Products Support > GSX Support FSX/P3D
GSX Crash on P3DV5 **SOLVED**
virtuali:
--- Quote from: RVxSpeed on May 27, 2020, 03:05:48 pm ---Yes it happens during ground activity. Like pushback,catering.
--- End quote ---
My reply about cruising was in relationship to your sentence "I am experiencing crash near all of the middle east airport", so I assumed you were flying.
Please clarify better, is the crash happening immediately after you select a GSX service ? Or while an activity is performed ? How's your VRAM usage at that time ?
RVxSpeed:
--- Quote from: virtuali on May 27, 2020, 03:54:50 pm ---
--- Quote from: RVxSpeed on May 27, 2020, 03:05:48 pm ---Yes it happens during ground activity. Like pushback,catering.
--- End quote ---
My reply about cruising was in relationship to your sentence "I am experiencing crash near all of the middle east airport", so I assumed you were flying.
Please clarify better, is the crash happening immediately after you select a GSX service ? Or while an activity is performed ? How's your VRAM usage at that time ?
--- End quote ---
VRAM usage is well below like 500MB upto 1GB remain on the status indicator. Like i said this is happening at random. Like catering, pushback or even sometime when doing parking.
virtuali:
--- Quote from: RVxSpeed on May 28, 2020, 09:56:57 am ---VRAM usage is well below like 500MB upto 1GB remain on the status indicator. Like i said this is happening at random. Like catering, pushback or even sometime when doing parking.
--- End quote ---
500 MB of spare VRAM is already too close to be considered safe because, you cannot possibly know if something might require more of that at the same time. Also, that figure it's only a total number, but it doesn't mean the sim can allocate 500MB or VRAM immediately. VRAM can be fragmented so, even if you have 500 MB free, it's possible the largest continuous fragment might be way smaller than that so, for example, if the largest chunk of VRAM available is only 50 MB and, for example, a GSX vehicle you called requires 60 MB of VRAM, it might still crash the sim due to VRAM exhaustion, so you can still be mislead "GSX has made the sim crash", when in fact the real reason of the crash was your settings are too high for your system, so you put yourself into a situation with too little VRAM available to be safe.
So yes, 500 MB of spare VRAM is just to enough, and it's clear your problem wasn't caused by GSX, but running with too many add-ons and/or too high settings for your system.
Try lowering your settings to reach at least 2GB of free VRAM, and see if it happens again.
RVxSpeed:
--- Quote from: virtuali on May 28, 2020, 11:42:06 am ---
--- Quote from: RVxSpeed on May 28, 2020, 09:56:57 am ---VRAM usage is well below like 500MB upto 1GB remain on the status indicator. Like i said this is happening at random. Like catering, pushback or even sometime when doing parking.
--- End quote ---
500 MB of spare VRAM is already too close to be considered safe because, you cannot possibly know if something might require more of that at the same time. Also, that figure it's only a total number, but it doesn't mean the sim can allocate 500MB or VRAM immediately. VRAM can be fragmented so, even if you have 500 MB free, it's possible the largest continuous fragment might be way smaller than that so, for example, if the largest chunk of VRAM available is only 50 MB and, for example, a GSX vehicle you called requires 60 MB of VRAM, it might still crash the sim due to VRAM exhaustion, so you can still be mislead "GSX has made the sim crash", when in fact the real reason of the crash was your settings are too high for your system, so you put yourself into a situation with too little VRAM available to be safe.
So yes, 500 MB of spare VRAM is just to enough, and it's clear your problem wasn't caused by GSX, but running with too many add-ons and/or too high settings for your system.
Try lowering your settings to reach at least 2GB of free VRAM, and see if it happens again.
--- End quote ---
Yes with latest update of windows now i am getting more vram allocation & it's more than your 2GB limit. Still getting crash. Even it crash as we speak while i asked GSX for pushback. Also the reason i am insisting GSX is causing this CTD is becasue if i don't use GSX & use pushback by PMDG service it doesn't crash. Maybe it's an airport related issue?
This is the error from event viewer:
Faulting application name: Prepar3D.exe, version: 5.0.24.34874, time stamp: 0x5eab3677
Faulting module name: VCRUNTIME140.dll, version: 14.25.28508.3, time stamp: 0x5e155520
Exception code: 0xc0000005
Fault offset: 0x000000000000137b
Faulting process id: 0x4cd4
Faulting application start time: 0x01d63591fa8b6d21
Faulting application path: F:\Prepar3D v5\Prepar3D.exe
Faulting module path: C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
Report Id: 6c4930ac-8a13-4ff3-b493-62d7aaa466e5
Faulting package full name:
Faulting package-relative application ID:
RVxSpeed:
Today i got video proof for you.
This flight using same settings & addons without GSX running.
Verdict: The flight ended perfectly. No CTD.
&t=1136s
&t=1s
This Flight using same settings & addons with GSX running.
Verdict: It crashes while deboarding.
Although today's failing module is different.
Faulting application name: Prepar3D.exe, version: 5.0.24.34874, time stamp: 0x5eab3677
Faulting module name: KERNELBASE.dll, version: 10.0.19041.207, time stamp: 0x746c1866
Exception code: 0xc0020001
Fault offset: 0x0000000000023e49
Faulting process id: 0xa2c
Faulting application start time: 0x01d6367af96ae0d9
Faulting application path: F:\Prepar3D v5\Prepar3D.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 7fc0f006-3d9d-4d71-ad4c-201e21dd52ae
Faulting package full name:
Faulting package-relative application ID:
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