Products Support > GSX Support FSX/P3D

FSDT Live Updater keeps crashing

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mokeiko:
Hi,

I have GSX level2 and PHNL installed. Windows anti-virous excluded Addon Manager folder. I double click the desktop icon FSDT Live Update but it does not launch.

Also, in P3dv5HF2, I only see Addon manager in menu. No GSX or Couatl.

Thanks for any help.

virtuali:
- Configure the antivirus to add the whole Addon manager to the antivirus Exclusions.

- Start the FSDT Live Update again

- If that doesn't work, check Windows Update and be sure your Windows is fully updated

- Try again after a Windows restart.

simone.catalano2511:
Hello,
today I've done a fresh installation of Windows.
I did all the update requested from Microsoft.
Current version 21H2 - 19044.1526
I installed gsx from the official installer, but once finish the download and installation the update app did not start.
I opened manually but after a couple of sec it closes.
I tried also to activate using p3d but it gives me firewall error. ps. I disabled windows defender and firewall.

I hope I'll resolve that issue.

Thanks in advance
SC

virtuali:
- Be sure you add the whole Addon Manager folder to the antivirus Exclusions

- Be sure the firewall is disabled or you grant explicit permission to the updater to go online

- Run the FSDT Live Update again

- Be sure all your Windows updates have been installed

- Try running the FSDT Live Update again after a Windows reboot.

simone.catalano2511:
As you can see
https://i.imgur.com/KXrpw9f.png
https://i.imgur.com/26uoSRt.png

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