Products Support > GSX Support FSX/P3D
GSX CTD issue P3dV5
jiequinn:
Good morning guys,
Sorry to trouble you
I have been faced with some issues apologies in advance if this is a known issue but I have not been able to see my issue n your forum but GSX works great for boarding etc I will then complete my flight and land as soon as I hit ctrl+F12 to get the GSX menu I get a CTD. I copied below the contents of the Couatl error log from my last flight it is showing GCLP Gran Canaria which is where I landed at that time but this happens at every airport I land at but its fine for departure services.
I am using P3D v5.1 latest version
Hopefully its just a simple fix it may be something I need to update also and again apologies if this has already been covered.
Thanks
John Quinn
couatl v3.2 (build 4274)
panic log started on Thu Nov 14 22:10:19 2019
problem raised by engine or unspecified addon
{'Airport': 'GCLP', 'Requested assistance services at': 'Gate T 4', 'User Pos': (27.93855681671825, -15.38816011298083, 23.4928 m, 2.47282 m, 291.5455124826367)}
User collision geometries reloaded
Avatar mode False
Slew mode False
View changed to Outside (ChasePlane)
View changed to Outside (ChasePlane)
View changed to Outside (ChasePlane)
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_CWom0029
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_Tiffany
Warning: attempted setData on destroyed SimObject FSDT_Passenger_SWom03
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_CGirl0005
Warning: attempted setData on destroyed SimObject FSDT_Passenger_CWom05
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_CMan0028
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_CBoy0006
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_Zoe
Warning: attempted setData on destroyed SimObject FSDT_Passenger_BWom04
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_CBoy0007
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_Tiffany
Warning: attempted setData on destroyed SimObject FSDT_Passenger_CMMan_07
Warning: attempted setData on destroyed SimObject FSDT_Passenger_CWom05
Warning: attempted setData on destroyed SimObject FSDT_Passenger_CMMan_04
Warning: attempted setData on destroyed SimObject FSDT_Passenger_CMMan_07
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_CBoy0008
Warning: attempted setData on destroyed SimObject FSDT_Passenger_SWom03
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger03
Warning: attempted setData on destroyed SimObject FSDT_Passenger_Boy_1
Warning: attempted setData on destroyed SimObject FSDT_Passenger_MMan_04
Warning: attempted setData on destroyed SimObject FSDT_Passenger_BWom05
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_Elias
Warning: attempted setData on destroyed SimObject FSDT_Passenger_SWom03
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_Sophia
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_Sophia
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_CGirl0004
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_Sean
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_CBoy0006
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_Sophia
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_Sean
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_CGirl0005
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_Johnny
Warning: attempted setData on destroyed SimObject FSDT_Passenger_SWom03
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_Alice
Warning: attempted setData on destroyed SimObject FSDT_Passenger_CMMan_04
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_CBoy0008
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_CMan0027
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger02
Warning: attempted setData on destroyed SimObject FSDT_Passenger_BMMan_04
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_Tiffany
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_Alice
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_Tymothy
Warning: attempted setData on destroyed SimObject FSDT_JTW_Passenger_Minh
disconnected from SimConnect.
greycap:
I'm getting exactly the same problem. My flight works perfectly, including use of GSX before take-off, landing and taxi-in are fine, including the GSX Follow-Me but as soon as I press Cntrl+Tab+F12 to operate the jetway, I get a crash.
I think this may be something to do with Microsoft Visual C++, which Microsoft updated automatically on the 27th July, please see attached. I understand VCRUNTIME140.dll is part of Visual C++. crashed when I tried to dock the jetway at EiDW. I ignored this first crash blaming Microsoft for doing updates while I was simming.
However, MS seems to have fiddled with the 2005 version of Visual C++ on the 28th and I got a second crash on trying to dock the jetway on landing at EKCH. The Couatl log I have is for the 28th.... oddly this shows the problem starting at my DEPARTURE airport (EIDW) even though P3D crashed on arrival at EKCH. I don't recall any actual problem at EIDW.
I've since un-installed Visual C++ 2019 X64 and X86 and re-installed them from new downloads. I haven't been able to do a flight to see if the problem has been solved.
jiequinn:
Just a wee update on this
I deleted the Couatl folder from C:\ProgramData\Virtuali and did a fresh install of GSX did 2 flights yesterday and not an issue - Happy days!
Matty21:
--- Quote from: jiequinn on July 29, 2020, 05:59:19 pm ---Just a wee update on this
I deleted the Couatl folder from C:\ProgramData\Virtuali and did a fresh install of GSX did 2 flights yesterday and not an issue - Happy days!
--- End quote ---
hey I’ve been getting this issue did you delete it then install again when did yours crash mine is happy if I call for pushback
jiequinn:
take it back that didn't fix it don't know what the issue is... all the boarding and everything is fine flight is fine the min I land and request deboarding at the gate boom it crashes.... I have plenty of VAS left too so not sure what is causing it
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