Products Support > GSX Support FSX/P3D

GSX CTD issue P3dV5

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Matty21:
Looks as if we’re gonna have to wait for LM to fix

virtuali:
The problem doesn't have anything to do with GSX, it's a known problem than, when ANY application use the standard Simconnect transparent menu, including the default ATC with no add-ons installed, the sim MIGHT crash ( not always, but sometimes it does ).

When the sim crashes abruptly, it's normal you might also see errors in the Couatl.log, because when the connection is interrupted this way, all sort of errors can happen.

LM is aware of this and their are looking into a fix.

Ebertr:
Actually i thought that the problem is gone with replacing the USB audio device. But still have CTD at the end of the GSX pushback. It happens in 4 of 10 use.

It happends at that moment GSX ask to confirm a good engine start. I unchecked this feature now at the GSX configuration. No more problems.

I know that P3D has a problem with the transparent windows. But my feeling is, their might be a problem in the communication between GSX and P3D.

Ruediger

greycap:
Reinstalling Visual C++ seems to have done it for me.  Completed a flight yesterday and on arrival, the GSX menu once again opened and operated properly.

virtuali:

--- Quote from: Ebertr on July 31, 2020, 06:21:37 pm ---I know that P3D has a problem with the transparent windows. But my feeling is, their might be a problem in the communication between GSX and P3D.
--- End quote ---

No because, as confirmed multiple times on LM forum, it happens when any transparent window, sometimes even the default ATC with NO GSX installed.

But it doesn't happen immediately, sometimes you must use it many times before you see a crash, and that's why you are probably assuming it's a "communication problem" in GSX: because you are using the GSX menu more often than other apps, so you only increase the chances for a crash to be happening.

As already explained, several times, the Simconnect call to create a menu hasn't changed in YEARS and surely hasn't changed in P3D V5, the call is exactly the same, used in exactly the same way as it always was so, if it really was a GSX problem, you should have happened in all simulators just the same, because the "communication" between GSX and the sim to create a menu is SUPPOSED to be IDENTICAL.

It's again the old story, which already happened a couple of years ago when P3D 4.0x something had a BUG in the menu, which made the entries to be automatically selected without doing anything, and back then people were also absolutely convinced "it was a GSX problem" because, of course, even back then GSX was one of the most popular apps that used that menu, and that bug in the sim made it almost unusable. Of course, the problem was fixed by LM with an update, with no changes required on our part.

And yes, since the crash happens in VCRUNTIME, it's possible it might be related to a problem with VC++ redistributables, in a way that perhaps, a Microsoft update is preventing a crash but, again, it's entirely outside our control.

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