Products Support > GSX Support FSX/P3D

32-bit and 64-bit GSX installed but only one uninstall option

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virtuali:

--- Quote from: Ray Proudfoot on May 27, 2020, 02:57:06 pm ---Hi Umberto. The problem only relates to GSX. I’m happy to uninstall both 32 and 64 bit versions of GSX and then reinstall them once you have fixed the problem related to cancelling the uninstall.
--- End quote ---

As I've said, you don't have to wait for us to fix the installer because, the only thing you'll achieve, is that you will be able to Cancel the uninstaller without worrying. And even in that case, you will still have to re-download the installer. My solution, instead, worked with the installer you have, just be sure you don't start the Uninstaller and Cancel it, for the time being.


--- Quote ---Are you saying this action (only with GSX) has affected all my FSDT airports as well? Surely not? If that is the case I respectfully suggest you need to reconsider how these programs are managed.
--- End quote ---

I can't say for sure. I gave you a solution that would surely work, regardless. Otherwise, my answer would have been way more complex to write and to follow, like "If you installed this scenery, but not this one, do this, else do that".

Ray Proudfoot:
Hi Umberto. I shall go ahead and uninstall and reinstall GSX and the Level2 version. I’ll see how the FSDT airports behave before going any further.

virtuali:

--- Quote from: Ray Proudfoot on May 27, 2020, 04:10:29 pm ---Hi Umberto. I shall go ahead and uninstall and reinstall GSX and the Level2 version. I’ll see how the FSDT airports behave before going any further.
--- End quote ---

Yes, I don't think airports would be affected. GSX and GSX Level 2 are just one installation

If you don't do anything, the worse it could happen is you might see the default tow truck which the GSX installer disable. The default jetway model can be disabled/enabled with the GSX Control Panel.

If you reinstall GSX, it would surely disable both the default jetways and tow truck. In any case, we already fixed the problem with the uninstaller on abort, and will appear in the next update (requiring to download all installers, if you really need it)

Ray Proudfoot:
Thanks Umberto. I should explain why I’m doing all this. You may recall I posted a message in February about a problem with FS Labs Concorde CTDing at specific places. It was suggested to me that GSX and / or SODE might be responsible so I uninstalled both then reinstalled them.

The problem disappeared until yesterday even though I had changed nothing on my P3D v3.4 install. So I was looking for a quick way of temporarily removing GSX. I backed out of the uninstall and you know the rest.

It was crashing P3D 4nm from a waypoint around 20 miles WNW of EGCC. Highly unlikely that GSX is responsible but it and SODE were the only things I hadn’t uninstalled.

virtuali:
And that's another advantage of our products using the proper P3D add-on.xml method to install: you can temporarily deactivate these add-on, usually for troubleshooting, without having to uninstall anything!

Just to to the Options->Add-ons menu of the sim. There, you can disable an add-on ( only those installed with the add-on.xml method will appear there ), without worrying about uninstalling it.

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