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Fuel Truck not coming or coming very late

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bwbriscoe:

--- Quote from: abueren on July 17, 2020, 07:19:22 pm ---Thanks Virtuali for this explanation which will allow fixing the issue. But concerning the "answered many times" - if I type "fuel truck" in the search, it only shows links to this thread. So maybe the search index needs to be improved.

Thanks again
Adrian

--- End quote ---

I do hate a "it's been answered many times" response. Ok, but if it's been asked that many times why is it still an issue? As paying customers, I don't expect a response of "just search and find the answer". It doesn't take you two seconds to point us in the right direction, which we would be very grateful of.

virtuali:
Searching for "Fuel Truck", gave me back the following results ( in fact, I got 16 pages of results, so I only posted those related to the time of arrival ), all with answers about the fuel truck time to arrival:

http://www.fsdreamteam.com/forum/index.php/topic,22940.msg154226.html#msg154226

http://www.fsdreamteam.com/forum/index.php/topic,19951.msg137280.html#msg137280

http://www.fsdreamteam.com/forum/index.php/topic,23836.0.html

http://www.fsdreamteam.com/forum/index.php/topic,9128.msg73060.html#msg73060

http://www.fsdreamteam.com/forum/index.php/topic,20493.msg140570.html#msg140570

http://www.fsdreamteam.com/forum/index.php/topic,14757.msg107919.html#msg107919

http://www.fsdreamteam.com/forum/index.php/topic,7644.msg63615.html#msg63615

bwbriscoe:
Unfortunately, this still has not answered the query that was made, despite you pasting a number of links. It’s not an issue that the fuel truck is on its way and taking forever, the issue is when requesting the fuel truck we get a “Fuel truck requested” notification and it stays that way for a good 20 minutes before eventually notifying me that the “Fuel truck is on its way”.

Why does it stay stuck on requesting for such a long time?

virtuali:

--- Quote --- It’s not an issue that the fuel truck is on its way and taking forever, the issue is when requesting the fuel truck we get a “Fuel truck requested” notification and it stays that way for a good 20 minutes before eventually notifying me that the “Fuel truck is on its way”.
--- End quote ---

But since it doesn't do that, I assumed the question as a generic too long wait time, which is why AFTER I explained again, I also posted the links BECAUSE someone said he couldn't find it using the "search" function.

I tried now, at FSTD KCLT using the FsLabs A320, and I can see the "Fuel Truck is on its way" immediately after calling it.

bwbriscoe:

--- Quote from: virtuali on July 22, 2020, 06:39:57 pm ---
--- Quote --- It’s not an issue that the fuel truck is on its way and taking forever, the issue is when requesting the fuel truck we get a “Fuel truck requested” notification and it stays that way for a good 20 minutes before eventually notifying me that the “Fuel truck is on its way”.
--- End quote ---

But since it doesn't do that, I assumed the question as a generic too long wait time, which is why AFTER I explained again, I also posted the links BECAUSE someone said he couldn't find it using the "search" function.

I tried now, at FSTD KCLT using the FsLabs A320, and I can see the "Fuel Truck is on its way" immediately after calling it.

--- End quote ---

I'm sat at Simwings (Aerosoft) London Heathrow for 20 minutes after requesting the fuel truck before it even says "on its way"! Surely this isn't right?!

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