Encoding error message shown on screeen

[GONGM1N]

After the latest 3.5.3 update, an error shows "UTF-8 CODEC CANT DECODE BYTE IN POSITION XX: UNEXPECTED END OF DATA" whenever I click on the GSX menu, I tried reinstalling GSX and profiles, but nothing changed

[virtuali]

A startup log would be useful. See the Sticky thread here how to create one-

[GONGM1N]

Please see my log attached below

[Witcher]

Anyone installed latest version running SU16 beta and can feedback pls?

[gaspa77]

Hi, I've get the same problem and error after the last update 3.5.3 last night in MMMX airport by FlyMex. "UTF-8 CODEC CANT DECODE BYTE 0xC3 IN POSITION 31: UNEXPECTED END OF DATA". How can I resolve It? Any Help?, please...

[virtuali]

Hi, I've get the same problem and error after the last update 3.5.3 last night in MMMX airport by FlyMex. "UTF-8 CODEC CANT DECODE BYTE 0xC3 IN POSITION 31: UNEXPECTED END OF DATA". How can I resolve It? Any Help?, please...

Same as the previous posted, I need your log.

[GONGM1N]

UPDATE: This error only shows up when I fly in US airports, other airports in China, Canada or Europe are working perfectly fine

[gaspa77]

Hi, I've get the same problem and error after the last update 3.5.3 last night in MMMX airport by FlyMex. "UTF-8 CODEC CANT DECODE BYTE 0xC3 IN POSITION 31: UNEXPECTED END OF DATA". How can I resolve It? Any Help?, please...

Same as the previous posted, I need your log.

Ciao Umberto, here is my last log file....could you help me please?

[virtuali]

Ciao Umberto, here is my last log file....could you help me please?

This is very strange, and it doesn't seem to be related to audio at all, like the other users who had audio drivers with non-western characters. It seems to be related in some way to the airport data. Are you using a 3rd party scenery ?

[GONGM1N]

Ciao Umberto, here is my last log file....could you help me please?

This is very strange, and it doesn't seem to be related to audio at all, like the other users who had audio drivers with non-western characters. It seems to be related in some way to the airport data. Are you using a 3rd party scenery ?

Hey, I just found out that the error only shows in US airports, other airports I tried, such as ZBAA, ZSPD, CYYZ, EGLL, LOWI, VHHH are working fine, they include default airports, asobo made airports and 3rd party airports. The only difference between them I believe is the ICAO code. I am not an expert in coding, but maybe the code of airports (the letter "K") messed up with something that causing errors of GSX. I just want to share the information I have for now.

[firferion]

Couatl starts up, but when I try to open the in‑game GSX panel I get an error. This only happens at the UNNT airport; everything seems to work fine elsewhere. No other add‑ons are installed. I’ve tried disabling services and jetways in the GSX settings, but that didn’t help.

[virtuali]

I think it must be related to the airport name in the Navdata. What language is your MSFS set to ?

[GONGM1N]

I think it must be related to the airport name in the Navdata. What language is your MSFS set to ?

it's Chinese simplified

[gaspa77]

Ciao Umberto, here is my last log file....could you help me please?

This is very strange, and it doesn't seem to be related to audio at all, like the other users who had audio drivers with non-western characters. It seems to be related in some way to the airport data. Are you using a 3rd party scenery ?

Yes, in this case I'm departing from MMMX Airport 3rd party scenary buyed directly from the shop inside MSFS2020...made by FlyMex

[firferion]

Could you perhaps provide access to an older version of GSX Pro while you work on this issue?