY because we want to support the old simulator for as long as possible. The one and only exception is FSX under Windows 7, at this point, we really can't continue supporting it because it's really outside our control (Microsoft updates to the Windows SDK), but other than that, we are trying to keep the product supported in every simulator, for as long as possible, even if actual sales of the FSX/P3D version are basically zero.
And obviously, the fix is out now, in version 3.5.8.
dkreiskott:
Umberto, do you think I'm being unfair? Then I'll try to approach it from the perspective of a software developer, not your customer.
Well, at least the fan base for Prepar3d v4 / v5 is still large. Besides MSFS. What hasn't actually happened is an increase in P3D users.
But there have already been discussions in other forums about the missing features like Water and Lavratory in the Prepar3d version. Your statement on this was that they won't be available anymore, even though they've been announced for years.
I have several suggestions:
1. With so many users, you could outsource testing to a closed user group, regardless of the simulator. That way, it doesn't take up your developers' time.
2. If you develop new textures, that's one thing; they're also included in new purchases. So it's not a problem why these aren't simply included in Prepar3d, as they are today.
3. Although many flight simulator enthusiasts believe that everything should be free, I disagree. Instead of constantly providing updates, I would continue to develop the software if I were you. Free within one version, and if there are truly new features, I would create a new version. And that would be for both Prepar3d and MSFS.
Then it would be worthwhile for you to continue developing this software. I'm sure there are plenty of users who would be willing to pay an update fee for new extensions, even in Prepar3d.
In other software areas, this is absolutely common practice. Users have to get used to it. I, for one, would have no problem paying for a good update with new features to you.
Thanks anyway for the bug fix, even though I haven't been able to test it yet.
Regards Dieter
virtuali:
--- Quote from: dkreiskott on June 22, 2025, 06:34:37 pm ---Well, at least the fan base for Prepar3d v4 / v5 is still large.
--- End quote ---
No, it's not.
According to the latest Navigraph survey, the P3D user base has dropped significantly, to be less than 5%. But using Navigraph as a sample means greatly overestimating the overall P3D users base, because Navigraph is offering a sample of the most advanced users, if we had access to the complete user base, P3D real numbers would have been much less, more similar to what our sales figures say ( almost 0% ).
--- Quote ---What hasn't actually happened is an increase in P3D users.
--- End quote ---
What really happened, was a dramatic decline in users, with new sales going basically ZERO. We sell more GSX copies for MSFS in a day, that we sell in A YEAR for FSX/P3D. I'm fairly sure if you asked to any other developer (they ALL fled from P3D, let alone FSX), they all tell you exactly the same. With the difference, they don't support *anything* more, no updates, nothing.
--- Quote ---Your statement on this was that they won't be available anymore, even though they've been announced for years.
--- End quote ---
They are available, in two new simulators where 95% of the users are now.
--- Quote ---1. With so many users, you could outsource testing to a closed user group, regardless of the simulator. That way, it doesn't take up your developers' time.
--- End quote ---
With so few users, we can't do that.
--- Quote ---Then it would be worthwhile for you to continue developing this software. I'm sure there are plenty of users who would be willing to pay an update fee for new extensions, even in Prepar3d.
--- End quote ---
There are so few users left, that nothing we'll ever do in FSX/P3D will have any chance to be repaid. We are already losing money on FSX/P3D, we are keeping it alive only for ONE reason: so when you'll will switch to MSFS, you'll remember you got 11 years of FREE UPDATES in FSX/P3D.
But that's not really the point: where are the other new paid products updates offered by other developers ? I don't see many update, neither free or paid. The only free updates I see, are our own.
cleo259:
#virtuali,
Thank you for your response, and yes it is true Prepar3d is off the radar for a while and as I have heard they are busy completely renewing the game. So yes it is logical that the 3rd parties are just as little involved with this game. However I ask you to look into this problem. Even if you are doing it for the people who still use this game?
yvesbarrington:
Thank you @Virtuali, despite the discussion and frustrations we do appreciate your efforts and look forward to a fix for this problem soon.
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