Products Support > GSX Support FSX/P3D
GSX Crash on P3DV5 **SOLVED**
Captain Kevin:
--- Quote from: RVxSpeed on June 26, 2020, 05:05:23 pm ---Since you also decline to test to prove that there is a flaw in your product which i have clearly identified. I am also declining to do a vanilla test.
--- End quote ---
Don't think it was so much the testing itself he's refusing to do as much as it is testing with Active Sky P3D Beta since, as the name implies, it's still in beta, so it could just as easily be Active Sky Beta that's causing issues, which would make it a little difficult to rule anything out.
virtuali:
--- Quote from: RVxSpeed on June 26, 2020, 05:05:23 pm ---I don't think there is any necessary for anyone to test it in vanilla scenario.
--- End quote ---
That's exactly what you should do, instead.
--- Quote ---We in the sim community made a golden rule on troubleshooting. If we find out our sim crashing. We disable everything and re enable addons until we are able to reproduce the same scenario. It has been the golden rule in flight simulation for years in the community. So in this case rulling out GSX service results in a complete stable simulator. Since the product is supported & developed by you. You should be the one finding what's causing the issue & resolve it.
--- End quote ---
Exactly: you just made my point, and managed to counterdict your previous sentence.
- You first said "I don't think there is any necessary for anyone to test it in vanilla scenario"
- Then you say "we disable everything"
Instead, you never "disabled everything" and started with JUST GSX and the sim. Failing to do that, will prevent you to find a problem that happens only because of the COMBINATION of add-ons.
RVxSpeed:
It's because i don't need to disable everything. If disabling GSX resolves the issue. Then the problematic addon is found & should be addressed first before moving with other.
virtuali:
--- Quote from: RVxSpeed on June 26, 2020, 06:01:54 pm ---It's because i don't need to disable everything
--- End quote ---
Yes you do, and you know it very well, since you said "we disable everything".
--- Quote ---. If disabling GSX resolves the issue. Then the problematic addon is found & should be addressed first before moving with other.
--- End quote ---
Wrong, again.
If disabling GSX without disabling "everything" first resolves the issue, you can't say if the problem is caused by GSX or a conflict with another add-on, which even if it happens, you cannot say if it's "caused" by GSX or we can even fix it from our side.
virtuali:
--- Quote ---Since you also decline to test to prove that there is a flaw in your product which i have clearly identified. I am also declining to do a vanilla test.
--- End quote ---
That's not the case. I tested the PMDG 747 many times but right now, I'm waiting for PMDG to reply to my ticket, since I had to reinstall Windows from scratch, and need a reactivation, but I'll test it again as soon as I can use it.
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