3.5.3: no auto door opening

[RogePete]

MSFS2020 / PMDG 737 passenger version, any aiport: no automatic door opening or closing when boarding or catering (checked settings). No cargo doors, no pax doors, no catering (right) doors. Also no automatic disconnection of ground power (even if GSX still asks if you want to, when disconnecting the jetway).

[steand]

Hi there!

I got exactly the same problem on my side, and it started right after updating to version 3.5.3. In addition to the above, GSX is unable to enter weights into the FMC or “refuel” the aircraft. It looks like GSX is not able to communicate with the aircraft in any way.

Also, I’m wondering - is there any way to downgrade to the previous version?

[LeeMcGrath]

exactly the same right after the update using the PMDG 738

No doors opening/closing automatically and have to insert the fuel, passenger and cargo numbers manually

Had no issues at all prior to the update

[virtuali]

Please post your sessions logs, I need to be sure the airplane has been recognized.

[LeeMcGrath]

my apologies - where are they located sorry?

[virtuali]

Enable logging in the Troubleshooting area of the settings page, it will tell you where the log is, by default:

%APPDATA%\Virtuali\Couatl.log

but you must first enable logging to obtain one.

[Seralia]

Hi, i have the same Problem, i will attach my log

[Delmonte]

Same here. No auto door or refueling. I have to set up all manually on FMC. Just fyi.

[RogePete]

Launch the Installer and make a "Check" on GSX. There's an update that should solve the problem. (have not tested it yet)

[Aussie123]

Sidebar issue: How do you disable the jetway controlling the EXIT door?
I wish to control all the doors as previously.
Aussie

[Art69]

Same issue here. After update, with PMDG 739 no door automation from GSX.

[Seralia]

Hey, little Update.

After unistall and reinstall GSX, Gsx make the FMC Settings and my Pink Squares on my Vehicles are gone.

The Door automation still not work.

[davidal]

Same issue...

[Ursli80]

Hello everyone,

sorry to butt in here. But your "complaints" are useless without a protocol. Virtuali has clearly stated that here. He even wrote down how you have to activate EA.
You want help!?
Then follow the instructions.

Best regrads
Urs

[virtuali]

The issue with PMDG automation has already fixed with an hotfix we released yesterday, it will be noted in the release notes for the next version, but the fix is already up and it works, after you perform an update CHECK.