« previous next »
Pages: [1]

Author Topic: MSFS GSX Pro no sound at all anymore.  (Read 794 times)

a24atFs

  • Newbie
  • *
  • Posts: 10
MSFS GSX Pro no sound at all anymore.
« on: December 17, 2023, 11:43:39 am »
I recently updated to the latest version released on December 13th. The sound was working fine before that update, but after the update it disappeared.
A while ago, I was able to fix the issue where the sound stopped playing without using live updates, but this time that doesn't work either.
What's the problem?
I have attached the LOG file, so please check it.

(Does anyone have the same symptoms?)
Logged

flare_alfred

  • Newbie
  • *
  • Posts: 8
Re: MSFS GSX Pro no sound at all anymore.
« Reply #1 on: December 18, 2023, 05:14:15 am »
I have exactly the same symptoms.
After the update on December 13th, the sound stopped working.
Also, I don't know if the problem is related to this, but even after pushback is complete, the side lock pin of the front gear is not removed, making taxi impossible.
Logged

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 50710
    • VIRTUALI Sagl
Re: MSFS GSX Pro no sound at all anymore.
« Reply #2 on: December 20, 2023, 03:05:09 pm »
We know there's a problem with Japanese Windows, we are trying to fix it.
Logged

flare_alfred

  • Newbie
  • *
  • Posts: 8
Re: MSFS GSX Pro no sound at all anymore.
« Reply #3 on: December 20, 2023, 06:11:59 pm »
I understand.
thank you for your effort.
GSX is a great product, so I hope they fix it as soon as possible.
Logged

flare_alfred

  • Newbie
  • *
  • Posts: 8
Re: MSFS GSX Pro no sound at all anymore.
« Reply #4 on: April 02, 2024, 03:53:07 am »
There is still no sound, but is there a fix in progress?
thank you.
Logged

a24atFs

  • Newbie
  • *
  • Posts: 10
Re: MSFS GSX Pro no sound at all anymore.
« Reply #5 on: April 02, 2024, 09:26:13 am »
On my computer, after changing the language of programs that do not support Unicode to "English" in the Windows settings, I was able to get sound after running liveupdate. Please refer to the following information.
Logged

flare_alfred

  • Newbie
  • *
  • Posts: 8
Re: MSFS GSX Pro no sound at all anymore.
« Reply #6 on: April 21, 2024, 02:43:19 am »
Thank you for the information.
Windows locale changes affect my work, so I would like to see official support as soon as possible.
Logged

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 50710
    • VIRTUALI Sagl
Re: MSFS GSX Pro no sound at all anymore.
« Reply #7 on: April 22, 2024, 11:57:24 pm »
Quote from: flare_alfred on April 21, 2024, 02:43:19 am
Windows locale changes affect my work, so I would like to see official support as soon as possible.

You don't have to change your Windows locale entirely, only the one for non-Unicode applications, those that you need to be in Japanese are surely Unicode, so they won't be affected by this change.
Logged

Mandretti

  • Newbie
  • *
  • Posts: 2
Re: MSFS GSX Pro no sound at all anymore.
« Reply #8 on: April 27, 2024, 08:01:15 am »
Same issue with no sound.  Using standard Windows English language.  Nothing has changed = audio config is good.  On most recent version. 
Logged

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 50710
    • VIRTUALI Sagl
Re: MSFS GSX Pro no sound at all anymore.
« Reply #9 on: May 07, 2024, 12:55:09 pm »
Quote from: Mandretti on April 27, 2024, 08:01:15 am
Same issue with no sound.  Using standard Windows English language.  Nothing has changed = audio config is good.  On most recent version.

If you are not using a Japanese Windows, then no, you don't have the same issue, so you need to provide the diagnostic log, like the OP did.
Logged
Pages: [1]
« previous next »