Problem with GSX menu

[Alepilot]

I recently acquired the GSX Pro, I have installed it but the menu appears as in the alleged photo, I have tried to uninstall it and reinstall it and other things but it does not seem to work, what could I do?

thank you if you can help me.

[virtuali]

Is GSX PRO reported as Active in the FSDT Installer ?

[cookie94]

Hello, I have exactly the same problem while the FSDT installer tells me that GSX is activated

[virtuali]

I removed your double post, since you posted here as well. Is your normal user account an account with limited permissions ?

[cookie94]

How can i check ?

[virtuali]

In the "User Account" section of the Windows Control Panel.

[cookie94]

My account is configured as "Standard", do I have to switch it to administrator

[virtuali]

My account is configured as "Standard", do I have to switch it to administrator

Yes, and reinstall GSX and, possibly, Deactivate it and Reactivate it again.

[cookie94]

ok but I don't risk losing my activation key?

[virtuali]

ok but I don't risk losing my activation key?

What you do mean "losing" ? Have you lost the purchase receipt email already ? Even in that case, there's a way to get a copy, the "Get your Keys" button.

[cookie94]

I don't know if it's normal but when I became administrator, I opened the FSDT installer but GSX was indicated as uninstalling, so I reinstalled it (gave the activation key that I didn't lose fortunately), and I'm trying to see if it works

[virtuali]

I don't know if it's normal but when I became administrator, I opened the FSDT installer but GSX was indicated as uninstalling, so I reinstalled it

That's exactly what I said you should have done, see my previous answer:

Yes, and reinstall GSX and, possibly, Deactivate it and Reactivate it again.

[cookie94]

OMG it works, thank you very much
Should I leave my account as administrator or I can put it back in "Stardard"?

[virtuali]

OMG it works, thank you very much Should I leave my account as administrator or I can put it back in "Stardard"?

After the activation, you can put it back to Standard, but you might not know if there might be other cases or other software that might have similar issues.