Products Support > GSX Support FSX/P3D
GSX Crash on P3DV5 **SOLVED**
virtuali:
--- Quote from: RVxSpeed on May 30, 2020, 06:11:30 pm ---Today i got video proof for you.
This flight using same settings & addons without GSX running.
Verdict: The flight ended perfectly. No CTD.
This Flight using same settings & addons with GSX running.
Verdict: It crashes while deboarding.
--- End quote ---
You haven't proved anything in that video. It's not the "same settings", it's not even the same AIRPORT and, the flight you think crashed because of GSX, when you landed at OMDB, you had 1GB of VRAM LESS than the flight that did't crash, at VGHS.
I assure you GSX doesn't take that much RAM so, the only thing you proved that, when 1 GB less, which can possibly caused by the combination of GSX + a different and more detailed airport, simply exhausted your VRAM. As I've said, it's not really the amount of spare VRAM, but the amount of the biggest *contiguous* chunk of memory that can be used.
If you want to do a proper test, you must really use *exactly* the same settings and, with "same settings", I mean the same airport, the same gate, everything.
RVxSpeed:
--- Quote from: virtuali on May 31, 2020, 04:19:07 pm ---
--- Quote from: RVxSpeed on May 30, 2020, 06:11:30 pm ---Today i got video proof for you.
This flight using same settings & addons without GSX running.
Verdict: The flight ended perfectly. No CTD.
This Flight using same settings & addons with GSX running.
Verdict: It crashes while deboarding.
--- End quote ---
You haven't proved anything in that video. It's not the "same settings", it's not even the same AIRPORT and, the flight you think crashed because of GSX, when you landed at OMDB, you had 1GB of VRAM LESS than the flight that did't crash, at VGHS.
I assure you GSX doesn't take that much RAM so, the only thing you proved that, when 1 GB less, which can possibly caused by the combination of GSX + a different and more detailed airport, simply exhausted your VRAM. As I've said, it's not really the amount of spare VRAM, but the amount of the biggest *contiguous* chunk of memory that can be used.
If you want to do a proper test, you must really use *exactly* the same settings and, with "same settings", I mean the same airport, the same gate, everything.
--- End quote ---
Ok if you are so much confident about vram usage i will use vanilla or lowest settings & i can bet that using GSX will crash. I am pleased that you have developed the most advanced ground handling program that is available to the simulation market. But that doesn't mean you should be aggressive towards customer. Anyway it will take time as my office has started. But i will definitely prove this to you. I hope that you have better explanation than blaming on VRAM if i am able to prove it to you.
RVxSpeed:
Hi,
I have performed the test. Seems like i am right. You wanted the exact same setting & exact same position & exact everything. Here you go. I am also attaching log file for investigation.
Crash Using GSX:
No Crash without GSX
virtuali:
--- Quote from: RVxSpeed on June 01, 2020, 04:28:34 pm ---I have performed the test. Seems like i am right. You wanted the exact same setting & exact same position & exact everything. Here you go. I am also attaching log file for investigation.
--- End quote ---
Nothing in your video proves the crash was caused by GSX, because the crash happened AFTER GSX said "Have a good trip". At that time, GSX has completed all its work and is not doing anything. Also, the GSX log you attached doesn't show any errors in GSX, and it logged the simulator just disconnected, likely because it crashed for some other reason.
Want to make it sure it's not GSX ? Try with another airplane and without all those other add-ons you are using.
RVxSpeed:
The crash happens when GSX switches off & releases it's service. I am not using many addons here. I still insist you get this fixed. There are lots of people having CTD because of this. My statement is plain & simple. If i don't run GSX i don't get CTD. If i run GSX the simulator crash. Please fix this.
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