Couatl Menu Error with KeyMappings menu **SOLVED**

[Stefano]

Hello, today i've installed GSX 2 into P3DV5. The installer has been excluded from Antivirus and Windows Firewall. The installer has been executed as administrator.
Inside P3D the menu are visible, and i can enter in the addon manager one (from where i've activated my serials) and the GSX one.
The couatl one seems broken. when i click on Key Configurator this error is displayed:

couatl v4.0 (build 4459)
panic log started on Sun Sep 27 20:48:20 2020

problem raised by addon <no traceback available>
AttributeError: 'NoneType' object has no attribute 'ShowModal'
{'Airport': 'EFTP', 'User Pos': (61.41948557392492, 23.61363767479721, 121.916 m, 2.74005 m, 62.599156830463905)}

I've tried in three/four different airports, and i've tried to reinstall two time the product.
vcredist_x64 is correctly installed and no issues with any other program/addon

RESTARTING P3DV5, the GSX entries are not present in the Adds-on Menu and the Products (both GSX and GSX V2 are unregistered). I've seen that other user lamenting this issue.

At the moment the product is completely un-usable.

Thanks for your feedback and to look on how resolve all these weird things

Stefano

[BillGradwell]

Hello Support

Was a reinstall after crash of system - installing both P3Dv4 and v5 - using v5

When I try and access the Key Mapping to change the default GSX call I get this message and that is the end of GSX untill I end the current session and start again

Running Live Update does not resolve the problem .

The 2 messages I get attached

Any suggestions to resolve?

Thanks Bill Gradwell

[disco79stu]

I suddenly have exactly the same issue when trying to change the key mappings.
Ran live update several times, didn't solve the problem.

https://i.imgur.com/bABOdrx.jpg

Log:

couatl v4.0 (build 4459)
panic log started on Mon Sep 28 09:18:21 2020

problem raised by addon <no traceback available>
AttributeError: 'NoneType' object has no attribute 'ShowModal'
{'Airport': 'KRND', 'User Pos': (29.515387227918733, -98.28031740307034, 234.693 m, 2.74008 m, 330.11007737849695)}

[disco79stu]

Same issue here!



Log:
couatl v4.0 (build 4459)
panic log started on Mon Sep 28 09:18:21 2020

problem raised by addon <no traceback available>
AttributeError: 'NoneType' object has no attribute 'ShowModal'
{'Airport': 'KRND', 'User Pos': (29.515387227918733, -98.28031740307034, 234.693 m, 2.74008 m, 330.11007737849695)}

[cowings1588]

Yea this is that error I was talking about on the other page, then in order to get everything back working you have to run the update and restart the pc.. Other wise nothing is there after the error..

[BillGradwell]

Hello

As mentioned and I did read previous forum messages I tried that.

Believe me when I say I tried many times to run the update and reboot the PC

Problem remains.

Regards Bill Gradwell

[rymrks]

I too have exactly the same issue, very frustrating.

R. Marks

[disco79stu]

Could the developers please take a look at this and respond?
I reinstalled GSX twice on a fresh windows/P3D installation with no success, I still can't change the key mappings.

Disregard. I changed it through the ini file.

[BillGradwell]

Please advise what you did in the .ini file

Thanks Bill Gradwell

[disco79stu]

Please advise what you did in the .ini file

Thanks Bill Gradwell

Well, I simply changed the "shortcut=     " entry in the KeyMapping.ini file to the key I prefer to use.
The file is located under \Users\You\AppData\Roaming\Virtuali

Cheers

PS: This doesn't solve the error itself, which is still there and something the devs need to take a look at.

[BillGradwell]

Okay thanks. Yes came with one of the updates I believe. It did work before.

Thanks Bill Gradwell

[disco79stu]

Yeah. I have the issue that sometimes GSX won't even load into the sim (no GSX or cuatl items in the menu)....

[virtuali]

Yes, we confirm this bug, we are looking into this, for the time being changing the key mappings by editing the KeyMapping.ini will work just fine.

[virtuali]

At the moment the product is completely un-usable.

The product is not obviously "completely unusable". It's completely usable EXCEPT the KeyMapping customization, which can be TEMPORARILY be made ( while we find a fix ), by editing the KeyMappings.ini file, as discussed in the other thread about the same issue:

http://www.fsdreamteam.com/forum/index.php/topic,24271.msg161287.html#msg161287

[Stefano]

At the moment the product is completely un-usable.

The product is not obviously "completely unusable". It's completely usable EXCEPT the KeyMapping customization, which can be TEMPORARILY be made ( while we find a fix ), by editing the KeyMappings.ini file, as discussed in the other thread about the same issue:

http://www.fsdreamteam.com/forum/index.php/topic,24271.msg161287.html#msg161287

Thanks for feedback.
And how about the fact that GSX and Couatl Entries in Addon Menu of P3D Randomly disappears and they re not available anymore through the Sim?
This bug is also reported in other topics opened by other users for the same issue I've reported above.

Kindest Regards