Author Topic: Jetway vanishing upon activation  (Read 6947 times)

asegm08

  • Jr. Member
  • **
  • Posts: 59
    • Follow my aviation blog!
Jetway vanishing upon activation
« on: May 17, 2025, 12:33:00 am »
Have now had several people in various groups I circle report what I encountered. Activating jetways in SU3 2024, causes the sim to the jetways to disappear.

Pedro100

  • Newbie
  • *
  • Posts: 7
Re: Jetway vanishing upon activation
« Reply #1 on: May 17, 2025, 11:31:49 am »
Hello,
i'm having a problem with the jetways in Aerosoft's new 2024 EDDL scenery.
When I click on "Operate Jetways" in the GSX menu, the jetway disappears.
The profile is the one provided by Aerosoft.
The same problem occurs with other profiles from Flithsim.to.
Even restarting the cuatl does not help.

Best regards
Peter
« Last Edit: May 17, 2025, 11:44:08 am by Pedro100 »

liketofly

  • Newbie
  • *
  • Posts: 34
Re: Jetway vanishing upon activation
« Reply #2 on: May 17, 2025, 11:30:07 pm »
Hi,

Today I tried MSFS2024 SU3 Beta, and spawned to LOWW Gate F1 in the IniBuilds A350. Everything looked absolutly fine on the walkaround, and the Jetway was still there..... upon entering the Cockpit I activated the Jetway through GSX via the Toolbar. It said Jetway operating but in fact it vanished and did not come back - some WASM error. Hope this can be fixed soon as it worked flawless in SU2.

This is reproduceable for me, If you need any other details please don't hesitate to contact me....

kind regards
liketofly

finnisher

  • Newbie
  • *
  • Posts: 13
Re: Jetway vanishing upon activation
« Reply #3 on: May 18, 2025, 12:14:46 pm »
Looks like a SU3 beta bug. You can work around by activating the jetway through the default ATC comms menu

finnisher

  • Newbie
  • *
  • Posts: 13
Re: Jetway vanishing upon activation
« Reply #4 on: May 18, 2025, 12:24:42 pm »
Several threads about this already here, looks like a SU3 beta bug. You can work around by activating the jetway through the default ATC comms menu

finnisher

  • Newbie
  • *
  • Posts: 13
Re: Jetway vanishing upon activation
« Reply #5 on: May 18, 2025, 12:24:53 pm »
Several threads about this already here, looks like a SU3 beta bug. You can work around by activating the jetway through the default ATC comms menu

Pedro100

  • Newbie
  • *
  • Posts: 7
Re: Jetway vanishing upon activation
« Reply #6 on: May 18, 2025, 12:48:36 pm »
Many Thanks

FerrevmVnion

  • Full Member
  • ***
  • Posts: 136
Re: Jetway vanishing upon activation
« Reply #7 on: May 19, 2025, 09:55:40 am »
My opinion but the mod-soldiers dont consider it as a bug and moved the topic into 3rd party forum.

Ankh

  • Full Member
  • ***
  • Posts: 236
Re: Jetway vanishing upon activation
« Reply #8 on: May 19, 2025, 10:03:08 am »
Intersting, as I have a comparable issue in SU2 but only on specific sceneries (RKSI from PacSim e.g.). Was reported weeks ago, nothing happened, because it is OF COURSE not a GSX issue.

FerrevmVnion

  • Full Member
  • ***
  • Posts: 136
Re: Jetway vanishing upon activation
« Reply #9 on: May 19, 2025, 12:07:08 pm »
Intersting, as I have a comparable issue in SU2 but only on specific sceneries (RKSI from PacSim e.g.). Was reported weeks ago, nothing happened, because it is OF COURSE not a GSX issue.
never, how dare you ^^

but thats might result in... nothing: Msfs claims not my fault, gsx as usual no its fault. no one's fault, no one cares.

but seriously: in this case i bet on MSFS who needs to fix it, they did the update
« Last Edit: May 19, 2025, 12:13:59 pm by FerrevmVnion »

Just Caliber

  • Jr. Member
  • **
  • Posts: 72
Re: Jetway vanishing upon activation
« Reply #10 on: May 20, 2025, 06:55:09 am »
Yes, this is an SU3 beta issue. There are a few posts on the MSFS forums about it. I noticed this at both Flightbeam NZAA and FlyTampa YSSY.

Ankh

  • Full Member
  • ***
  • Posts: 236
Re: Jetway vanishing upon activation
« Reply #11 on: May 20, 2025, 10:32:17 am »
Yes, this is an SU3 beta issue. 

It is not, or we have two similar bugs now. I and others reported it already pre-SU2, I was not even in the beta. But of course, it was ignored or the cause was not GSX, as always. Well, as long as default ATC command works, I can live with this bug.

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 53111
    • VIRTUALI Sagl
Re: Jetway vanishing upon activation
« Reply #12 on: May 22, 2025, 08:44:27 pm »
More than an SU3 Beta bug, it's a Simconnect bugfix which came in SU3 Beta almost 3 years later after we reported it, but in this case broke the GSX code, which was done under the assumption that bug would stay.

It's fixed in the GSX Beta channel.


anarkia2004tj

  • Newbie
  • *
  • Posts: 25
Re: Jetway vanishing upon activation
« Reply #13 on: May 23, 2025, 02:56:17 am »
More than an SU3 Beta bug, it's a Simconnect bugfix which came in SU3 Beta almost 3 years later after we reported it, but in this case broke the GSX code, which was done under the assumption that bug would stay.

It's fixed in the GSX Beta channel.

Is this the same bug that makes the jetway connectors disappear upon arrival at basically any airport that has a connector attached to the jetway object? If so wow, we also reported an issue in their dev forums it feels like a decade ago, we just gave up.

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 53111
    • VIRTUALI Sagl
Re: Jetway vanishing upon activation
« Reply #14 on: May 23, 2025, 03:01:26 am »
Is this the same bug that makes the jetway connectors disappear upon arrival at basically any airport that has a connector attached to the jetway object?

That's another bug, and it's not even required to make a flight to replicate it, you can simply enter the Drone/Showcase camera, go around the airport, and it's likely you'll see some jetway links not extending. It seems as if the sim extends only those close to the gate you are selecting, but forgets to update the ones farther away, and also on arrival.

Yes, we reported it to Asobo in early 2022, happening on default airports using default jetways, months before GSX even came out.