After 16/04/23 update - Couatl error when boarding **SOLVED**

[raam123]

Umberto,

It seems that since last update, approx. 30 seconds after boarding is being requested the app crash and the following error appears:

couatl v4.8 (build 5086)
panic log started on Sun Apr 16 18:44:41 2023

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\baggageTrain.py", line 570, in do
  File ".\GSX\assistanceServices\baseAssistanceVehicle.py", line 403, in do
  File ".\common\simObjectMoverIK.py", line 555, in run
  File ".\common\simObjectMoverIK.py", line 34, in __len__
  File ".\common\simObjectMoverIK.py", line 34, in __len__
TypeError: object of type 'Point' has no len()
{'Airport': 'LLBG', 'Requested assistance services at': 'Gate B 7', 'User Pos': (32.006156598365564, 34.870927275966906, 43.6767 m, 2.52868 m, 142.87480741034327, 0.011344640515744686, 0.011344640515744686, 0.00021574892599270318, 2.5511759651184085, 1.0)}
GSX SimStop

The problem started after the last update today, my previous version was 2.4.8 and up until then (including 2.4. everything worked smoothly.

Thank you,

[Captain Kevin]

I wonder if somehow the update didn't make it to whichever server it pulled up when you updated, because the log shows build 5086, and in this post, it shows build 5086 in those logs. Mind you, I'm just guessing. Maybe try running the update again and see what happens.

https://www.fsdreamteam.com/forum/index.php/topic,29709.0.html

[virtuali]

The version is correct and it's the last one for P3D, and in fact it might be a problem, since we need to update it due to some changes required to stop a crash in MSFS. It should be fixed later today.

[pdp]

So I've updated to 2.5.3 and I've come across the following issues:

• When loading PAX from a jetway, I always had 20 PAX, 2 ULDs/baggage carts and the FSL's payload didn't change
• When I tried to load PAX via stairs, I had a crew bus turn up with nobody aboard at all with "passengers boarding now" showing and nothing ever happening

[li]I tried to request fuel at MKS' LEPA gate 22 and had a couple of Couatl errors in a row.
[/li][/list]

Errors attached.

[Eagle_For]

Good morning
New problems with the latest update. 
I attach the log files.
Raymond

[josealbertofra]

I have the same problem in both fslabs and pmdg in p3dv5 in boarding and deboarding

[Eagle_For]

Good morning
Today's error file.
Raymond

[raam123]

See my post, exactly same issue.
https://www.fsdreamteam.com/forum/index.php?topic=29758.0
Umberto said he know about issue and he will fix.

[raam123]

The version is correct and it's the last one for P3D, and in fact it might be a problem, since we need to update it due to some changes required to stop a crash in MSFS. It should be fixed later today.

Umberto please take note I've noticed that couatl error is due 'loader vehicles'.
It seems that since new update vehicles follow airport roads (as in afcad) where there is no airport roads in the afacd to the specific parking.
Couatl will crash.

Hope I gave something here.

[JBurn826]

At least I can restart couatl now. However this error I am befuddled by. P3Dv5.3 hf2

Loading catering is below. It happens at ImagineSim KATL operating Aerosoft A320

couatl v4.8 (build 5086)
panic log started on Wed Apr 19 09:34:39 2023

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\catering.py", line 206, in do
  File ".\GSX\assistanceServices\baseAssistanceVehicle.py", line 401, in do
  File ".\common\simObjectMoverIK.py", line 569, in run
  File ".\common\simObjectMoverIK.py", line 34, in __len__
  File ".\common\simObjectMoverIK.py", line 34, in __len__
TypeError: object of type 'Point' has no len()
{'Airport': 'KATL', 'Requested assistance services at': 'Gate E 11', 'User Pos': (33.63997661548839, -84.42470285483533, 317.228 m, 4.504 m, 316.48342881761357, 0.005929343402385712, -0.0, -9.864282391786886e-05, 4.422648069763184, 1.0)}
GSX SimStop


When I go to load pax is below.

couatl v4.8 (build 5086)
panic log started on Wed Apr 19 09:32:12 2023

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\baggageTrain.py", line 570, in do
  File ".\GSX\assistanceServices\baseAssistanceVehicle.py", line 403, in do
  File ".\common\simObjectMoverIK.py", line 555, in run
  File ".\common\simObjectMoverIK.py", line 34, in __len__
  File ".\common\simObjectMoverIK.py", line 34, in __len__
TypeError: object of type 'Point' has no len()
{'Airport': 'KATL', 'Requested assistance services at': 'Gate E 11', 'User Pos': (33.63997661548839, -84.42470285483533, 317.228 m, 4.504 m, 316.48342881761357, 0.005929343402385712, -0.0, -9.864282391786886e-05, 4.422648069763184, 1.0)}
GSX SimStop


I have tried customizing aircraft load points via 3d editor and still get same error. Help please.

[maxflutehd]

I have the same error when vehicles load.

couatl v4.8 (build 5086)
panic log started on Thu Apr 20 22:18:22 2023

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\catering.py", line 206, in do
  File ".\GSX\assistanceServices\baseAssistanceVehicle.py", line 401, in do
  File ".\common\simObjectMoverIK.py", line 569, in run
  File ".\common\simObjectMoverIK.py", line 34, in __len__
  File ".\common\simObjectMoverIK.py", line 34, in __len__
TypeError: object of type 'Point' has no len()
{'Airport': 'EDFH', 'Requested assistance services at': 'Gate A 4', 'User Pos': (49.94704050037626, 7.26931510148448, 504.986 m, 2.37194 m, 32.48180170493241, 0.02862517841700348, 0.028797931969165802, -1.9112419269739365e-10, 2.5908, 1.0)}
Estimated number of passengers =  42
GSX SimStop

[virtuali]

Problem fixed in today's update.

[josealbertofra]

Yeah! Thanks fixed!

[pdp]

When I tried to load PAX via stairs, I had a crew bus turn up with nobody aboard at all with "passengers boarding now" showing and nothing ever happening[/li][/list]

Just tried the latest update, still getting this issue.

[virtuali]

I can only repeat and confirm it has been fixed in April 21st update.