Author Topic: Bought LSZH for MSFS but haven´t recieved the download link so far  (Read 2161 times)

tquax79

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The title says it all.
On Sunday I bought LSZH for MSFS from the fsdt store but have not recieved the download link so far.

Thanks in advance

Thomas

Dave_YVR

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Re: Bought LSZH for MSFS but haven´t recieved the download link so far
« Reply #1 on: December 09, 2020, 07:35:12 am »
 Did you receive a serial or key with your receipt? The downloads are always available from the FSDT products page.

virtuali

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Re: Bought LSZH for MSFS but haven´t recieved the download link so far
« Reply #2 on: December 09, 2020, 09:29:25 am »
Your order went just fine, your email is the correct one, and I can see the download link on your order so, you can be sure TWO emails has been sent to you automatically:

- One from FSDT containing your activation key

- Another one from Digital River containing the same activation key AND the download link

The most common cause for not receiving the email, is not realizing it went in the Spam folder so, first check that one. No, products for MSFS are not freely available from our page ( with the exception of Basel, which is a free update for P3D users ), but if you lost your purchase receipt from Digital River, you can login with Digital River to get another copy of it.

tquax79

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Re: Bought LSZH for MSFS but haven´t recieved the download link so far
« Reply #3 on: December 10, 2020, 04:43:43 am »
Hi Guys

I recieved two Emails. One from PayPal and one from fsdt with the serial.
But the other from Digital River is missing. I checked the spam folder and searched for Emails sent by Digital River and found a couple of old Eamils from them..

Is there any chance to send the Email with the download link one more time?

Thanks

Thomas

virtuali

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Re: Bought LSZH for MSFS but haven´t recieved the download link so far
« Reply #4 on: December 11, 2020, 11:08:28 am »
We send the link from Digital River again now.

tquax79

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Re: Bought LSZH for MSFS but haven´t recieved the download link so far
« Reply #5 on: December 11, 2020, 04:50:14 pm »
Thank you very much Umberto. Got the E-Mail and the download link!

Thomas