Author Topic: Fenix Progressive boarding  (Read 1560 times)

ChrzOC

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Fenix Progressive boarding
« on: June 01, 2025, 02:15:19 am »
New bug introduced in 3.5.3 regarding the Fenix A32X (persists through 3.5.4 as of update check on 5/31/25 at 1900Z)

During boarding, progressive boarding/cargo loading does not function. The cargo loaded in the EFB remains at "0" and the PAX Boarded will reach "13" and then hang.
So, after GSX completes all boarding and cargo loading animations the EFB never recognizes the completion of the boarding operation (noticeably obvious because in addition to the w&b never updating and no "boarding completed" message, the boarding music also continues to play indefinitely).

just refreshed/updated 3.5.4 to the most recent packages deployed and this issue still remains.

(See attached IMG)
« Last Edit: June 01, 2025, 03:05:41 am by ChrzOC »
-ChrzOC
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Mechanical Design Engineer, CFI/MEI, AvGeek

virtuali

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Re: Fenix Progressive boarding
« Reply #1 on: June 01, 2025, 03:18:26 am »
Cannot reproduce it. I made a flight plan with 102 passengers, GSX boarded 102, the Fenix EFB shows 102 and it detected the end of boarding normally, see the screenshot.

ChrzOC

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Re: Fenix Progressive boarding
« Reply #2 on: June 01, 2025, 03:30:48 am »
Stand by, let me see if it was unique to this airport (PHOG by NSS), It has happened repeatedly multiple times over and over.

attached log file if it helps. Boarding completed in GSX, but again hung at "15" this time in the EFB.


Also note: I was using the A321 IAE not the 320 CFM.

Could possibly have something to do with it (Different PAX arrangements).

And all my flight data is imported from simbrief (not manually inserted)
« Last Edit: June 01, 2025, 03:37:49 am by ChrzOC »
-ChrzOC
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Mechanical Design Engineer, CFI/MEI, AvGeek

ChrzOC

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Re: Fenix Progressive boarding
« Reply #3 on: June 01, 2025, 04:37:31 am »
**UPDATE**

I just tried a fresh simbrief dispatch at a different airport (LVFR KMIA) using the same A321 airframe/livery and everything worked normally.

So, it does seem this is a unique case with that particular scenery. (Gate 1 - PHOG/OGG by Northern Sky Studios)
No idea why, there is nothing too extraordinary to that scenery.

Attached SS of completed boarding & progressive loading.

looks like the only issue I have now since the update is the verbosity slider having no effect.
-ChrzOC
(OCNET Networks)
Mechanical Design Engineer, CFI/MEI, AvGeek

pjoerg

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Re: Fenix Progressive boarding
« Reply #4 on: July 05, 2025, 07:06:20 pm »
Funny, because I also have an issue with the A321 progressive boarding, but mine is completely different:

MSFS2020, GSXpro v 3.5.8

Using the Fenix A321 IAE, progressive automated fuelling/catering, then loading/boarding. The fuelling commences normally and everything is fine. Also, when fuelling is finished, the cargo loaders operate normally. BUT: The PAX don't board. After fuelling has finished, it takes 15 minutes (!) before PAX boarding starts. That's 10 minutes after even the cargo loading finished (...which should normally be parallel to PAX boarding, right?)

After I had this at multiple airports, I have clocked the process:

0:00   Start Loading per Fenix EFB (refuelling and boarding, real time)
0:08   Refuelling (and catering) finished, cargo loaders drive up, loading commences. Note: No PAX boarding!
0:13   Cargo loading finished. Note: A) Still no PAX boarding, no FAs in the galley; B) Cargo doors not closing automatically > done manually
0:23   PAX boarding process starts (Sidenote: Without anything done on my side to trigger it. Just sitting idle for 10 minutes after manually closing the cargo doors)
0:33   PAX boarding finished.

I had not flown the Fenix in a long time, but I have never noticed this behaviour before...

« Last Edit: July 05, 2025, 07:17:38 pm by pjoerg »
kind regards,
Joerg