Products Support > GSX Support FSX/P3D
Couatl64_P3D.exe - Entry Point Not Found **WINDOWS 7 is no longer supported**
virtuali:
I'm sorry but, since Windows 7 reached its complete End of life in January 2020, that is 2+ years ago, we warned users we couldn't guaranteed compatibility with it forever, because ANY update released by Microsoft which we MUST use in our compilers to release versions that works with the currently supported OS, might possibly result in the software not working on Windows 7.
See some threads about this in the recent past:
http://www.fsdreamteam.com/forum/index.php/topic,25935.msg170379.html#msg170379
http://www.fsdreamteam.com/forum/index.php/topic,24899.msg164540.html#msg164540
http://www.fsdreamteam.com/forum/index.php/topic,24736.msg163771.html#msg163771
http://www.fsdreamteam.com/forum/index.php/topic,20913.msg162829.html#msg162829
Note that, I'm not saying we are INTENTIONALLY dropping Windows 7 support, or did anything that, to the best of our knowledge, resulted in that. I'm not even saying there's no solution, a rapid search on the Internet about that error message about a problem with that .DLL, indicates that usually it's caused by a missing/corrupted/wrong version of a Windows System library so, MAYBE, the program might still run on Windows 7, after you fix that problem.
It's just that we don't know, and we can't test it, and since we removed Windows 7 from the minimum supported OS in the product requirements the moment it went completely out of support from Microsoft ( Jan. 2020 ), we are no longer bound to guarantee compatibility with the legacy OS.
It happened a few years ago in the EXACT same way: when Windows XP went completely out of support, some users initially complained, saying Windows XP was the best and most stable Windows version ever, that they would never, ever, switch to Windows 7 over their dead body, and such. Of course, in a few years, everybody switched to Windows 7 and nobody is really missing XP anymore...
So, right now, you have 3 options:
- Try to find a solution for that error, if you search online, you'll find several suggestions how to do that, like repairing system files, etc.
- Update to Windows 10
- Install GSX from a previous installer you still have, WITH THE NETWORK DISCONNECTED, so it won't update. Of course, won't be able to update GSX anymore, exactly like you are not able to update Windows 7 anymore.
olseric:
Hello,
I understand the logic here...you won't support Windows 7 any longer and that's been the "industry standard", however, the point that I'm upset about is that when we run the updater, it should then say "You have the latest update for the version of Windows that you are running" and shouldn't "break" our computers in the process.
I hope that you can resolve this issue either by sending a GSX Windows 7 patch that rolls back to the last stable configuration, or sending everyone instructions to fix it instead of throwing the masses to Google to "figure it out".
I feel that I shouldn't be able to run a routine update only to find out that it broke the system and then have to "hunt down" the answer in a forum.
Thank you.
Captain Kevin:
Okay, but how do they know an update is going to break something in Windows 7 if they never tested it in Windows 7.
olseric:
Excellent question, Kevin.
In SOFTDEV, if the installer isn't tested for a particular OS, then you exclude it from an update.
--EDIT--
Would it be possible to provide us with the last installer that was good for Windows 7 so we can, at least, have a working system?
achmedfsx:
Same problem here, Win 7 Pro: GetErrorInfo in api-ms-win-downlevel-ole32-l1-1-0.dll not found.
The dll itself exists in C:\Windows\System32 and C:\Windows\SysWOW64.
The protocol of FSDT Live Update doesn't show any error message:
Start checking for FSX/P3D updates
Checking hosts file
Fixing sim compatibility settings
Fixing sim compatibility settings
Checking if Visual Studio 2008 Runtimes x64 is required (don't worry, if it's already installed or you already have a new version, it won't be reinstalled or downgraded).
DOWNLOADING Visual Studio 2008 Runtimes x64 files
DOWNLOADING file C:\Users\Achmed\AppData\Local\Temp\vcredist_x64_2008.zip.001
CREATING Visual Studio 2008 Runtimes x64 .ZIP archive
Removing temp file C:\Users\Achmed\AppData\Local\Temp\vcredist_x64_2008.zip.001
EXTRACTING Visual Studio 2008 Runtimes x64 .ZIP archive in C:\Users\Achmed\AppData\Local\Temp\
Checking if Visual Studio 2015-2019 Universal Runtimes x64 is required (don't worry, if it's already installed or you already have a new version, it won't be reinstalled or downgraded).
DOWNLOADING Visual Studio 2015-2019 Universal Runtimes x64 files
DOWNLOADING file C:\Users\Achmed\AppData\Local\Temp\vc_redist.zip.001
CREATING Visual Studio 2015-2019 Universal Runtimes x64 .ZIP archive
Removing temp file C:\Users\Achmed\AppData\Local\Temp\vc_redist.zip.001
EXTRACTING Visual Studio 2015-2019 Universal Runtimes x64 .ZIP archive in C:\Users\Achmed\AppData\Local\Temp\
GSX updated.
GSX Level 2 Expansion updated.
XPOI updated.
Stopping P3D, it comes down then "Windows has detected a problem..."
No chance for a work around ?
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