Boarding problem

[IanHarr]

Parked at VIDP with PMDG QOTSII.
Ordered Catering no problem, completed OK
Ordered boarding. Entered number of passengers.
Then this weird problem started. Crew bus arrived with pilots but pilots appeared about 10m in the air over the bus and "walked" down into the bus where they stuck, forcing me to abandon GSX.
Next time, same procedure, bus arrived but pilots got out the wrong side and could not walk through the bus, stalling the loading process.
This has not happened before.
Any ideas before I try a reinstall of the add on manager. I have not tried with another airport as I need to complete this flight.

Ian Harrison

[virtuali]

Then this weird problem started. Crew bus arrived with pilots but pilots appeared about 10m in the air over the bus and "walked" down into the bus where they stuck, forcing me to abandon GSX.

The problem doesn't have anything to do with GSX. The altitude issue is likely caused by some scenery that has changed the ground altitude (most likely something from OrbX), and this can be fixed in GSX by selecting the parking customization and clicking the small airplane icon on the top right, the one that reads "ground altitude", so GSX will read the actual ground altitude from the sim and will write it back, in case it disagrees with the one in the scenery AFCAD, because of the conflict.

[IanHarr]

Thanks.
That makes a lot of sense. Will see what has happened in Orbx.

[IanHarr]

So simple. thanks it is now all back to normal.