Products Support > GSX Support FSX/P3D

Re-fueling no animation

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virtuali:

--- Quote from: villaloha on February 16, 2023, 04:32:01 pm ---Yes I had to re-configure again with the CRJ's and 737 Max. It's working now. I don't know why it changed after the update.
--- End quote ---

Nothing has "changed", you just realized your existing custom profile for that airplane wasn't correct, and fixed it.


--- Quote ---Very nice, you have 2 buses floating!! 
--- End quote ---

And what makes you think those are buses, and are even coming from GSX ?

That's the O'Hare animated train, it has nothing to do with GSX of course, it's possible the rail track under it can't be seen because I had a too wide angle for the screenshot, which usually cause object to disappear due to LOD. But again, completely unrelated to this post or GSX.

mjl1966:

--- Quote from: virtuali on December 14, 2022, 04:49:56 pm ---Nothing in the update could possibly have changed this.

As explained so many times in the forum, you are not supposed to see the crewed fueling vehicles, unless the refueling point under the wing is HIGHER than 3.40 meters from ground, and this is usually lower on a 737 so, the only way to force the platformed vehicle ( which is the only crewed one ) on a 737, is to set the airplane refueling point outwards enough that it will be higher than 3.40 meters from ground, with some spare, since its actual height won't always be the same depending on payload.

--- End quote ---

Yes, you've said it many times.  And I will say THIS again:  The fueling point on my Majestic Q400 is well over 3.4 meters and yet there is still no animation for refueling...  And yes, I saw your video where it works for you.  Good for you.  How do I get it to work for me?

(And you really should hire a customer service person.  You're a brilliant coder.  Not so much with handling customers.)

virtuali:

--- Quote from: mjl1966 on February 26, 2023, 01:52:55 am ---And I will say THIS again:  The fueling point on my Majestic Q400 is well over 3.4 meters
--- End quote ---

Can you show the GSX airplane editor when editing the fuel point ? The top green bar should show the height.

I don't know what do you mean exactly with "well above 3.4 meters" but, since the editor works over the airplane empty static weight, while in operation the loaded airplane will stand lower because of the weight, if you haven't provided enough headroom to compensate for that, it's possible the actual refueling point, in operation, is not really higher than 3.4, even if it was in the editor.

mjl1966:
Q400.png is for the Majestic.  Green box shows height is 4.99 m
q400_refueling_height.png shows the truck progressively refueling, but no animation and the height still at 4.99m

mjl1966:
I'm wondering if the problem is with the little Texaco truck?

I tried refueling with my QW 146 with heights varying between 2.4 (which I know is too low, but I was exploring) and 3.99.  In all cases, the small white Texaco truck will count out the gallons progressively, but no animation.

Then, I tried it with my PMDG 738, which has the height set at 3.61 by default.  That airplane brings out the big truck, which works fine.

Is it possible the little Texaco truck simply has no animation?

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