Products Support > GSX Support FSX/P3D
Re-fueling no animation
villaloha:
Before the update (around summer time), it showed 2 men doing the re-fueling my 737 Max but after the update, only the truck showed up and did nothing while refueling and left. See a screenshot. Is there any way you can bring back an animation?
virtuali:
Nothing in the update could possibly have changed this.
As explained so many times in the forum, you are not supposed to see the crewed fueling vehicles, unless the refueling point under the wing is HIGHER than 3.40 meters from ground, and this is usually lower on a 737 so, the only way to force the platformed vehicle ( which is the only crewed one ) on a 737, is to set the airplane refueling point outwards enough that it will be higher than 3.40 meters from ground, with some spare, since its actual height won't always be the same depending on payload.
villaloha:
"As explained so many times in the forum...." I am not supposed to be a beta tester or spend my life on this forum to find out it actually is broken. Before the update, I did configure the refuel for my 737 Max, after the update, it has changed. It added 2 loaders for my CRJ's and fuel truck has stopped working. Did I update it? Did I change it? No, it was you so please settle with your tone and try to understand our frustrating.
Even I updated today, it doesn't change anything. Jetways still disappeared. I had to cache every airports.
After pushing back and as soon as a guy said "Have a good trip", a person, push-back truck and others disappeared abruptly. I prefer to see him walking back to the gate while I engage my plane away from the gate.
Lastly, I PURCHASED and I PAID GSX and never asked for any troubles or such. I was very very upset that you changed with how loaders works. The original ones, I can leave both loaders sitting with the aircraft. Now not anymore. I really regret that I updated the GSX. I don't see why can't you provide configure where your customers have an opportunity to set their preferences? Such as I prefer to leave the loaders with the aircraft, some probably prefer voice sound and such instead of only YOUR preference.
I certainly hope you understand.
virtuali:
--- Quote from: virtuali on December 14, 2022, 04:49:56 pm ---"As explained so many times in the forum...." I am not supposed to be a beta tester or spend my life on this forum to find out it actually is broken. Before the update, I did configure the refuel for my 737 Max, after the update, it has changed.
--- End quote ---
Fact you are now saying you edited the airplane, seems to indicate you KNOW in order to see the crewed Fuel truck, you must edit the refueling point under the wing to be higher than 3.40 meters from ground, and it has always been like this since the vehicle came out.
Nothing has changed, nothing is "broken" and, of course, it works perfectly fine here, after being sure the refueling point under the wing is higher than 3.40 meters from ground.
This obviously should take into account the airplane weight so, if the airplane was very light when you edited it, and you set it the refueling point to be *barely* above 3.40 meters from ground, it's very likely with an heavier load, the actual position in use might still be *below* that limit, resulting in a non-crewed truck to come.
Of course, before replying, I also tried, because even if I'm SURE nothing is "broken", you never know and, of course, IT WORKS, see the attached screenshot I just made NOW.
villaloha:
Yes I had to re-configure again with the CRJ's and 737 Max. It's working now. I don't know why it changed after the update.
Very nice, you have 2 buses floating!! ;D
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