Products Support > GSX Support FSX/P3D

GSX crashes (fuel price host name)

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virtuali:

--- Quote from: hkhoanguyen on July 04, 2022, 11:57:05 am ---Hello, which email I can send to for support ? Thanks
--- End quote ---

The address listed:

- In your purchase receipts

OR

- In the "Contact Us" page of this site

OR

- The small mail icon under my forum avatar.

They all point to the same support email address.


--- Quote ---and if it is about missing .net framework I dont think so, as I have it already installed and it has been running OK since last month until today
--- End quote ---

Nowhere I said you are missing the whole .NET framework, but maybe other libraries we install are.


--- Quote ---I also note that there are two errors the first one is about CheckLicense which relates to MSFS Product in the error :
--- End quote ---

It might be a file that is included in the installer that for some reason you are still missing, which is not normal, but might have been blocked by the antivirus/firewall, it's impossible to say from that error log.

Which is why, I asked to contact my by email, and it's not use continuing here: I need to to send instructions how to log the installation, and this is a forum, not a realtime chat, so it's extremely inefficient and time consuming and very confusing for other users as well trying to deal with your specific problem.

hkhoanguyen:
Ticket support sent

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