Products Support > GSX Support FSX/P3D

Couatl64_P3D.exe - Entry Point Not Found **WINDOWS 7 is no longer supported**

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virtuali:

--- Quote from: achmedfsx on February 17, 2022, 07:12:08 am ---The problem arose yesterday after updating, the backup was from last sunday, the FSDT files with date 6 feb version work. If I can help further, please tell me
--- End quote ---

Maybe you missed my explanation. We know what file likely broke compatibility with Windows 7, it surely is the latest versions (32 and 64 bit ) of the two Couatl executables, which are required by the update.

It's not as if we flipped a switch saying "kill Windows 7 compatibility" when we compiled it. It's just that, in order to compile an .exe which includes all the latest security fixes from Microsoft that comes down automatically as Visual C++ libraries updates that matches the same security updates that are released to users, which are not coming anymore for Windows 7.

And we MUST do this, to have a product that works reliably on the *supported* OS, because these regular fixes are usually to patch security problems, like exploits that might be dangerous if hackers found a vulnerability in our .exe JUST because we were guilty of NOT having kept our compiler up to date, just to be sure we could continue supporting legacy OS.

Any of these updates would cause to release a version of the executables that might have broke compatibility with Windows 7, it could have happened at any time, you have just been lucky it never happened earlier, but sooner or later it would have happened, and the only reason for this is your assumption that you could continue to use an unsupported OS years after its official EOL without any consequences to software that is still supported, so it's updated very often.

Broeder Alarm:
Thanks for the " not support" for  windows 7 users, till thuesday it was fine working, what was the reason for change of the installer. (and no warning before) and not "for 2 years"

 Is would be better to make different versions of the installer

You are the maker of the software and not Microsoft, look to NVidia they make different versions for the OS.

Well you force me to change to Windows 10, I hope that you realize what you saying.

Grt. from a very disapointed (win 7) user.

virtuali:

--- Quote from: Broeder Alarm on February 17, 2022, 11:49:44 am ---Thanks for the " not support" for  windows 7 users, till thuesday it was fine working, what was the reason for change of the installer. (and no warning before) and not "for 2 years"
--- End quote ---

It doesn't seem you understand my explanation.

Is not that we made this on purpose so no, there's no "reason" on our part, it might have happened because we MUST keep all our compilers updated so, whenever we release a new version of the executable, it will benefit from all the updated libraries that will make the application more reliable with today's OS.


--- Quote ---Is would be better to make different versions of the installer
--- End quote ---

No, because that would imply some kind of "support" on our part, something we HAVE alerted users since January 2020, when Windows 7 went completely out of support. To do a separate release for Windows 7 would imply being able to TEST the software and being able to SUPPORT Windows 7 users, and actually carry over extra development costs, higher monthly bandwidth costs to keep a separate installers, which in our view is not worth to support an handful of users that WILL eventually upgrade to a new OS.

We already saw these kind of arguments some years ago, when sometime, one of the Windows 7 updates broke compatibility with our software, so we had the complains by Windows XP users saying they will "never" upgrade. Of course, nobody is still asking to keep a "different installer" for XP anymore.


--- Quote ---You are the maker of the software and not Microsoft, look to NVidia they make different versions for the OS.
--- End quote ---

I never said it's "impossible" to make a Windows 7 version of a software. nVidia surely has the resources to afford the cost to support a legacy OS, the Flight sim market is just too small to do that.


--- Quote ---Well you force me to change to Windows 10, I hope that you realize what you saying.
--- End quote ---

You should have switched to Windows 10 2 years ago, not now. And we have been saying this to Windows 7 users over and over since then, you seem to have assumed that, if it worked so far, it would work forever, but that's a risky assumption to make, when the developer is telling you Windows 7 is no longer supported.

And no, we are not forcing you to update to Windows 10, you can still stay with the previous version, provided you kept the previous installer, something you should do for all your current applications, because it's very likely a Windows 7-compatible version of any of your other apps might disappear sooner or later.

As I've said already, if you run an older installer with the network disconnected, it will work with that version, just you won't be able to UPDATE again so, you would be exactly in the same situation MICROSOFT has already put you 2 years ago: no more Windows Updates for Windows 7 and no more support.

achmedfsx:
I understand you cannot keep a Windows 7 for testing at your site and with P3D 4.5 HF2, I will remain unsupported too some day, not only from FSDT...

But at the moment, I have a rock solid simulator environment without crashes, without re-installing any application (not only the simulator environment),
without spending most of the time in fiddling on the system instead of flying - so I hope, you understand my displeasure to upgrade my "simulator rig" to Windows 10.

For me, the fallback was easy as I take always (good old) Ghost image backups before I start bigger changes on my systems.
So I will not update GSX further, that's also easy for me as I fly mostly small GA.

But I would expect that you look at the error message, as you're an experienced person, maybe there's an easy fix.
If not, I have to accept and stay with the actual GSX level - and maybe someone else find a solution and posts it here.

Lefuneste:
Same disappointment to can't continue to use GSX ! we don't ask here to have always a supported version even on old OS. We just want to stay with the last availlable working version. P3D switch to a V5. No problem we still fly with a working version of P3DV4.5 HF3. FSX continue also to work with the SP2. We know now versions after january 2022 are ko for the windows 7 users. it's probably simple to have a fix (last version for windows 7) in order to let the users having a simple choice : to continue to have updates with a supported OS or to fly with a final version for win7. my point.
C.M.

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