Products Support > GSX Support FSX/P3D
ERROR "THE FILE SOURCE IS CORRUPTED" **SOLVED**
virtuali:
Just try again, we refreshed those two files that on *your* local Cloudflare node were probably still outdated ( they weren't on the other users nodes ).
Jasona1972:
None, zip, zero of the above is working for me. I have tried everything. I have no idea how to do some of the things that were suggested whether in this post or some similar posts. I have probably tried over a hundred times by now doing everything I know how to do now or things I can think to do. I need an installer that can just install correctly. I either need explicit directions to make sure I do it correctly or I need someone to login remotely to show me. I have tried over a hundred times by now over the. Of about 4 1/2 days. I do not know how to control what server my download comes from to make sure it comes uncorrupted from a cloudfair server. I do know that this is getting really, really, really old to have to jump thru so many hoops to do download and install something when it wasn't like this in the past. In the past I could just download and install it and it was no big deal. Now my computer it's so wide open when it comes to antivirus and firewall protection that I think a 747 can fly through it.
What am I supposed to do? Why was my earlier post removed when I wanted a solution?
Jason
virtuali:
--- Quote from: Jasona1972 on April 28, 2021, 08:40:36 pm ---I have tried everything
--- End quote ---
You haven't tried the last thing I told you to try
--- Quote ---I have no idea how to do some of the things that were suggested
--- End quote ---
Then please explain what is you don't understand of my previous explanation about how to check which files were bad.
--- Quote ---I need an installer that can just install correctly
--- End quote ---
The installer obviously works for everybody. But as I'm sure you probably noticed, it needs to download files and, as I already explained, the files are downloaded from the Cloudflare node closest to you and THAT particular node might still be outdated.
WHICH IS WHY, I posted precise instructions how to check which files they are, so we can do something to fix them at YOUR specific node.
--- Quote ---. I either need explicit directions to make sure I do it correctly
--- End quote ---
Which is precisely what you have been given in my last post to you. If you don't understand some parts, then please explain again which they are, so I can try explain them better.
--- Quote ---I do not know how to control what server my download comes from to make sure it comes uncorrupted from a cloudfair server.
--- End quote ---
That's not your job to know how to do that, yours is only tell me which file you got bad. Read my previous reply to you, which explains how to use a free utility to check the checksums of the files you downloaded. Just post the results, as user Mhbt Ba did.
Jasona1972:
Turns out that the link you sent (http://getmd5checker.com/) is for all versions of "Windows" except "Windows 10". How does this help in a process that really should not have to be done by your customers?
virtuali:
--- Quote from: Jasona1972 on April 29, 2021, 01:27:52 am ---Turns out that the link you sent (http://getmd5checker.com/) is for all versions of "Windows" except "Windows 10".
--- End quote ---
Turns out you are wrong, and you haven't even bothered to TRY if it works because, if you did, you would realize it obviously does, it's just the website might have not being updated in a while, so it doesn't explicitly lists Windows 10, but it DOES work ( I tried it, of course, you haven't... ) so why, instead of keep continuing this useless polemic, you don't just do what other users did, which ( guess what ) fixed their problem immediately ?
--- Quote ---How does this help in a process that really should not have to be done by your customers?
--- End quote ---
Wrong. Again.
The whole point of this procedure is to figure it out which files YOU got a bad download from, because this is a conditions that affect YOUR local Cloudflare servers so, obviously, the only way to know this, is to be sure which files were wrong in YOUR download, and checking the MD5 checksum is the standard way to do that and it must be done on YOUR files on YOUR system.
Checking for checksums for downloaded files has always been considered a good practice, especially when files are fairly large, because the chance of transmission errors is higher.
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